Auto Star

I haven’t been back to this place since I wrote this review. However, I wanted to mention that I had to report two unnamed users who were literally harassing/​name calling/​threatening me through several messages to delete/​edit my review of Honda Star since I posted. I refused and reported them to Unilocal. They both claimed that they knew Harry personally and when I refused, the name calling and dirty messages ensued. Goes to show what kind of company Auto Star keeps.

Bad place to get repair done avoid headaches and loss of money waisted 250 dollars rude mechanic multiple trips still not fixed

Harry’s worth going to. I never had issues with him.
Straight forward person. Not the cheapest, nor the most expensive.
Everyone that owns a shop need to make money and pay bills too. He charges fair.
Sometimes people need to realize he is there to make a living for himself and his family. Anyways, people should bring it to the dealership to get their cars worked on if they want top quality parts and service.
I bring my old lexus and toyota highlander to his shop to get fix.
4 stars for this shop.

TERRIBLE CUSTOMER SERVICE.
So I went here with my father to get my brakes fixed and the owner seemed kind and helpful. My brakes seemed fixed but after a week or two the same problem occurred and the brakes were not fixed.
I brought my car in to ask him to just take a look at it. His wife made me wait about five minutes as she talked to her friend on the phone. Then he came in and when I asked him about it he laughed and said I am a kid and do not know what I am talking about. He then started lecturing me how I do not know anything because I am so young and foolish. He said he would not fix it and maybe I should bring my dad back because only adults know what to do.
He then gave me back my keys and told me to go home.
To make matters worse, as I was walking out, he went outside as well and started to make fun of me with other customers sitting outside his shop as I got in my car… what kind of person even does that?
So in short, I have never met a place with such terrible customer service. I was ripped off and this guy deserves no stars. I would much rather go pay a little bit more somewhere else then to be lectured and laughed at. He assumed because I looked young, he could treat me like a high schooler or something.
I will definitely never go here again.
UPDATE: My mother tried to go to his store to solve the problem and he was rude with her as well. He told her to leave the store because she doesn’t know anything and that I was the one who refused to have my car looked at… REALLY? Why would I refuse to have my car looked at?
She tried to get his business card to file a complaint and he refused to let her have one by pushing it away from her and kicked her out of the store and even threatened to call the cops.
IN SHORT: Yes, I thought Harry was a kind guy when I had my car fixed.
BUT if you ever have one slight problem with your car, you will see his true side. He’s a cheap rude man and he deserves to have his business closed.
He will rip you off in any possible way and everyone should try to stay away from this sorry excuse of a place.

I’ve been to a lot of smog check places and this is the only place ill go to from now on! The owner is efficient and polite. Try to go on an weekday so you won’t have to wait too long! If you have a modified car I highly recommend this place.

I serviced two of my Acuras here all the time. The owner is honest and good to deal with, but the wife looks piss off all the time. Not a customer service person!
Lately, they are too good for my small jobs. I have been turned away on multiple occasions because they are too busy! Haven’t been back!

We have had all our cars serviced by Harry’s mechanics and have never had an issue. His quotes are fair, and beats dealer quotes every time. Our neighborhood mechanic for life.

I always come here for my smog checks, oil changes, and regular tuneups. Good prices. Harry noticed that my radiator cap was cracked and replaced it for free! I guess it helps to be a regular ;) Very nice friendly service

I earnestly recommend Auto Star to all my friends and family. Great, reliable service at reasonable prices. My family’s been going to him for the past decade now. I wouldn’t go anywhere else. Harry is quick to diagnose car problems and he’s a decent and honest fellow. Forget the trolls below.

Harry is great mechanic with 15 years of experience within the industry. Their prices are reasonable plus they answer all your questions. Auto star really sets the bar when it comes to an honest mechanic shop. Quality and service are exactly what they offer to their clients.

If your car have any problems i would definitely recommend you to go to auto star. There service was really professional and there work is really reliable. The owner Harry may have a dull voice but he is honest and goes straight to the point and is not the type to rip people off.

I have gone to Harry since 2004 – 2005 and I have never had a problem with him. His quotes seem just right and he always does more than I expect. And what I mean by that is he either does just a bit more with no extra charge, and/​or he gives me his honest opinion and let’s me know about other potential issues.
For example, I went to him about a major tuneup. Price was right. When I came back to my car, he also cleaned my engine! Great job!
My only criticism is that he is hard to understand sometimes. He does his best with speaking English. But really, that isn’t an issue. He does great work and that’s all that matters.

customers beware, do your research on this place. It was registered under a different name (honda star) that had its business license REVOKED due to bad business, this was not due to a copyright law from honda as previous stated by another Unilocaler.
same workers, same owners, same old antics as before!
wait until something goes wrong to your car after they service it then you will realize how evil these people really are.
i went to this place to have some service done to my car. harry jacked my car up and placed the jack at the wrong place. the jack slipped out and my car collapsed on it resulting in the front end of my car hitting the floor. my front bumper took most of the impact, misaligning it and completely tearing the front spoiler off (see Unilocal pic). harry was apologetic at first telling me he had a bodyshop that would take care of the damage. still humble about the situation i asked harry to just give me his insurance information because i had a shop i prefered to take it to. this is when it just turned out weird! harry then claimed he didn’t damage my car! he said it was like that all along! then his wife, son, and coworker came out and just fueled his daranged manor. how unprofessional of this guy to do such a thing. turns out all the neighboring shops had complaints about him because of the way he treated other customers.
i had to phone the sheriff and file a claim in court to make this wrong a right. save yourself the hassle and just avoid this place.
do your research and you will find out this place was opened under the name of honda star by harry. the business license was revoked due to several claims of unethical business conduct. it was then re-​opened as auto star under a different name, harry’s wife.

I’ve heard some good things about this place, and my family comes here all the time.
The reason I give it a three star rating is because of my personal experience when I took my car to get an oil change.
I prefer to do my own oil changes, but the price of a regular oil change here is amazing! …but now I see why: have you ever looked at what kind of oil they put into your car? The oil they use isn’t by a brand that is normally sold in America, in fact I don’t believe they even have english letters on the 5 quart jug at all. Some kind of imported engine oil that i’m guessing is cheaper to buy. I’m not saying the oil is inferrior, I’m just saying I’ve never heard of/​seen it before.
Also, the guy who was changing my oil was not Harry. Harry was nice and seemed very knowledgable. The tech they had doing my oil change was not the smartest guy in the world. I am very OCD about my tire pressure. I always keep it 37 in the front/​35 in the rear. The guy doing my oil change pulled out an air compressor while waiting for my oil to drain (I guess he wanted to impress me since I was watching him), then he began filling my tires with air. If he looked at me, he would have seen eyes widen in shock. The guy didn’t even check my tire pressure but he fills the tires with an additional 20psi anyway. I figured I better not cuss a guy out when he’s working on my car.
When the oil change was done, I checked the psi on my tires. None of them were even, and tires were overinflated. I believe i had my psi in the high 50s on the driver side and in the high 40s on the passenger side of the vehicle. I also discovered I was missing my windshield wiper fluid cap when I popped the hood.
I’ve heard that the guy who worked on my car doesn’t work there anymore, but if you see a dark and thick lipped round asian man working on the cars at Honda Star… run.
I would like to try getting an oil change here again if Harry does it for me, but I would reccommend you either bring your own oil or get the synthetic.

This place was okay. Harry seemed nice. but then again, all I went in for was a simple oil change.

My family’s been going to Auto Star ever since it opened doors as Honda Star, the name of the auto shop until Honda made a copyright complaint about it. The owner’s real swell and as honest as they get. Sometimes auto shops like to rip customers off or overcharge them for services, you know, sneaky things like that. But not Harry. His prices are decent too.

When you’re car’s in trouble and have no mechanic to trust, Auto Star (formally called Honda Star) is the place to go. I’ve been going back to Harry, the guy who owns the place for over 4 years when I was situated in Diamond Bar. He has reasonable prices for oil change + filter for $ 20 amongst other things. This is not a bad price during this economy and I believe he uses the high end stuff. He’s really passing on the savings to his loyal customers.
Harry carries Honda & Acura OEM parts since the business was called Honda Star before. He offers very competitive prices for labor and material cost depending on what needs to be fixed. Last week, my Acura RSX was rattling and I took it in. He was very honest about what needs to be repaired for a good price. I had to replace my two rear brakes for $ 95 including labor which isn’t that bad for Honda original parts.
It’s too bad that his shop is all the way in Walnut when I’m currently residing in Pasadena. But for any major work that needs to be done for a good price, the 25 mile drive is definitely worth it. I don’t think he does European cars but it’s worthy to call ahead.