My work as a tile and stone setter for the past 25 years really took its toll on my knees. A few years back, I fell and smashed my right knee. After that it was never quite the same. Over the next few years, I continued to work and the pain just continued to get worse. I had made appointments with orthopedic Dr’s here on Maui but always left the office more confused as to what my options were. I was referred to Dr. Soma by my doctor. I was greeted warmly by the front office staff and met with Margaret to discuss my issues. I admit I went in with a cynical attitude due to my previous meetings with other orthopedic professionals here on Maui. The other doctors made me feel like I wasn’t important enough to take care of and shined me off with pain mess or the temporary shot in the knee. Margaret put me completely at ease, she was so professional but with a down-to-earth kinda vibe. She listened to everything I had to say, and assured me Dr. Soma could help me. Over the next few appointments Dr. Soma laid out my options and I chose the arthroscopic surgery. The staff set everything up, it was a piece of cake. Everything was explained to me clearly. The surgery went well and the doctor and everyone else were always positive and encouraging. It’s been 3 months now and I can do everything with very little pain. I have two young boys and keeping up with them is much easier now. I even went for a run yesterday. Thank you thank Dr. Soma. Karissa in the front office can make your day just by saying good morning. You guys rock. Thank you again Dr. Soma. aloha, marc
Matthew C.
Évaluation du lieu : 3 Wailuku, HI
I dislocated my collar bone while I was on my honeymoon in Maui. My wife called Dr. Soma’s office the morning after the dislocation to ask if there was any way we could get an appointment that day. They told her we could come at 10:30. We arrived at the given time, and then we waited approximately 2 hours! I understand that we were scheduled at the last minute, but the receptionist had made it sound on the phone as though there was an open slot at 10:30. At one point, my wife went up to the counter to ask how long it would take for me to be seen. The receptionist said it could be 2 hours. My wife started crying; we had been through a lot of trauma with the injury already. One of the nurses, Margaret, was very kind to her and assured us that everything would be okay. We finally got to see Dr. Soma and he recommended further x rays and CT scans. Dr. Soma’s office does not have a facility for x-rays or scans. We ended up in the ER later that day because any clinic that did CT scans required prior insurance authorization, which can take up to a week to obtain. All-in-all, the scheduling at Dr. Soma’s office needs to be run better. There were many patients who waited a very long time to see the doctor.
Marylyn M.
Évaluation du lieu : 1 Lakeview, OH
Worst doctor I have ever been too. Rude, arrogant and uncaring. If visitor to Maui suggest finding another doctor.