Chase Bank

I’ve been a member of this bank for a very long time. I was with them when it was still WaMu. Anyways, I hardly ever need to come here because everything is done online now a days. However, the only times I do come it is always fast and very friendly.
Just today I went in to see if I could possibly be forgiven for a mistake I made with an overdraft. The manager was able to help me out with it and it was really appreciated. I didn’t get her name but thank you if you ever read this, every little bit counts.
I’ve gotten offers to go to other banks if I use their checking, but since I also have the Chase Freedom Credit Card, and the excellent service here, which is close to home, I have no reason to really switch over. When it comes to helping me out with my banking issues, this place has consistently helped me out with little issues for years. I’ll stay loyal to here because of the combination of great services. Thanks.

this Chase bank isn’t much different other chase branches except for the also obscene amount of parking spaces available. typical nifty dressed tellers and tellets.
in and out in minutes and on my way. transcactions completed .
loving it!
don’t forget ur dum dum free candy on the way out.

Excellent service. I left the one on oak grove due to lack of service. The female teller who helped me on Wednesday afternoon was great.

I’ve been a customer since Chase was Great Western! (Oh no, did I just age myself? Haha)
Service is always great here at Ygnacio Valley Rd., no matter what day or time you walk in. Staff is always helpful, professional, and smiling. My Personal Banker, Terry, is the best. She’s helps me with EVERYTHING, and I’m so happy to have her as my Personal Banker. When she’s not in the branch, I have no worries, because staff there takes care of me just as great as Terry does.
Keep up the good work, guys! Thanks!

This Chase Bank is right off Ygnacio, in the same plaza as Sports Basement and Fresh & Easy yet I never stop. Usually it is on the way to or from somewhere, not a destination.
Tonight I was going to Sports Basement anyway and swung in. To be fair, my visit was after hours and the only thing I got to see what the lobby and ATM. However, they do have a lock on the lobby so only card holders can get it. There is a second ATM that you can drive up to and use.
It met my needs and was clean. For people in the area it is nice and convenient to the rest of the plaza. However, there are only two ATMs total and the location itself is a bit awkward. Some of the awkwardness is the plaza layout, you can’t turn left when exiting the main entrance off Ygnacio.

This location has free cookies if you go inside. FREE COOKIES!
Managing my bank accounts isn’t always fun. But at least having a bank conveniently located near my home takes some of the pain out. Plus the tellers here are very friendly. It’s probably because they have access to free cookies.

You just can’t beat the customer service of Chase always consistently great no matter the location

Stopped in here to do some banking on my way down YVR. The remodel looks good and the teller that assisted me was friendly and efficient.