StorQuest Self Storage

Orientation was quick and easy, customer service is on point, price is really really good for a 5×5×8… Yes, as in 8 feet high and all lockers are at ground level which is convenient. My only worry about this place is the generator powered lights and the open padlock on the big heavy metal bunker doors. Maybe I watch too much movies but I always get a crazy thought that when I’m by myself in that storage bunker cave, some lunatic will shut off the generator (located outside bunker door) shut the bombproof extremely heavy metal doors and lock me in trapping me in a pitch black cave with no cell phone reception and no security cameras… buuuuttt that’s just me. Probably best if you bring a buddy along 8)

This place is the worse storage place I have ever used. They are infested with mice and mongoose. My clothing, beds, furniture etc. we’re covered in rodent urine and feces after returning from a six month deployment. The office they work out of had mice feces all over it. That should have been a sign but I didn’t pay attention until I returned. I threw away over $ 500 worth of items because the urine smell was unbearable. Most renters insurance does not cover rodent damage. This place is totally not worth it.

This is the most weirdest storage unit I have ever seen! This storage unit, is old military bomb shelters! Talk about keeping your stuff secure.
Now we did not come to this storage by choice. We actually had a unit in the Kakaako StorQuest and was relocated to this venue. When we were first relocated, I honestly wasn’t too happy with the location because it was so far from town.
But you know, I slowly began to like it more and more.
The Positives:
— Secure storage unit
— Can drive right up to the unit
— Easy gate access
— Staff was always helpful if I had trouble with the gate
The Negatives:
— Closes at 5:30pm =_​_​=
— Located far from town
— Generator (In order to turn on the lights, you need to start the generator located right outside the door… I CANT GET THAT THING TO START FOR THE LIFE OF ME. I think I’m not strong enough.)

I’ve decided to update my review finally, I admit I ment to a while ago as my first review was a «soft review» when the StorQuest staff was new.
Now they’ve been here for almost a year so lets place a solid review down. As you can see, they’ve managed to hold on to their 5 star review because they managed to fix a few things that the original «Waikele Self Storage» had issues with.
One such issue was the wait time, see the bunkers used to be closed and locked down all day so when you came in it would ping their computer and they would send someone out to open the doors for you.. .maybe.. .maybe not. I have memories of sitting in my car for 10 to 15 minutes waiting for the door man to come which doesn’t seem like long, but this valley, it gets HOT sometimes and my old car had no A/​C. To fix this StorQuest monitors the system much more closely than WSS did and they rarely miss a vehicle coming in, it’s a big improvement. Now the bunker doors are left open and they have employees riding around in tandem with the independent Securitas security patrol that services the entire property. I know what you might be thinking.. .“Left open?! Isn’t that dangerous!?”, yeah, I didn’t like it at first either but there is no way into that area wothout getting hooked by 3 or 4 cameras or the roaming patrols plus a registered pin pad code so your stuff is just as secure if not more, plus the doors are still locked down all night.
The units are still the same and if you pack them correctly you can fit a TON of stuff inside them, even the smaller ones hold a supprising amount of stuff and you still can’t beat the price here for the space given, just over $ 110 for a 10×8? Nowhere else will you get that deal with the level of security provided by a 1950’s military grade bunker.
The office folks are nice, super helpful and don’t take a lot of time to remember names and faces.
Due to pricing, security and customer service StorQuest Waikele keeps my 5 star review.

Excellent & secure location, helpful staff, awesome size selection and prices! I highly recommend them!!!