My daughter is really thriving in this gym! I can’t say enough about how supportive and knowledgable the coaching staff is. The families and the young ladies on the competitive teams have an amazing bond and are extremely supportive of one another. My daughter joined a team that had been competing together for quite a while and the girls and the families welcomed us right from the first day. Looking at the review from the woman below — I would say that they don’t answer the phone all the time because they’re involved with the children. Additionally, they do return emails very quickly so I have not had an issue with the phones there.