Hosanna 1Hr Cleaners

They were, up until recently, at least a 3 star place for me. Then on a visit two months ago to pick up my clothes they accidentally gave me someone else’s dress among my other items, which I returned the next day once I discovered this.
They didn’t know where my item was, and offered no explanation or discount on the item that they misplaced. But said they would call if l/​when they found my item.
So essentially I paid for an item that wasn’t mine, and was not given any discount, credit or information on the piece they somehow misplaced (after returning twice to inquire) which equals poor customer service!

This is the WORST place to take your items to get worked on. I came on a monday to get my blanket worked on (it had a loose frabic. 24 year old blanket) and the guy said it would be done by thursday I said okay… I come thursday and the lady said she forgot about my blanket and it was thrown on the floor. She took my number and said she would call me when it was ready… Monday i recieve a call and it was her. I drive up to the place and my blanket was again on the floor and when I check it, she forgot a huge piece that was still not done. I am so dissapointed. I will never come here again. Oh yeah and it was $ 20 for the shitty work she did that my blanket still had a ton of strings coming out of it.

They’ve always been helpful and ready with my shirts whenever I needed them. They also did some really nice quality alterations and a pair jeans that I had ripped. I would highly recommend them for fast efficient and friendly service.

This place is terrible. I took my Valentino suit to them for dry cleaning, no stains or spot cleaning, just a run of a mill dry clean and press. The suit pants came back with a white spot near the left knee, and this on a pristine grey suit. I immediately pointed out the white spot to them and they said they would re-​clean it. They returned the suit in the same condition, I don’t think they even addressed the spot they negligently created. I will never come back here.

I have no clue where to start. When I moved to Walnut Creek 3 plus years ago, this place had well over 4 stars. I cant even tell you how downhill it has gotten. In reading one of the reviews… A gentleman states he is «Not there best customer» well my friend, I spend anywhere from $ 400 – 600 a month here, and not only do they lose things, BUT… We have taken 6 – 8 sets of drapes over the last 3 months and have paid heavily. The last set only half came back… get this, we called 3 times. I forgot about them, and then the owners wife called and said to come and get them… We had one set but not the others… She tried to charge us again for them. They are still there. I still have to go get them, but spending 10 minutes arguing on the phone did not suffice. They got a new computer system, lost several of my items… and NOW charge me double. after we have been a loyal customer for 3 years.
Needless to say, we will pick up our drapes and never go back… Horrible how greedy people get, and how poorly they service good customers.

Called them today at 9:45am. Asked if they could dry clean a single jacket by 5pm today. They said no. No further explanation or apology. The name is Hosanna’s 1hr Cleaners, so I’m confused and a bit disappointed by the deceptive name.

I’ve used Hosanna for several years now, and even though I moved several miles away, I still drive over here for my cleaning needs. I’m generally not in a hurry to get my shirts back, so waiting the usual couple of days to pick them up isn’t a big deal for me, and I’ve never had anything go missing
Always friendly, always high quality services, and at a reasonable price

This is probably the best dry cleaners I’ve been to. The quality and care they put into the clothes are immaculate. Every piece of clothing comes back perfectly pressed, cleaned, individually hung on the hangers. You can tell they put time, patience & care into each garment. I drive all the way from Alameda to drop my clothes off here. I know, crazy right???

My clothes got cleaned, and they were done on time. However, when I called to find out their prices, I was told one number. When they swiped my card, they had upped the price by 50%. This may have been an honest miscommunication, but when I confronted them, she just shrugged. I probably would not go back, even knowing the prices, just because that seems like complete indifference to the customer.

Great service, they communicate by text if needed. I turned some pants in for dry clean. Apparently it had a small tear. Hossanna took a picture and sent it to me by text with a $ 5 quote for repair. Clothes come out good and on time!

I’ve used dozens of dry cleaning establishments from Danville and Alamo to Walnut Creek. Eventually something always goes wrong. A friend recommended Hosanna and I’ve been going there now for many years. My dry cleaning is always done on time and to my satisfaction. Nothing has ever gone missing and they have never messed anything up. They are always courteous and kind.

Reading the reviews of this place makes me think they’re written by a bunch of shills. This is the closest dry cleaners to my house so I’ve used them several times and there is nothing remarkable about them compared to other dry cleaners I’ve used in Walnut Creek and elsewhere.
So why the 1 star review?
I normally use «My Buddy Dry Cleaners» because they’re less expensive and have free pick up and delivery but they can’t turn around a shirt in one day and Hosanna can do same day. So I have a work event today and realize the shirt I want to wear needs cleaning so I take it to Hosanna’s yesterday.
The owner wasn’t overly friendly which is fine. I’m not exactly his best customer. It does make me doubt the reviews though which mention how friendly they are… but I digress. They say they can have it done yesterday after 5:00 PM. Great. That’s why I’m here.
I go in to pick up the shirt today and they cannot find it. No apology — just missing. No worries just keep looking — I’ll be back. I come back an hour later — they found it. It hasn’t been cleaned. On a positive note — no charge. On a negative note — no apology.
Believe it or not — I’ll go back when I have the same situation. 1 star still stands and I highly doubt their Unilocal rating is organic…

Extremely over priced, and I waited 15 and 12 minutes respectively on my dropoff and pickup. Much better options in WC.

Newer to the area, I naturally looked up Unilocal for the best place to dry clean – lo and behold, Hosanna made it. Glad I checked.
I took many silk shirts in to be cleaned. One had an ink stain, which the lady said they could remove for 2 dollars. OK!
I also got 10% off as a first time guest, so that helped.
With eight items (6 silk shirts) it was about 32 dollars. They did a great job pressing too, and I picked them up three days later. Quite speedy!

When I saw the Unilocal discount, I was like «hell yeah.»
When I saw the tab, I sad «oh hell no.»
This place is a little pricey. Is there a cheaper place in WC? I don’t like spending over a certain amount for dry cleaning.

I’ve been going here for a little over here and all I have to say is that they get my pants CLEAN! I think we all have a tendency to go to the cheapest place because it’s cheap. However, I’ve learned over the years that cheap doesn’t always equal clean. The reason why Hosanna gets my pants so clean is that they do it by hand.
As far as service, they are very friendly and polite. I believe it’s a family owned business and as a result, they’re generally nicer than some places where it’s just a random person that they hire to sit at the front of the store.
They are definitely worth checking out.

I went here after looking at dry cleaner reviews on Unilocal.This place was great and definitely affordable with the Unilocal coupon. I was very happy with the service when I picked up my clothes.

Perfectly starched
Perfectly crisped
Perfectly like new
Perfectly suave
Perfectly clean
Perfectly cheap
and perfectly perfect!
They know how to dry clean my collar shirts into perfection heaven!

Reasonable 1hr dry cleaning place… where? Hosanna 1hr Cleaners in Walnut Creek
LOCATION: Shopping center on the corner of Newell Ave & S. Broadway Blvd; side w/​Quiznos, Caspers, & Sakana Sushi.
CUST SVC: Friendly, prompt, polite, & well hey… they’re loved on Unilocal!
PICK UP: Dropped off men’s slacks 8am last Friday, ready @ 4pm when I became available to pick them up, & only cost $ 6.75…that’s just so damn reasonable in my eyes!!! Wouldn’t u agree?! A schedule I can work with w/​: M-​F 7:30am-7pm, Sat 9am-​5pm, & closed Sunday
Yes, you now have another Unilocal person that loves ya *tee-​hee*

This place is amazing! The owner is really nice, and will give you a discount for being a first-​time customer (but you have to ask for it). They always have my clothes ready on time, and I never feel like a starch-​ball when I wear them after they have been cleaned.
I would definitely recommend this cleaners to others! Additionally, the price is VERY reasonable in comparison to other cleaners. I called EVERY dry-​cleaning place in Walnut Creek, and this was the most reasonable and had the best reviews.