I had been going back and forth with Dick’s Fumigation for months before actually having the job done. Laurie and Elaine in the office are patient and answer questions as thoroughly as possible. Kimo was the tech who came out to survey our property to give us an estimate, and he also came months later when the job needed to be done. He is great — honestly, the best! I would recommend Dick’s Fumigation solely on our experience with Kimo. After the job was done and our water heater wasn’t working(not the fault of Dick’s Fumigation), he came over to our house to help us take a look at it and see if he could help us in any way possible. If that isn’t customer service, I don’t know what is. I recommend Dick’s Fumigation for anyone looking to support a local company that does a great job and obviously employs great people.