Tuscan Gardens

VENUE/​VENDOR REVIEW: Tuscan Gardens in Waller, TX and A&N Events
If you are looking for an inexpensive venue THIS IS NOT THE PLACE TO GO!!! We booked this venue back in January and they have had 9 months to prepare for our wedding. We knew that a lot of work needed to be done with this venue but we were assured that all of our concerns would be addressed. It has been a nightmare working with this place and these ladies. Here are just a few things we have had to deal with in the last couple of days: We had to ask them to freshen up the landscaping because it looked like it hadn’t been dealt with in quite some time. We showed up on Friday night for rehearsal to the lovely smell of manure from the fresh mulch they had JUST laid. They barely touched any of the landscaping and hardly anything in the ceremony area. They couldn’t find anyone to come finish the landscaping the morning of my wedding (yesterday) so they ladies that were doing our cooking had to get out and do landscaping beforehand. (Yummy huh?) When we booked the venue we told them we would have 125 guests. This means you should have 125 chairs for the ceremony and 125 chairs for the reception right? Well they had more chairs for the outside and not enough for the inside so they tried to short change us outside in order to have enough chairs for the reception. Then on top of that we had to set up our own chairs for the ceremony when they venue should have done it. We asked for a certain amount of tables for the reception and had to wait for three tables. Then we can move to the bridal suite: part of the ceiling is falling in a few places, the toilet is broke and the flusher is held together by a twist tie so we had to flush by sticking our hands in the back of the toilet all day. I asked for blinds or curtains to be hung so no one could see in there and that wasn’t done so they thumb tacked a couple sheets up. Now the reception has started and we had to ask them to come out of the kitchen to take the lids off and serve the food. We had baked parmesan chicken, mashed potatoes, sautéed green beans, and rolls. The food did not taste like it did at our tasting (which was a hassle to even schedule) and they had no butter or salt & pepper for our guest. We also had to ask for our cake plates that we paid for to be brought out because they were nowhere to be found. They have a unisex bathroom (which we knew about when we booked the venue) and the stalls are separated by curtains. We had to supply the soap and febreeze for the bathroom because they had nothing. They have a trash can in there the size of a very small box that was overflowing all the over the floor and the workers had to be asked several times to go clean it up. Then we paid FOUR HUNDRED DOLLARS for people to clean up the venue so we wouldn’t have to. We were told they would pack all of our stuff up and put it by the front of the hall and clean up the rest. Well when it came time to clean up they were nowhere to be found and then had the nerve to tell us that we would need to clean up our own stuff and then they would come in and clean up their stuff. What a joke!!! I am not trying to be boastful but my wedding could have been their time to shine and make a name for themselves and I would have gladly posted a great review for them but these are just a few of the MANY things we have had to deal with over the past 9 months while planning my wedding. Ladies please do your research when booking venues and extra services.