Walnut Creek Police Department

Fast to respond and very professional in my experience.
I can fully understand why people would rate them lower if they were on the receiving end of a citation or arrest. In my opinion, we need to balance the services they provide (safer neighborhoods and roads) with the occasional ticket. There’s a difference between breaking into someones home and talking on a cell phone, but they’ll respond to both. So put the phone down. :)

Walnut creek is not the same as it was 18 yrs ago. I think the pd can do better job on keeping peace and safety in neighborhoods. Rather than being so strict on parking regulations downtown. This city is growing fast and neighborhoods could be at risk of more crimes if they don’t act willfully.

Walnut Creek is a wonderful, peaceful and considerate community, and the Police Department are a great extension of that. I have had the pleasure of being politely pulled over and educated on 2 occassions about different issues that I was not formerly aware of. The Police officer was in both cases considerate, polite and professional to me and educated me without scolding or frowning at me. I was very glad they did. Both issues were important and I have fixed them both.
I want Walnut Creek to continue to be a great place to live and I think the Police make safety and quality of life here much more possible.
Thank you most sincerely,
John Gibson
Resident — Concord/​Walnut Creek border

Walnut Creek is a very nice place, I found the Police Officers in WC to be of the highest caliber. They are very dedicated ro there job. I was treated with professionalism and courtesy when asking them for assistance.

These garbage cops (many of which have mental problems which make them unfit to serve) contribute to a hostile attitude across most home owners in walnut creek. Go on a walk around the Wiget Ln (not N Wiget) neighborhood looking young and dressed to go to a rock concert and count how many dirty looks you get and how many people ask you what you’re doing there or «are you okay?» in a suspicious, accusatory manner.

Walnut Creek became my least favor city in the Bay Area because of their police. Here is the story, it is my first time visit to WC, The parking around the central mall is weird, and I do a standard Stop by the stop sign, and it is my turn to go across the intersection, bunch of people just go on the street without looking. It would be too late to stop since I am too close to the walk way, if I stop i would block the walk way. Many years of experiences of driving in the city of San Francisco told me that I should just go. Both pedestrian and me both knows that we have safe distance, but the police just turn around and pull me over, and cited me a ticket that basically will help them make a fortunes too. I am not mad, I just feel sorry for the tax payer in Walnut Creek paying big buck for making Walnut Creek less welcome and more ticket city.

To protect and Serve.

I fully support law enforcement and do appreciate officers that put themselves on the line. However, their ticket notification letters have wrong information and when you call them, they don’t know anything about it.
Fortunately, I haven’t had to deal with Walnut Creek PD until now.
I received a $ 45 parking meter violation citation on a Saturday afternoon on Cole Ave, when eating at The Counter. I got the ticket in the mail a month later. I don’t like to write checks and mail them — much easier to pay things online and be done with it.
The ticket has references a website for online payments. When you go to the
and click on «parking ticket payments», that link is 404 — dead. Strike 1.
Ticket also listed «for questions, call 866−422−0478, available Mon-​Fri 9am-​3pm.» I called a few times 9am-​3pm over a few days and nothing. The phone just rings and rings. Strike 2.
So I finally called 925−943−5844 on
. A lady answered and was very cheerful at first but when I tell her that the website to pay tickets is broken, she gets very defensive and tells me that I’m going to the wrong website. I patiently listen to her asking all the officers and no one seems to know how to pay the ticket online. I tell her that no one picks up the 866 number and she said that’s not their number, that it goes to some 3^rd company that deals with it. She gets really snappy and says that it’s not their problem. BS. It’s your problem because you’re listing options on your letter that are dead ends. She said she’s a volunteer helping the police. She’s not helping me at all. Oy vey. Strike 3.
So I just paid for the stupid ticket with a stupid check.
I’ll take my business and money to other cities, not WC. Parking is such a big hassle in WC now and I’m done with it. Other cities can get my sales tax!

Monday advised Wc police of death threats from crazy ex untreated medical issues of severe depression is suicidal attempted rape and assault. In fear since last Thursday pm text last will to ex husband best friends of rights to care for each of my animals and personal belongings. Death threats that same evening thinking I only had few hours to live. Police showed up at apartment Monday pm and I reported all above and officer younger than my adult son about 24 yrs old says «uh well what do u want us to do about it!» I’m shock I said record
My statement and document my life bc living in fear daily showing officer my pepper spray and pocket knife in my jean pocket and then makes me raise my arms (what the f*#*k) and takes my knife away. Told him I sleep with pepper spray and knife bc unprotected and live alone. He suggested only thing can do is file restraining order ASAP and wedge front door !!! Went to court next day family court closes at 3pm. arrive at 2 and officer says too late! Close at 2 and said website states 3pm. Said to come back tomorrow. Said no I have been threatened with my life and not leaving
He then lets me through. So relieved go to clerk/​cashier and she hands me 20 plus double sided forms to fill out which I accomplished ¾ by 3 pm and says. It’s too late to file !!! So gave me a new packet which completed and submitted this am. Same woman who I cannot describe as «no eye contact, cold as ice continuously made me go back and pick a number bc of needing additional information. Once completed all these frustrations steps says «where is proof of threats» which packet states provide all proof emails etc at hearing tell her that and says. Well judge needs it now in order to file (thankfully researched ca laws and verbal abuse threats are Admissable) and tell her ok. Filing for verbal death threats Nd still looking above my head at clock which was all of 11:00 am. Handed me a piece of paper with a number on it and dismissed me. Well sorry lady u get paid $ 65k salary and asked her what is this. She responds oh call number after 8pm. Asked for proof of submitting forms Nd says oh they aren’t legal until judge says so. Walked out if there disgusted with «authorities» assigned jobs to protect the innocent and blow me off as a piece of crap.
I guess will find out tonight. Wc police and clerk/​cashier refused her name to me but description as Spanish heritage and 350+ lbs was so heartless so sad

Walnut Creek Police Department. On par with Detroit, New York and other democratic run cities. In other words, a complete failure.
WCPD fails to respond when called. When presented with a subdued criminal WCPD have the balls to state «They don’t recommend people take matters into their own hands» WCPD will show up few days later with the chalk and the proper forms. If you are still breathing they will be glad to harass you.
Blame under funding, bad bosses or even your wife. The point is there is ALWAYS an excuse for the lazy, arrogant, self-​entitled LEOs.
De-​FUND LLE. they are useless.

Pulled over in my driveway because I had no license plate lights and I was suspicious since I turned down a dead end road. I have perfectly fine lights and was told to go ahead. I consider this harassment and will be filing a complaint ASAP. Losers.

Generally speaking, we are big supporters of police and appreciate all they do to support our communities.
But not this department! Trying to exit Ross in downtown WC, the road a few minutes ago had one lane open and now both are closed. Cannot turn right because pylons are blocking both lanes, Cannot turn left because one way. Ask officer if we can go right since no way to get out. He folds his hands and says, «what do you think?» in a really condescending manner.
Does not seem to fit their motto of respecting everyone with impartiality, courtesy, and dignity.
We’ll do our shopping in Dublin instead.

I would give 0 stars if I could. There guys are a bunch of useless, spiteful, high-​school failures now on a little power trip because they have a uniform. But they’re still too scared to mess with the real criminals so they spend their time harassing regular people in WC. ZERO respect for these clowns.

WCPD are useless. Like many of the reviews below I agree that they are not focused on real problems. They arrest people for no good cause, they force them to go to kangaroo court only to pay more fees to his majesty the Mayor of Walnut Creek. Come on guys (and gals). Be real cops. Serve the people. Right now you’re seen in the same light as tax collectors. And why in God’s name do you send 5 cop cars to an incident in which 1 real police officer could have solved this problem.
Seems to me you guys have really lost your way.

Most corrupt, rude, worthless cops I have ever encountered in my life. I will no longer be going out, shopping, or putting any money of any kind into the city of Walnut Creek to support any of their illegal and harassing activities.

After a man punches my window with my six year old in the car then raises his fist as in to hit me next, I call them for help. you know what my tax dollars pay for.
Of course the man denies it and tells the officers that I was the aggressor. Sure, me 5′ feet tall with my son screaming and crying in the car out of fear, am the aggressor. Instead of some kind of warning (at the least) to then man, the officer tells me that next time I should walk away from a situation. FYI I was in my car!!!
Why do people commit crimes? Hmmm. because they have some officers of the Walnut Creek PD letting them get away with it.
It’s sad that people we rely on to assist us in desperate situations, seem to only be around to bully or to use their power to glorify themselves. Don’t get me wrong, I’m not accusing all the officers to not care but unfortunately, lately it doesn’t seem as though many of them do.
Any idiot can go train at the Police Academy but REAL Peace Officers seem to be One in a Million.
Next time I’ll call The Ghost Busters instead!

I am writing simply for the volunteers at the Walnut Creek PD.
They offer a ton of services, but most recently, we were able to get out car seat installed by them and it was extremely convenient and easy. We actually had 2 different police officers come by and congratulate us on our upcoming delivery and one even helped the volunteers with the car seat.
Unlike the other reviews here, we have never experienced anything negative with the Walnut Creek PD and find the ones we have run into to be cordial and light hearted.
Try living in Pittsburg, Martinez, or other areas… the police there are not so lenient and to those who were obviously disrespectful and rude to the police, well… guess you get what you give huh?

Glorified Tax Collector Bullies… Crying a river about how they are under funded and will have to stop providing certain public services because they are over worked by the downtown bar scene! Wahhhh!
Same old story every couple of years, different «Trouble Bars» taking them away from our neighborhoods… LIES! They don’t patrol the neighborhoods in broad daylight! I see fewer that one W.C. cop car in my large Walnut Heights neighborhood on an average day! It’s like the Wild West in outlying W.C. neighborhoods, the soccer moms make up time on our streets and the drunks use the side streets to avoid driving through Downtown!!!
It’s just getting worse with these yahoos, on any given night you can witness 8+ WC Cop cars circling downtown like Sharks in chummed waters! Are they catching the drivers going 50 in a 25 on Walnut Blvd? NOPE! Getting the crooks who daily break into cars on Creekside? NOPE! Do they have any discourse with the Sheriffs Dept. with regard to Burglaries? NOPE!
They sure do have John Q General Public scared though! Yeah, our town is full of hooligans and scofflaws who prowl the streets in drunken abandonment at night! Oh My! Ha ha, what a joke! It’s easy to be scared when you don’t leave your house past 8pm, the truth is, you are likely to be a victim of the Police more than anyone else!
Got a tow ball that is anywhere near your license plate? Your pulled over! Look at a cop sideways, expect to get interrogated! be the only car on the street past midnight, expect to be followed until they think up a reason to pull you over! Don’t stop for a five count at a stop sign, you ran it! Cross an empty street at 2 am outside the crosswalk, J walking ticket!
Expect to have your ID run for warrants anytime you speak to a W.C. Cop! Even if you are the victim of a crime and especially if you have a complaint! These guys have been trained to look for trouble even when there is none! When the «Kangaroo Courthouse rubber stamps the Police, it’s no wonder they abuse citizens rights with such abandonment! Bad news all around! AVOID THE W.C. POLICE AT ALL COSTS!

Now I’m a devout pedestrian, so I don’t contribute much to the mother lode road of traffic tickets, which is the prime preoccupation of most opportunistic cops panning for gold at the expense of innocuous citizens.
So one recent evening I’m crossing the pedestrian north-​south crosswalk at the intersection of California and Mt Diablo Boulevards – with the go-​ahead, incidentally, of the little flashing white man.
Stopped at the red light on Mt Diablo Boulevard, waiting in the westward-​facing left-​turning lane, is an idling motorcycle. Behind the motorcycle is an idling cop prowl car – with its right-​hand high-​beam SPOTLIGHT shining.
Understandably, I glance around in passing by to look over at the creeping cop prowl car; I shake my head and continue my crossing in front of the idling motor vehicles. Evidently, my silent look-​and-​head-​shake constituted improbable probable cause for the creeping prowl car cops to accost me.
So now I’ve crossed to the opposite side of Mt Diablo Boulevard, continuing north on foot along the sidewalk on California Boulevard.
Recklessly – and in violation of several safety and traffic codes – the creeping cop driving the prowl car veers RIGHT out of the LEFT-​turning lane, CROSSES illegally the Mt Diablo Boulevard’s twin southbound lanes of traffic, TURNING RIGHT illegally onto California Boulevard to overtake and pass me by! Any other driver pulling that stunt would’ve gotten ticketed for several hundred bucks!
Speeding ahead of me – after all, this entire episode constitutes emergency, high-​priority police response – the creeping cop prowl car turns right into the upcoming MacDonald’s fast food eatery parking lot, makes a melodramatic U-​turn in the lot, pulls up to a stop at the lot entrance/​exist, blocking it to incoming or outgoing customers. And for WHAT?!
By this time I’m approaching the front of the idling cop prowl car – its headlights AND shining spotlight now shining in faces of drivers in northbound traffic on California Boulevard, causing a definite traffic HAZARD if anything.
Now the cop prowl car’s two occupants are getting out of their vehicle in true John Wayne cowboy-​style, each wielding their dinky-​dik flashlights (as I term them) – and it’s not even quite dusk yet! Already I’m wondering why they haven’t yet called for BACKUP to accost this innocuous pedestrian walking along minding his own proverbial business!!!
The two are a Mutt-​and-​Jeff pair – the driver a shorter, younger dude; his passenger partner, a taller, older senior citizen-​in-​uniform! Jeff’s already audibly moving his mouth as I approach but I have to remove my music player’s headphones to hear him run his mouth.
«What?» I ask simply.
«Did you want to ASK US something?» he asks arrogantly.
Why the FUK would I care to ask them ANY-​thing, I’m tempted to say. Had I cared to ask them anything, I would’ve gone up to their prowl car idling in the turning-​lane at the crosswalk!
«No,» I reply simply.
«You looked like you were CURIOUS about something,» Jeff says.
Is looking «curious» any cause for criminal suspicion? I’m still awaiting to hear the CAUSE for this un-​called-​for accosting.
«Well,» I relent, pointing to their prowl car, «I WAS wondering why you were flashing that spotlight so indiscriminately.»
Without another word, I continue right ON with my pedestrian walk – impatient with this nonsensical ROUST and daring them to resume it without repercussion.
Mutt and Jeff of the Keystone Cops get back into their prowl car and drive off.
As my book (IMPOTENT COPS: AND THEIR WEE WILLY COMPLEX) linked below indicates, these do-​nothing, good-​for-​nothing jerk-​off cops in this creepy town have WAY TOO MUCH DOWNTIME!
Update, Wednesday, around 2AM, 8 May 2013: so I’m crossing the middle of Olympic Boulevard, lugging multiple bags of goods from late-​nite shopping at CVS Pharmacy when a WCPD clod, prowling the nearby parking lot, runs a red light, speeds recklessly through the intersection at Alma Avenue, making illegal turns, crossing road lanes to MELODRAMATICALLY pull up to the curb (a road hazard) to stop, detain and roust me for «jay-walking”(“making a perfectly safe crossing with no traffic in sight at two o’clock in the morning,» I correct him) at that «late hour,”(no curfew) asking me the usual DUMB-​ASS questions – what was I doing out there (shopping), where was I going (home), where did I live («I don’t know why I should have to tell you that») – because he’d decide whether to ticket me for «jay-​walking» depending upon how – get THIS! – «responsive» I was! Atop all that he runs my ID through the ringer checking in vain for any outstanding warrants. «I live in the apartments at the corner of this (cross)street,» was ALL that I’d «respond» with. Probable cause to suspect that ANY «crime» was being committed: NIL! These creeps aren’t out to help the public, just harass homeless or drinker walkers!

I sympathize with cops in a town with virtually no crime, aside from some ongoing burglaries in the area presently, which is very hard to stop unless you catch the suspects in the act during a hot prowl. But to stop and give someone a ticket for jaywalking? Are you kidding me? If this was the City, you could jaywalk while taking a walking piss with a crack pipe hanging out of your mouth and SFPD wouldn’t give a damn.
Hell, if you want to be a cop and lock people up, why not go be a real cop somewhere like OPD or SFPD instead of this Paul Blart BS of DUIs, jaywalking, and 647fs in front of Crogans?