Zen Nail Salon

I absolutely love this place. They really take the time to make sure they do the job right. I highly recommend them.

I was really upset by the service I received at Zen Nail Salon yesterday. I came in with my boyfriend for a full set and pedicure. I won’t neglect to mention that his pedicure and manicure was extremely well done, however the pedicure and set I received was the absolute worst I have ever received anywhere. I was called by the salon the night before to come in 2 hours earlier for my appointment and gladly did so to accommodate staff. However when I arrived in the morning, they were short handed. The manager then called her brother to come in and do my pedicure. After waiting about 20 minutes with my feet in the water, he arrived. Her brother clipped my cuticles for what had to be 25 minutes and then proceeded to use the heel scrubber to buff the top of my nails. I was getting so agitated and waited politely for someone to step in. After about a half hour of this (50 min since I arrived) the manager took over and AGAIN began to clip cuticles. I swear my feet are in no way in that desperate of need to have cuticles clipped for that long. By the time I came home, my nail beds were red and swollen!
After and hour and a half picking at my feet with about a 4 minute massage, they then began on my hands. They used so much superglue to hold the tips in place that it oozed out underneath and glued my skin to my real nails. It still feels like it is pulling and burns today. The tips were crooked and the paint was all over.
Before I was finished my boyfriend paid for both of our services and graciously left a $ 20 tip. After two and a half hours I was finally done! Not knowing my boyfriend had already tipped not realizing the poor service I received, I tipped more which was quickly accepted. My nails looked like garbage, and I was livid when I left. I later found out that I was charged $ 50 for the set, $ 28 for the regular pedi not done by a professional, and my boyfriend was charged $ 45 for a mani/​pedi with no paint. Steep prices and especially for the service I detailed above. This morning drove to San Ramon (Crow Canyon Nail Spa) to fix what they could of my set (+$ 20). All in all, I was out $ 98 (not including the $ 45 for my boyfriend). I’m very upset and will never be back. Note, that getting nails done is as much of an experience as it is an aesthetic improvement. While we are looking to leave with beautiful nails, we are also looking for a place to relax and be pampered. I sadly received neither.

Hands down, my new favorite nail salon in the area. They are super clean, great spa chairs and do an amazing job. They serve you snacks, wine, water, etc. Their color selection is good and they take really take their time on your nails. It’s a little pricier than other salons ($ 28 for a pedi) but totally worth it!

No wait, the owner at least I think she is, is really friendly! She brought or tea, pretzels, and oranges. The chairs are really nice and clean. Good atmosphere, good pedicure and manicure! Definitely coming back.

Very clean, well-​lit, welcoming salon. Cathy and her staff were very nice. Michelle and Li-​Li did my pedicure and manicure, respectively. They both did great jobs. I liked the fact that there are disposable liners in the basins where clients soak their feet. This is my new place to go for nails services!

First visit fantastic. Went back and waited 30 minutes after my scheduled time for a pedicure while one service provider filed and painted her own nails. Informed I was in a rush to be home to my family but still allowed them 1.5 hours for a pedicure. It was rushed and poorly done. My pedicurist had sanitized tools but emptied them into an unsanitiezed box. Overall horrible experience and will not be returning.

My sister and I visited Zen this past Saturday night for a mani/​pedi in anticipation of my engagement photo shoot the next day. Kathy and her team were extremely accommodating, allowing us to make an appointment an hour before we arrived and greeting us warmly with red wine!
The pedicure was great, they are very thorough and don’t skimp on the massage. The hot stones are a nice touch. I had several ingrown nails that they spent time taking care of. Much appreciated!
Kathy is great at designs, has a board of her samples to choose from or allows you to bring in a picture to replicate. If you have a Pinterest board full of nail design ideas, like me, this place is for you!
Kathy and her team went above and beyond, and made sure we left satisfied (and drunk!) we can’t wait to come back!

Omg the BEST pedicure I ever had. 100 percent recommend. They got rid of all of my calluses my feet feel amazing like newborn baby feet soft. They give you wine and snackies. My acrylics turned out gorgeous I will definitely be returning here

I visited Zen Nail Salon this afternoon as a little treat to myself. The pedicure was amazing… scrub, hot stones and massage. I also got a regular manicure which also turned out great. Zen was very clean and the staff was friendly. The ambiance in the salon was relaxing and I had a glass of red wine! I will be coming back here!

Walked in with no appointment on a Wednesday afternoon. Cathy was able to take me immediately for an acrylic fill and gel polish. I’ve tried lots of different nail salons and usually when I get a fill, that’s all I get — no hand massage, nothing really special — and that’s what I expected to get here. Well Cathy pushed and cut my cuticles and still gave a short little massage at the end. She didn’t rush my service and she really cared about making sure I left happy. She’s also very cool to talk to. I have never socialized with any manicurist I’ve been to before because they’re usually just quiet and just do the job. Cathy was great to talk to and still delivered a beautiful job well done. I am loving my nails! They look and feel so natural. I am coming back to her for sure! I already have my next appointment scheduled!

I had a great experience at this nail salon. Both my manicure and pedicure came out better than at any other salon I had been to in a long, long time. The staff is very friendly. They offered me tea, coffee, water, something to eat (pretzels). All around just a great experience. Will be back in 2 weeks to see Kim for my pedicure.

Beautiful salon, clean and huge selection of colors. Kathy’s new place was previously in Martinez because she is so great make my drive to Walnut Creek every couple of weeks. She makes you feel pampered. One more thing she is the best ingrown remover in the bay.

I went here for the first time and had a pedicure. Kim did a great job. It’s nice to finally have a good nail salon in the neighborhood!

I love Cathy she is amazing!!! very nice place to come for nails or pedicure. offers tea, wine, coffee, and even gave me pretzels because I was so starving! I drive from San Jose to come here because the work they do here is worth the time, gas, and money!!! I defiantly recommend coming here!!!

Staff keeps up to date with new products. Place is clean and inviting. This is not meant to be offensive, but is a plus for me that they speak and understand English.

Had a terrific experience here at this new spot! The owner Cathy was so welcoming and took us without appointments for a fill and a gel French mani. She offered us tea/​coffee/​soda and was chatting with us the whole time. I had Kim and she was so nice. As my nails were drying she gave me a shoulder and neck massage!!! Over all just a wonderful experience. Definitely coming back!