The Finishing Touch

Walnut Creek, États-Unis

4

17 avis

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Téléphone :
+1 925-944-0414
Site :
thelampshadeplace.com
Adresse :
1566 Palos Verdes Mall, Walnut Creek, CA, 94597
Catégories :
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Informations professionnelles

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Oui

Aujourd'hui

Aujourd'hui 11:00 – 16:00
Heure locale (Walnut Creek) –

Horaires d'ouverture

lundi 10:00 – 17:30
mardi 10:00 – 17:30
mercredi 10:00 – 17:30
jeudi 10:00 – 17:30
vendredi 10:00 – 17:30
samedi 10:00 – 17:30
dimanche 11:00 – 16:00

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17 avis sur The Finishing Touch

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Évaluation du lieu : 5
Livermore, CA
Was very happy that Mort was able to fix our standing lamp (brand new out of the box) on a Sunday.
Super knowledgable and friendly. I drove all the way from Livermore and I’m glad to have found him!
Évaluation du lieu : 5
Danville, CA
Mort is amazing!!! He helped me find the perfect replacement shade for a lamp I purchased many years ago at Gumps. The original shade was damaged during a move. The finishing Touch specializes in lamps shades and offers a great selection. Mort offers the kind of personal service that it is rare to find in today’s retail world. I give Mort and The Finishing Touch the highest possible rating!
Sherrie F.
Évaluation du lieu : 1
Walnut Creek, CA
Please be aware that lampshades in this store are not returnable! I went in looking for a lampshade for my sister’s home. I did not have the measurements that I needed, but had a fairly good idea of the size and shape. Mort was very knowledgeable, and, knowing that I had only a rough idea of what I needed, he showed me a shade that he and I thought might work, assuring me that I could bring it back if it didn’t work. He did not mention that his shades are non-returnable…exchangeable, but not returnable. I knew he did not carry the lampshade that would work. When I found the shade would not work, I took it back and was told icily of the store’s policy. He pointed out the sign and the warning on the receipt stating this policy. I just felt that he should have advised me when we were debating over the correct size and not led me to believe that it was returnable.
Évaluation du lieu : 5
Clayton, CA
Mort is a wonder. I call him Superman of finding the right shade for antique lamps. He IS THE BEST!!! First time out he found us the most beautiful shade. We got it home and wowwy it just looked beautiful with the surrounding area décor. Amazing!!! I just LOVE, Mort! He ALWAYS comes through for us whether it is a shade selection or lamp repair — - he is always there to help!!! Thanks so much, Mort!
Évaluation du lieu : 5
Concord, CA
Mort deserves ten stars. I brought a lamp in that I had broken and Mort fixed it on the spot for what I think is a very reasonable price.
Évaluation du lieu : 5
Scottsdale, AZ
Mort is, simply put, the BEST !! I bring lamps from my home in Arizona for Mort to advise me on shades & finials. He is spot on every time. I’ve learned that you can’t just throw on any lampshade if you really want to accentuate the lamp & the light it casts. He is old school in that he really takes his time with you and will try as many lampshades as you desire, though I’ve never had to go past a second one to find the perfect shade. When I’ve thought I’d need to leave a lamp for cord shortening, he does it right there. The shades he carries are high quality and beautiful… to me, good lighting is a MUST, and Mort’s expertise always helps me attain that. Well worth schlepping my beautiful lamps for Mort to give them that ‘Finishing Touch’.
Évaluation du lieu : 5
Lafayette, CA
So helpful and tons of selection!
Évaluation du lieu : 5
Pleasant Hill, CA
I just bought lamp shades from Tammy at The Finishing Touch. She was so
helpful and patient with me! I bought 2 shades and they are perfect. I went in again a few years ago and bought 3 shades that are still in use. My compliments to the owner and staff!
Évaluation du lieu : 1
Oakland, CA
My mother in-​law kindly offered to get a lamp of ours fixed. She called here and they said they could fix it. All it required was a new socket and the proprietor was able to fix it in 5, minutes while she waited. He charged her $ 7.50 for a $ 1.85 piece (priced at home depot) ok I can live with that, but then he charged her $ 45!!! for labor. My assumption is that, that is a full hour and criminal. Not only will we never go here again but im sure my mother-​in law will warn every person in every social club she is in at Rossmoor.
AVOID THIS PLACE!
Évaluation du lieu : 5
Livermore, CA
We had an old lamp that had been languishing in a back room for many years and decided to put it in our family room with a new lampshade. The original shade had bitten the dust many moons ago. We found this place by it being referred to us by a clerk in a lighting store in another city. Mort was very knowledgeable and suggested replacing some of the old style hardware with modern to accommodate a new shade. The selection of lampshades was also good. I would recommend this shop to anyone who needs lamp repair and/​or parts replacement.
Évaluation du lieu : 5
Oakland, CA
The customer service in this store is amazing! They fixed my lamp while I waited and had a HUGE selection of shades. My lamp looks beautiful and now so does my living room. They really know their stuff.
Évaluation du lieu : 4
Walnut Creek, CA
Mort was great! Fixed my lamp the same day, which needed all new insides. Only complaint was a bought a shade for $ 95 which after I left the store, I had buyers remorse as it was the same looking shade that you can buy in Cost Plus World Market for $ 12.99 on sale for a basic burlap style drum shade. I took it back the very next day and he would not take it except for store credit. That should have been told to me prior to purchase! Left a bad taste in my mouth. Not a good way to encourage return business. He does know his stuff, however! Since the market for repairing lamps is very tiny, you are kinda stuck. Just remember, store credit only! Even if less than 24 hrs!
Évaluation du lieu : 5
Concord, CA
I brought a lamp to this store to have the cord examined. I couldn’t help but notice the huge selection of lamp shades. Mort, the owner, knows a lot about lamp shades and will fit the perfect shade to your lamp even it your lamp is old. Bring your lamp in to have it fit because they have no return policy. I found Mort and Tami to be stand up folks and very fair to deal with.
Évaluation du lieu : 1
Neukyhna, Germany
I would not recommend this shop for lamp repair. I went into the shop without my lamp last week to ask if they did repairs, and how much. The older gentleman, who appears to be the owner, told me it was difficult to say without seeing the lamp, but they charge $ 25 an hour for lamp repairs. Today, I took my lamp in to the shop and was told by a woman that there’s a $ 45 charge up front plus parts to repair the lamp. When I told her I was told something different, the older gentleman came out from the back and denied what he originally told me then proceeded to argue with me about it until I left with my lamp. I consider it poor business practice to misrepresent your charges to a potential customer in order to get them to bring their lamp in, then zap them with a higher charge totally different than the one originally quoted.
Évaluation du lieu : 5
Pleasanton, CA
Finding a lampshade for a Stiffel lamp was very difficult since this mfg has gone out of business. Mort was very knowledgeable and knew the exact lampshade that would fit. He was friendly and accommodating and a pleasure to do business with him.
Évaluation du lieu : 1
Lafayette, CA
Stay out of this store… no matter how hard you try, returning something is impossible. The owner tries to intimidate you so you will keep his merchandise. After shopping carefully, you will see that you can easily get like products at 1⁄3 the price he charges.
Save the stress – go elsewhere
Évaluation du lieu : 5
Walnut Creek, CA
I brought 2 lamps for repair. The repair person checked both lamps and found that one of them was fine all it needed was a new light bulb. I’m sure another store would have found something wrong just to be able to charge me. The 2nd lamp was quoted at an acceptable price and repaired on the spot while I waited. I would highly recommend this shop for repair.