Duraclean Restoration Services

We had a house fire in March 2014. Our insurance company contract this company. Worst service ever. Many items which were located in only smoke damage room weren’t returned. My sons room was documented wrong, drawers were never checked, we had items stolen, and the two young ladies which were sent by them appeared to have never worked. They were on break every time we came to the house. Everything we got back was marked «clean» yet still smells of smoke, and has a slick residue on them. They broke furniture and items yet don’t take fault and say this couldn’t have happened. Their generator caused an oil stain on our driveway which they refuse to even admit they used a generator. Don’t use this company ever they are horrible, thrives, overcharge and don’t even do the work they charge for. Don’t allow your insurance company to use them you will both be ripped off. Horrible company. Will most likely get a lawsuit against this company.

My condo was flooded by an adjacent unit and this company was contracted by my insurance company. This was the worst service ever. I received no bills showing what was charged for the service. I still ended up getting mold throughout my unit and was told ten different stories by 5 different people. I’m still surprised that my insurance company allowed this to happen but I will NEVER use this company for any reason. Absolutely the worst customer service but bet your bottom dollar they were quick to accept and charge your credit card via their work authorization process… good luck!!!