Just moved to this town from sf and my card expired so I called to make an appointment. The actual doctor answered and was so RUDE I had an anxiety attack! I hung up! Immediately. Bet he isn’t getting any business that’s why he doesn’t have any customer service skills or a receptionist taking calls and booking appointments for him!!! If I could give it negative zero stars!!! I would immediately ‘!!!
Timothy H.
Évaluation du lieu : 5 Walnut Creek, CA
I have only been a patient of Dr. Wolff for a week; however I am looking forward to a long relationship with this compassionate, professional and dynamic provider. I have had a right eye muscle problem for a few years that has gone misdiagnosed and has been mistreated prior to going to Dr. Wolff. This physician immediately went to work with ruling out problems and then identifying the issue in very short order. He kept his good humor with me while I expressed anxiety and fear over what was making my vision less than adequate. We are early into treatment so the outcome is not exactly known. I’m okay with that because I know my eye health is in Dr. Wolff’s expert hands. In one week this doctor took the time to call me twice, had to speak with a MRI scheduler, talk with my insurance company and have two consultations with my primary care provider. He not only did his job, he went well above the call of duty. The current treatment has revolutionized my eye sight in the past 5 days. I fully recommend this physician for your eyes. This may sound dramatic, but Dr. Don Wolff has changed my life.