First Physical & Functional Rehab

I am a regular with massage and love Christina who works on getting all the knots out of my upper back, shoulders and neck! I am so relieved! I am coming back in a week! They have a special going on now! 5×1 hr prepaid massages for $ 100. You can’t beat that anywhere!

Love this place. The staff really cares about the patients and are very knowledgeable and friendly. I also love the massages that are included as part of therapy. The building is old but I look beyond that because the staff is awesome.

Very friendly and knowledgeable staff. Kind and caring. Very helpful. Real physical therapy. …hands on and individual. Massage and acupuncture also available. I always look forward to going. I see and feel results and know that I am being well cared for. I feel a thousand times better and notice a huge difference if I don’t go for a while, waiting for insurance approval.

I only gave it two stars because the staff seem pretty good besides the acupuncture guy not too impressed there. Maybe a language/​cultural barrier, he is from China. Seems like communication may be getting in the way of the best treatment possible. The staff at the counter seem great and on top of paperwork and everything, I really like to have competent people dealing with my paperwork and they seem to be fairly good. Minus three stars for the condition of the facility. I do not feel comfortable there. It seems like a run down dirty building. Equipment/​chairs, get tons of use since for some reason this place is always packed. So, the equipment and chairs arn’t being updated or cleaned enough for my standards. Plus wires running everywhere along the walls for electrical, cameras, telephone, Internet, you name it, very unclean and unprofessional looking to me. I will be trying to find a new place more comfortable for me.

If your looking for a rehab place in the waipahu area this is the place. lots of equipment and staff. staff are kind and knowledgeable. mainly filipino staffing. proud to be filipino.

Very unprofessional and unfriendly staff. The place is very outdated and looks like an old creepy hospital… Don’t come here unless you want to know everything thats going on with all the employees lives…“Gossip” is their motto… they’re not after whether you get better/healed…they don’t care… they’re only after you insurance’ payment and your money…1 star is too generous for them…

I love First Physical. I have used their PT, Massage, and Acupuncture treatments on and off for about 3 years. The staff is wonderful, esp the owner, Thomas. They really want to make sure that you get better. I love that my HMSA insurace covered my visits. I just wish they covered more than 8 a year.