JAMES E DOWLING, MD

One of the best, caring, kowledgeable and patient, could not be happier to be in his care!

Both the wife and I came to the same conclusion, independently. Dr. Dowling seems to be most concerned with talking us out of using our insurance. My wife has become farsighted. After her second eye exam, (I’ll get to the first attempt in a moment) he told her to go to the drug store and buy some reading glasses. Fair enough, but that isn’t what she wanted to do. She had to work at getting a prescription out of him.
The first time she saw him was the first eye exam of her 40 year life. She didn’t understand what he was asking and he blew up at her (yeah, he was rude) and told her she needed to come back. I called and complained about his behavior. I was really ticked-​off. The poor gal at the front desk made another appointment for the wife and a much more polite Dr. Dowling explained the test to her and walked her through it. That would’ve been a good way for him to start the whole deal, rather than insulting her.
I came in for an exam and wanted new lenses. My lenses were noticeably scratched and the good doctor informed me that most people aren’t bothered by that level of scratching. So what? I make my living with my eyes and don’t like being told things like that.
I have no idea what motivates him, but it doesn’t seem to be providing us the best care.