Arby’s

My brother and I were in the mood for some Arby’s today and we both gathered up what we wanted from the menu. I got a super roast beef sandwich, he chose the Beef N Cheddar and I also got 2 roast beef sliders as well. I go through the drive threw to pay for my order, wait about 10 minutes for my food to arrive and it finally comes, I go home and get ready to eat my food, noticing that there is something missing. My brother goes to me, where is my beef N Cheddar? I usually check my food before I leave but Arby’s has never gave me a problem like that before. So I went back, instead of going threw the drive threw I actually went inside. First thing I noticed was Ants crawling all over the counter tops, the manager who’s a lady comes up and asks me how can I help you? I respond with letting her know that she forgot my brothers Beef N cheddar sandwich. I am letting her know that she has Ants crawling all over her counter top where you order food from, and what she does is take her bare hands and starts sweeping them off the counter top. I was disgusted by what I was seeing, she then goes and makes my brothers sandwich without washing her hands, or even putting gloves on. I couldn’t believe what my eyes were seeing. This place is poor managed and unsanitary I would not advise anyone eating here. I also have video proof of Ants crawling all over the counter tops, God knows what else is crawling back there. The health department needs to investigate ASAP. I will be speaking to a district manager as well for the poor service I received.

Long time Arby’s fan and will still eat here as it is pretty good and a clean place. BUT, they are always out of something (like turnovers after 6:00 PM) and there is no reason for it. Four star otherwise, but if it’s on the menu, I should be able to buy it.

Tryed the new Haw Roll Roast Beef Sandwich, it was good. The Fries I ordered were nice and hot, employee was nice and friendly.