Cronin’s Landing Apartments

It’s like living in a dorm. Walls are paper thin and so are Windows. You’ll hear people shouting in the streets, halls and parking lots all night long. Be careful if you’re a normal person with a job. Water bill is exceptionally high and the concierge is worthless and clueless.

I just moved to Boston and have been living at Cronin’s Landing for less than a week as part of a corporate rental. And I definitely recommend against choosing this place.
Initially I was really excited to get my temporary accommodation here because I was planning to rent an apartment with them. On paper the complex is perfect — great location, good restaurants and apartments with a river view. But the management is terrible! Thank God I’ve found out how awful this place is without signing a lease.
The issue is that I have never seen people less willing to help residents. Their standard reply to everything is «Sorry cant help» — maybe they should use it as their tagline on their website.
The 1^st day I arrived I was given a reserved parking spot in the garage. For the past 3 days someone is consistently occupying my spot. And every time I complain, the people manning the front desk say they can’t do anything and I should find parking in their visitor spots. What’s the point then of assigning spots? Apparently it’s too much trouble to look up the resident (and I provided the license plate details as well), and issue a warning.
I’ve seen the same attitude when I asked for help with using their printer to scan a page — «Sorry can’t help». The woman didn’t even try to help!
Another issue with my apartment is that the windows do not shut properly — there’s a continuos draught of cold air. I do’t know if this problem is specific to my apartment. However after seeing the attitude of the people running this place, I wouldn’t risk leasing here because I have no doubt that they will NOT take care of any problems.
For the price they are charging you can do so much better! This is simply an over-​priced and over-​rated complex.

I hate this place. If you can find another place to live DO NOT LIVE HERE!!! The rent is extremely over rated. The apartments are not as nice as they look. The carpet is very easy to get dirty so they charge you a good amount of fees when you move out. One of the most important thing is that the leasing office people are TERRIBLE! They are very unprofessional, rude and do not seem to understand people’s words. They are very bad at time management, if you wanna get your information please give them a month to prepare. The leasing office people def seem like very nice people but, when you really need them to get something done for you, do not raise your hope. The thing I heard them say the most is «I don’t know» and «you need to give me time». I highly recommend you to live SOMEWHERE ELSE.

After living at CL for one year moving to a new condo less than a half mile from here. From the very first day the people that represent the property have truly been 5 Star. The few times we needed some maintenance or had a question about. An appliance the response wasn’t same day, it was within a few hours. We were fortunate to have a small walkout balcony with a great river view. We used it every time the weather allowed. Once inside the apartment was pretty quiet (with the exception of a barking dog nearby. The blend of tenants we found to be across the board. Many elderly residents that seemed to form a nice little group often solving the political troubles of the world around coffee in the lobby. There are a fair amount of young families and a large number of foreign college and grad students. Most of the students are very wealthy based on the many top of the line cars in the garage below the building. We will definitely miss the beauty of underground parking, the balcony and the fantastic location of this place. My compliments to Bill Jackson Lisa. Jasmine Janet and Gilbert for being stellar in their service. As I write this i am sitting on said balcony enjoying a gorgeous sunny day. As promised, we will stop by from time to time for come coffee.

Firstly, I would like to preface this with the fact that I do not reside at this property. I, in fact, was trying to discuss with a leasing agent the possibility of living here, but I have called twice and TWICE the people were flippant, rude, and didn’t seem to understand how to properly handle a potential resident. When I called the first time, I was seeking an appointment to speak with an agent and view units. The young lady informed me that she could not make appointments and offered nothing else. I find that interesting as all of the other properties I had called gladly booked a time for me. She did not offer any leasing contact information or information about my needs. She seemed rather annoyed that I called. The second time I called was today. The young man answered and informed me that he was the front desk. I began to explain that I was relocating cross country and was seeking information regarding availability of units that would fit my price point and living needs. He CUTS me off to let me know he is merely the front desk and could not answer leasing information, He continues to inform me that all leasing agents are busy. He did not offer to take my information, take a message, or route me to an agent’s voicemail so I could leave a message. I simply explained I would call back, and he seemed perfectly fine with that.
I know Archstone has sold all of its properties to other management companies, so I understand that there is a transition period in which there will be hiccups, but this particular location is part of Equity Residential, which is the same management company who runs my current residency, and their lack of customer care or service is appalling. This property is not closed since I did speak with them today, but they might as well be because I can’t imagine many people wanting to work with such a rude and unmotivated staff.

If you enjoy overpriced rent, secondhand marijuana smoke, thumping bass at 3am, and sidewalks lined with dog feces, you’ve found your dream home!

the apt itself is realli good… cozy but a lil loud at times with people walking by … after a night out…
also the guy that suppose to be there at night never ever there… i try to go see him many times. but never there… he should work not like lazy and disappear all the time…

I love living at Cronin’s Landing! While not a bargain, my apartment is spacious and my floor plan is well thought out. The building offers everything you need, and nothing you don’t. The staff in the leasing office is friendly and together with the service team, quickly takes care of service requests or concerns.
Living here makes my life easier. The concierge service signs for my packages and assists 24 hours a day. I also love the covered parking, which means no scraping ice of my car in the winter! And although I don’t face the Charles River, I love sitting on my terrace, looking out at Moody Street, and seeing Boston in the distance. Its a taste of city living and it conveniences, right in Waltham.