I drove a 20 foot rental truck from Las Vegas to Grand Rapids, and was told that the gas mileage was not that bad. I got 9 miles a gallon with the vehicle completely loaded down over 2300 miles, and when it was completely unloaded I got the exact same mileage of 9. Better off going to Penske in my opinion.
Kristi S.
Évaluation du lieu : 1 Los Angeles, CA
Watch your back with these guys! Moved cross country using U-Boxes. From our very steep hill and dead end street in Los Angeles to the flat farmlands of Michigan, by forklift to or from a truck 4 times(1. on at our old house, 2. into storage in CA, 3. out of storage to transport cross country, 4. off for storage at final delivery area) without any word of difficulties. On the 5th move(onto a truck to deliver at our new home), they decided they were too heavy and could not deliver. Total scam! I had to hire 2 Guys and a Truck to go to this Uhaul location, unload onto their truck & deliver to my house at an extra $ 1500 expense. Seriously considering hiring a lawyer.
Steve H.
Évaluation du lieu : 1 Santa Clara, CA
BEWARE: Please be very careful in renting uhauls from this location. Upfront service seems friendly, but you need to watch your credit card statements for discretionary upcharges they try to bill you on the back end. Luckily, I caught an additional $ 25 «cleaning» charge they tried to sneak through. None of my calls were answered or returned after calling three times to try to contact management to hear their side of the story(their direct lines always forward you to HQ customer service after which a customer service rep will«ping» management to tell them to call you back). After over a week of reaching out, I took the route of having Chase deal with them through a credit card dispute I submitted online. Their representatives tried twice to contact management as well with no success and finally told me they would just credit my account the $ 25. Thanks Chase, for helping the little guys… stay away from this uhaul location.