Fetal Diagnostic Institute of the Pacific

I was referred here by my doctor from Tripler because since I am having twins I really wanted to ensure the highest quality care for my twins, meaning I want to know every detail if my children will have a disability like Down syndrome. Since my chances of my children having Down syndrome was low, I still wanted to ensure their health even tho I’m only 30 turning 31.
This office is very clean and very good location! Office is very clean and welcoming. I love that. Staff was friendly specially the ultra sound tech!!! I really thought she was very nice and she made me a CD along W a lot pictures because my doctor at Tripler didn’t print any pictures for me yesterday! Talk about rude! How can you not give your patients any baby pictures??? I mean seriously!!! One of the reasons why I hate Tripler!!! If I could I would definitely start coming here for ultra sounds! They were the best and my ultra sound was perfect!!! It lasted a good while since I am having twins. At Tripler, I feel rushed and I feel like it’s in and out kind of deal!!! I hate Tripler! If I would, I would switch to civilian doctors In a heart beat but after having a chat with Dr. Chen, I think it would be best for me to stick with tricare prime where everything at Tripler will be free for me and my twins. He also explained that if I switched my tricare to tricare standard, I will most likely pay a co pay if there are ever some complication with my twins after I give birth so I was very effy with that!!! But overall, my experience was very excellent! I would come back again! Now just praying to wait to see if my twins are free from Down syndrome from the blood work!

Dont let my 3 star review fool you.
this is a fine establishment.
HOWEVER.
my mother in law at the time had no idea that we (her son and i) were expecting.
we wanted to announce our pregnancy during christmas of last year.
someone, one of the employees here. instead of contacting me directly. (the primary contact number, being my cellphone). the employee calls the secondary contact number. THE HOUSE PHONE.
We have freaking caller i.d.
Sigh.
Dont really care for that employee in particular.
but others whom saw me were exceptional :)!

Can’t say enough good things about this place! Dr. Chen, Dr. Hirata, and their staff are amazing. I always felt that I was in extremely good hands with them during my high risk pregnancy. Example — one of the nurses was reviewing my notes for the week that I had faxed over and became extremely concerned about something I had mentioned. She tried to call my cell phone, but I had left it in the car when I went an off-​site work meeting. So she tried to call my work cell phone. Left that in the car too. She called my husband. She got my work land-​line number and tried to call me there too. For over an hour, she tried to reach me and even stayed past the end of her shift until she got a hold of me and made sure I was on my way to the hospital. These people really care about making sure you have as healthy a pregnancy as possible. They even followed up with us after baby was born. And the doctors and sonographers are sooo funny. Also loved the little videos we got after each ultrasound — a great way to capture those memories! Can’t recommend FDIP enough!

I go here once a month via my OB/​GYN. I love the location and everytime I come here I get excited because I get to see my little peanut.
The Fetal Diagnostic Institute does 2D/​3D and 4D ultrasounds. They even have the latest technology to see the blood flowing through you and your baby’s veins which I thought was neat.
The doctors and staff here are really nice and professional. You sit in a comfy chair that they lay back and you get to watch your little one on the television screen that is on the wall.
What I love about them is that they print out hard copy photos of your little one, and also give you digital images on disc and also video everytime you go in. You just have to tell the nurse whether you have a PC or a Mac.
They also have an area to do blood tests. I opted for the genetic blood testing that gave you results if your baby has Down’s Syndrome, Trisomy 13 or 18. It also gives you the gender. Unfortunately, this is only covered by insurance to those 35 and older… so I’m showing my age here… yikes.
Parking is usually available at all times. This place is located next to Kmart in the Waikele Shopping Center, which is great for people that live on the west side.
The only problem is that the wait is very long even though you had an appointment. Once I waited over 1 hour and 20 mins after my scheduled appointment, but I think the photos and videos are worth it in the end.

I have to say the staff here is remarkable and I love going here to see our baby. Office is nice and clean. Staff definitely makes you feel comfortable. They really take time to make sure your baby is doing well. Our baby was not cooperating at one point and our ultrasound tech waited and allowed for us to admire and listen to baby’s heartbeat. Highly recommend this place. Plus we got tons of ultrasound pictures and also a CD.

Of course, I’m always excited to come here because it usually means I get to have a glance of my little one! The staff here is awesome, and they just seem like a bunch of people who genuinely enjoy their job. They’re always smiling and give lots of good insight. The doctors are very knowledgeable (duh), but what caught my attention was how willing they were to answer questions, review what they were looking at and why, and provided explanations that were educational and beneficial. I know they get busy and backed up, but to still have doctors and staff that genuinely want to keep their patients informed is comforting and helps build a good rapport. It does get busy and the waits can be long — but show me an office that doesn’t have that issue. To me, as long as that wait is worth it and all issues are addressed, waiting is not truly an issue. I’d probably give this place an extra star if I could.

The staff here at the Waikele office were great. I had a mix up about the location of my appointment and came here instead of the Pan Am office where my appointment was actually scheduled but the lady at the front desk (I forgot to ask her name) was really nice about it and they managed to work me in without having to wait long at all. Mel (I believe that was her name) and Dr. Chen were both very personable and friendly and answered all my questions. Thank you for being very accommodating!

There was a bit of a wait from when my appointment was actually scheduled but I have to say, the staff at the Waikele office are SO nice, it was worth it. Everyone here, from the front desk, to the technician, the doctor, and the phlebotomist was so accommodating and so helpful. Everyone was really gentle with me, including the phlebotomist who was super sweet and made it a not so unpleasant experience. She even got so excited when she saw my veins and I told her she could pick which arm to prick, for a second I thought maybe she was a vampire ~ she was so excited~ my crazy and random thought made me giggle a little but also made it easily recognizable to me that she loves her job. This instantly made me feel more comfortable around her and having her draw my blood. In all seriousness though, she was a SWEETHEART. She even gave me a cold cup of Menehune water because I felt so parched. All in all, I love this office and if I need to have more 3D imaging for whatever reason, I really hope I can come back here! The other office was really nice as well, but I felt like I knew these people, and I really enjoyed it. The doctor was very informative too and I’m definitely going to look into a few of the tips he offered :) My pictures of my baby girl came out super clear and they burned me a C.D., they do this at the other office too. Thank you Fetal Diagnostic’s! Always a pleasure^.~

This is the other alternative of FDIP, which is great for people who live on the west side. I still feel the same comfortable ambience of this place as I do with the FDIP in town. Clean, modern waiting area with wooden floors, ample chairs and a large tv screen. Not too sure if there was WiFi access like there is at the Pan-​Am FDIP, but it didn’t matter because we didn’t wait long on a Saturday to be seen by Dr. Gheigh Hirata.
I still received the same great customer service from the medical professionals, and from Dr. Hirata himself (I refuse to go to any other neonatologist, I love Dr. Hirata!). Got myself a 4d ultrasound of my baby, and as always a burnt CD of the baby photos :) Always something to look forward too, as they don’t even ask if I would like a CD, they just ask me «What kind of computer do I have?»
CLEAN, ORGANIZED, PROFESSIONAL. Awesome customer service. Love love love!

Not my regular OBGYN — but my doctor sent me here to get a 3D Ultrasound & find out the gender of my baby.
Very nice office, located in the new building next to KMart in Waipahu… very nice staff, friendly… Was a very nice experience with the staff & the doctor during this journey :)

I was referred here by my OB and I’m so glad that she did. The first time I was referred here was when I was 21 weeks to find out the gender of my baby. I believe they have two locations the other being in town.
This place is ideal for me because there are lots of free parking and its going the opposite of traffic. The employees are very friendly and our nurse Margaret was always so pleasant to us. The doctors are also very gentle and very informative when I was doing my ultrasound. They have 3D and 4D ultrasound and that moment when you see your baby’s gender is so precious and they really respect that and share that moment with you. After seeing the sex of my baby the doctor measures him and saves all the pictures on a CD for us to take home.
Besides just ultrasounds they also do NST’s I don’t really know what it stands for but I had been going to NST’s because in my 32 weeks of pregnancy I was rushed to the hospital and was considered in pre-​term labor. So since then I went here every 2 weeks to monitor my contractions and measure my water fluids. They make it a point to schedule all your appointments until your due date. So I had all my appointments made and if you need to reschedule make sure you reschedule about 3 days prior because they get really busy.
I would highly recommend this place to expecting mothers that wants to get their ultrasound done or needs NST“s. This place treats you very well and our nurse Margaret was very friendly and she made my stay there very relaxing and she was just a character! :)

Facility was nice, easy to find. They were busy but efficient, front desk staff was friendly and helpful. Inside the rooms was updated and private, our tech was comfortable and took lots of time with us (I always have a lot of questions). I liked them a lot and would love to go back!

So i’ve been going to this place twice a week throughout my pregnancy to get my NST’s done. I have to say that the staff here are very nice and friendly. Everything is state of the art… it’s amazing.
There are times where it’s very busy so don’t make your appointments late in the afternoon. I learned that the hard way. If you schedule them first thing in the morning, you’re in and out of the office.
But anyways my pregnancy is almost coming to an end… thank goodness! I really appreciate everything that they have done!