All Pets Club

This place sells puppy mill puppies and should be shut down! Filthy. The conditions they keep the poor dogs in are ridiculous. They have only a few kennels with a ton of puppies (various breeds) all mixed in. And their «R Club Membership»? Costs $ 50/​year just to receive a 10% discount, which actually only lowers the prices to a fair level. Augh avoid this place at all costs.

PLEASE DO NOT PURCHASE FROM THIS STORE. They sell puppy mill puppies! I was not aware of this when I purchased my precious Shiba Inu. She’s barely 2 years old and has hereditary glaucoma, she has already gone blind in one eye and will go blind in both eyes within the next 6 to 12 months according to my vet, she has a heart murmur, and a luxating patella as well. It’s absolutely heart breaking seeing the animal I love lose her sight at such and young age, not to mention the pain she has to endure. Vet bills are expensive and I refuse to let my animal suffer because of the irresponsible negligence of this establishment. I’m completely outraged and believe this place needs to be shut down.

This place is terrible please do not give them any business. They sell puppy mill dogs and my family owns a bulldog purchased from them. Our poor little buddy has always had behavior/​aggression issues and it has caused all of us a lot of heartache. Do your research and rescue a dog or buy from a reputable breeder!!! Run from this place!!! Every day I regret buying from them and my heart breaks for my dog.

This location is great. It has everything you’d need. It is very clean and the fish tanks are nice and large.
Far superior to the their location in Southington. I’ve started traveling the extra 10 minutes to come here.
The staff are super friendly and helpful.

Can’t believe people buy puppies here and have no idea why they are so sick. These are PUPPPY MILL puppies and they almost always have life threatening or debilitating diseases. This place needs to be shut down. What a disaster. Hopefully CT will follow in line with other states & counties and ban the sale of puppy mill dogs. When you purchase from them you are just helping further the horrible cycle. There are plenty of puppies available for rescue and they are far cheaper and much healthier!!!

We bought our yellow lab from all pets club in December of 2013. She was a very sick puppy, with a virus and parasites. We understand that this is a common occurrence with puppies from puppy stores, but when we bought her the guy that was our salesperson told us they keep them healthy and up to date with their own vet. The first lie.
We decided to become a member of their club, which I believe we had to pay for, which is much different from petco or petsmart. Those stores offer free memberships. Last month we went to buy a new collar and leash for our growing pup, and we were told by the same sales person that if we bought a specific leash that it was exchangeable if anything happened to it. Within two weeks the leash was split in two. We brought it back to the store thinking we would be able to switch it out for a new one, however we were told by the snotty cashier that we have to mail it back to the company that made the leash and they would send us a new one. The manager didn’t even have the courtesy to come out and speak to us after we expressed our frustration.
We left all pets club, with our broken leash, and drove less than a mile up the road to go to Petsmart. We were approached by a nice young man in the leash aisle who helped us fit our girl with a new harness and leash. He told us if it didn’t work to bring it back to exchange it at any time.
My business and money will be at Petsmart… Never again will I go to All Pets Club!

The best pet chain store I have been to so far.
Only one I know of in CT that has an outdoor pond and it is gorgeous. I have purchased fish, pond equipment, cat treats and accessories, and a fish tank from this particular location.
Things I have seen, but did not purchase. Reptiles — with food and accessories, birds — with food and accessories, hamster/​gerbil/​guinea pig — with food and accessories, and I believe they also had ferrets with ferret accessories, but I do not recall seeing them last time I went in so I will have to update that one.
They have a layaway service for the more expensive items which is extremely convenient if you need to borrow a van or truck to transport a fish tank or cat rise.
Staff is extremely knowledgeable and friendly. If you ask someone something and they are unsure, they contact a fellow employee who would know.
Prices are a bit higher than other chains, but not enough to take a star off and certainly not enough to complain about (a dollar or two more than other retailers). If you want quality service, expect to pay a bit more.
If you have kids or are an animal lover, they let you play with the dogs/​cats in a designated area. I often see a grooming station for dogs outside near the pond, but I don’t know anything about it.
The club card can save you some cash if you visit weekly, but for someone who goes there on special trips, I found it to be a loss more than a gain. At a yearly fee (around 50 bucks I think), it could save you tons off of a big aquarium fish tank or a few larger fish, but if you just purchase cat treats and filters every year, I do not see a gain.
The parking lot is massive being connected with about 12 other stores in the plaza. It has 2 entrances and both are located not too far from lights so getting in isn’t bad, but getting out can be tricky during rush our with everyone trying to make the lights.
Some of the stuff I purchase is seasonal so I call in around spring and they have no problem checking to see if the item is in stock. They sometimes even give me an ETA on when to call back. If you are curious and do not want to make the drive, call in ahead.
This is one of my go to places for pond plants and an occasional Koi. If you have a pet, check it out.

Went here to buy treats for my dog and they have a good selection of dog treats and a nice bakery section however the staff here are not very friendly or customer service oriented. I was over charged for one of the dog treats that i bought and the cashier had a bad attiude when i brought it to her attention and requested a refund. I prefer to go to Petco or Petsmart at least they treat customers better. Also, those poor puppies for sale in the store look so young to be away from there moms i prefer to rescue a pup but of course every pup needs a home no matter where they come from.

This place is awful. Stopped in when I was visiting a friend in CT to see their birds and found a Senegal parrot with an eye infection. The birds’ cages were dirty, birds were all lethargic and bored from lack of stimulation. They sell puppy mill dogs and cats… I could go on. My friend’s brother worked there and told us that at one point this place was trying to sell a sloth. The poor baby died because they didn’t know how to take care of it, and they got rid of the body before authorities could investigate. He also told us that they once put a conure in the freezer… alive…because it was plucking itself. Unbelievable.
Please, please, please do not support stores like this. They don’t care about animals, just making money.

I go here frequently for my bird and cat food and I always enjoy the trip. They have a wide variety of food and toys and especially animals. I think my favorite part is walking the periphery of the store to enjoy the great selection of possible pets I could take home. The staff could be more attentive though.

Ive been going to All Pets for awhile now. It amazing how few good pet stores there are out there.
While I wouldnt buy a dog or cat from a pet store, I do go there for supplies. I wish they sold Science Diet foods for my cat, but they lose my business for cat food.
Prices are better than Petco or the other chain stores.
I never have had any problems with any of the stores employees. The fish room is pretty good, nothing to uncommon, but all in all not bad. Tanks look pretty clean compared to other stores.
Reptile area is pretty clean. Nice selection of reptiles. Nothing too rare but they have the basics covered. Tons of supplies.

I go to All Pets Club to buy food, treats, and toys for my dog. Their prices are less or equal to PETCO and other such places for food. It’s a good place to buy food for pets.
Two of the last three times I’ve been to the store their computers were down and had to wait a long time to be checked out. The staff was less than apologetic. In general the staff is less than helpful.

This is a pretty big pet store and has a lot of fish, birds, reptiles, small mammals (including animals like sugar gliders or sloths) and dogs. I keep fish and go there regularly for live worms. They have an interesting selection and a lot of supplies and most of the people there are pretty good and their prices are high– all in all a pretty good place even to just go to look at the fish and animals.

I am a puppy owner who is writing this review for the selection and pricepoint of dog related goods. I have been very pleased with the prices in All Pets Club, in both their wallingford and branford locations, they are either equal to or less than PETCO prices. I have also had very professional and knowledgeable staff when it comes to assistance in choosing a healthy dog food that isnt top of the line expensive. My dog is a picky eater and a rescue dog and the staff has been very helpful. They even let you return the bag of food for a refund if there is more than ¾s left and you have a receipt, similar to PETCO policy and helpful if you have a finicky eater in then home.

bought a beautiful Beagle puppy from the Southignton all Pets Club store. A week after purchasing her and falling in love with her, she developed pneumonia and began have seizures, coughing, shaking and vomitting. I took her to the vet hospital as it was the middle of the night. A month and a half later… she is still very sick and has to get shots every single day at the vets office. The vets office seems to also think that she was likely the result of a puppy mill and the doctor wrote a note for us to bring to the pet store indicating that her illness is the direct results of conditions at the pet store and/​or at the breeder.
Upon contacting All Pets Club I was told I have two options: Return Her within the 30 day period or I should have brought her to a vet in Wallingford for them to cover the expense. I do not live anywhere near wallingford and considering that her illness required immediate attention. scheduling an appointment at 1 a.m. was simply not a possiblity. I encountered a very rude, uncaring tone with the professional at the store and I have still not seen a dime from them for selling me a very very sick puppy. We have spent $ 3,000 on her veterinary expenses this far and spent $ 800 to purchase her. We will be lucky if she survives this illness. DO NOT trust this pet store!