Furla

I lost my gold lock to my Atlantic Rugada Luna bag today. I’ve several Furla Candy bags and so, for those in the know, the cute little gold lock is an important feature for, «locking,» the bag.
Jordana at the Furla store in Hawaii was lovely! She made sure to do a follow-​up email with me and was ultra-​professional when I suggested that it would be more personal to always follow-​up with an in-​person phone call whenever possible when selling any high-​end products.
Thank you, Furla, for hiring considerate, professional and kind sales professionals! I appreciate personalized customer service and will definitely will be purchasing more MADE IN ITALY Furla bags from your store going forward.

I saw the Furla Store from the street and wanted to go check it out.
I own a Furla Candy Bag which is basically a rubber handbag. I always get lots of compliments on it, and I don’t see many of them where I live.
The girls who work here were nice, and sweet, and showed us a number of the latest colors and styles.
I saw 2 that I really liked, a turquoise/​aqua colored one (Laguna-​Green) with really cute hardware, and the bright pink (Dragon Fruit-​Pink). My friend who I was with asked me if I wanted one, because he was buying.
I was rather excited, but decided to think on which one I wanted.
We returned later that night and got the Laguna Green one. As with all Candy Bags, it comes with a cute little padlock which I love. The girl wrapped it up in a satin Furla dustbag, and away we went.
I just got it days ago, and already have had a number of compliments on it !

OK. I can’t walk out the door with my Furla without at least 20 compliments in a day. My MIL just told my husband (her son) that in the last 50 years she hasn’t had so many compliments on a handbag as on the one we gave her for Christmas last year. They are sleek, stylish, durable. Unfortunately, they are not, however, widely available. My husband referees basketball a few times a year at UofH in Honolulu so now I make it a point to hit this store each time we visit. Tonight, Ricci (pronounced «Reesie») just took their excellent service to the next level. She was patient as Bank of the West went through all the rigmarole to unblock our fraud alert, ran out of the store with our bags in her hands to help us to a taxi, escorted us to the nearest restroom and ran back into the store for bags for our wet beach towels… all with a warm, sweet, helpful attitude. Thank you Ricci!

They have some unique styles here including for men. Very «cheerful» designs. It’s enlivening.

This store was kind of hidden way from the main areas of the street but still relatively easy to find. I am not a huge bag kind of gal nor am I remotely a high maintenance girly girl… however, I am a pretty AWESOME little sister. Haha… Since my sister was unable to come on this trip with My little cousin and I, I decided to stop by this store on whim and take a peek. When I was in Europe with my sister, I remember her raving about this store and how she LOVED Furla. So remembering this and feeling a tad guilty I did not extend a real invite to my sister, I decided to be super nice and buy her a bag. HOLY COW these bags are expensive…
My eyes were as big as saucers looking at all these bags and the prices attached to them. However I have to say these bags are beautiful! and after picking out the perfect one for my sister, I wanted to keep it for myself!!! For the record, she loved her bag and uses it all the time. Wish I could afford to get another for myself though! EESH!
Also, I rated this a 4, because customer service needs to be a little better. Granted the lady in gold and holding the gucci bag and etc, looks more likely to buy something, however… don’t assume. The lady was very nice and polite but literally only talked to me for a brief 5 seconds and then went off to do whatever. Another person walked in and she was smiling and chatting away. Boo on you lady.

There were a few nice bags here. I really like the candy bags, the pink one in particular, I didn’t bother asking about prices the lady just stared at us making it very uncomfortable. :(no greet and no conversation.

TONS of selection.
I don’t know why Furla is not more popular in the States. Very high end leather goods from Italy and very popular in Italy.
Prices and sales were good at this location.