Mint Cleaners & Tailors

I’ve had good experiences here, and have been a customer for quite some time. I also appreciate that they let me bring my own hangers, saving me time when I put away the clothes at home. I wish the parking was a little easier, but it’s not a deal breaker. The prices seem fair for the area. Any alterations I’ve needed have been done well, and the owner is a lovely woman who has always been friendly!

Helpful and friendly, had a zipper on a jacket that needed replaced — they were up front and told me replacing the entire zipper would be $ 60-​$ 80, so they recommended just replacing the slider piece and seeing if that worked — only $ 15, and they were right.

I just stopped in here to ask if they had a sewing kit, since I did a dumb thing and a button popped off my brand new jacket. The woman behind the counter asked to see my jacket, and immediately just sewed the button back on, free of charge. I even tried to give her $ 5 as a thank you /​tip and she refused. A class act through and through!

No​.No​.No…
The cleaners burnt my husband’s Hugo Boss jacket. I walked in, said the usual hellos and put the jacket on the table, waited for the owner to pull up my information. I showed him the jacket (with their hanger and cover on, the bill with date of service (2 days ago) in my hand– and told him the back of the jacket has a burn mark .The first response was no​.no​.no​.it was not done here. I showed him the bill…“no, no, no” was the response. not very helpful, 30 minutes later — he still goes by the burn didn’t come from here. So there goes a $ 400 jacket, with no help, agony and disappointment in me as a customer. No empathy from the owner, except for a unapologetic «no» to everything I said in the last 30 minutes. I left the place with a headache and never to return. Think twice before you give your expensive stuff here, yes this place is cheap and turn around is fast, quality suffers and so is accountability ! I should’ve looked at all the reviews after 2013 — all 1 star !

Today, I was insulted at this dry cleaners and did not even receive an apology. I came in for hemming and also wanted to get prices for alterations on an evening gown and pressing of dress shirts.
For the press she had previously told me on the phone, that if I brought over 35 pieces per week I could get a 10% discount. I was trying to explain to her that I needed a discount in order to encourage me to bring in such an amount but before I could even finish what I was saying she started getting really rude. She wasn’t even acknowledging the 10% that they already give people for finding them on facebook, let alone putting in any sort of effort to win over a customer that was going to bring her in big bucks every week! So I completely dropped it and figure I would take my business somewhere else.
As for hemming, I’ve hemmed several pants here before and was surprised to find that the woman behind the counter was requesting $ 14 on a jumpsuit pant hem and $ 16 on jeans rather than the $ 12 that I usually pay. I proceeded to explain that I came here before and she insisted that it wasn’t for jeans even though it was. All I wanted was an explanation, and that is my right as a customer. She then arrogantly said «You should just take it somewhere else, but not here. You are comparing it to your country!»
From my shock all I could do was tell her that I am comparing it to YOUR own prices based on what YOU told me before and that she has no right talking to me in this manner. I told her she could be straightforward and explain, or even just say she can’t do it but DO NOT insult me. I took my stuff and proceeded to stomp outside the story and I received absolutely no apology at least.
This is coming from the lady who has an accent I can barely understand, and I being a person who lived in Chicago my whole life with no accent who she could probably only identify as being «foreign looking» solely based on my appearance. This, is DISCRIMINATION AND RACISM AND PREJUDICE. Coming from another minority! How would you like it if I told you that compared to YOUR Asian country you should be grateful! Don’t you dare cross that line!!! You have no business ethic, you have an attitude, and you do not deserve business because you are rude and disrespectful. You are also stupid because you just lost a customer due to your smart mouth. I will be filing a complaint with consumer reports.

I had a very disappointing experience with Mint Cleaners. Will never go back !

Not sure about these other reviews. I have used the services on a weekly basis for several years. Friendly service and always on time. Never once had an issue

I brought my nice white comforter here and when I got it back it had a little spot of some sort of black stuff and a couple large yellow stains… haven’t brought it back in yet to complain but based on previous reviews I’m not optimistic they’ll be helpful… definitely not going here again.

Great customer service and place! Although its on the main st in Waltham, you can always pull up in front of the store to drop off/​pick up. If not, there is parking in the back.
We get our stuff drycleaned here on a regular basis. The husband and wife team are so nice and will accommodate you if you need something turnaround quicker. I’ve also used them to tailor some sweaters and they did a great job. Prices seem reasonable as well.

Great place… very competent tailor and great service. I have used this place a few times for tailoring needs. She is great.

I was skeptical at first, only because I always am leaving delicate clothes in the hands of strangers, especially when I pick a dry cleaners based on their reasonable prices. But they did a great job! I’m going to a wedding soon and have a very nice dress that had accumulated stains over the years sitting in my mother’s closet. They got them all out! Fantastic job and at a reasonable price (including my 10% off because I’m a Brandeis student). I think the prices could be a tad cheaper, though.

i have been to cheap dry cleaners. i have been to expensive dry cleaners. i like my dry cleaning fast and well-​done and not smelling like grease, and affordable, especially when i’m doing a couple suits a week for a little while. mint does the trick! run by an asian couple, the prices are right, and delivery is as promised (~2 day turnover — didn’t ask for faster, but who knows). the details? sport jacket for $ 6.35, dress shirt for $ 5.25, pants for $ 5.25, $ 1 to sew back a button. niice.
professionally done and clean and efficient and cheap, and friendly service. what more to ask?
p. s. the hours are on my receipt, so i’ll include them here, since they’re not otherwise on the Unilocal site.
M-​F: 7 – 7
SAT: 8 – 5
SUN: CLOSED

God knows why, but my really nice Free People dress did not come made with a hook and eye clasp. With that said, the zipper kept sliding down and I needed to get that fixed asap before my banquet. After going through Unilocal and calling a billion tailor places in the area to see if they provide this service, I decided to try out Mint. I went there and they did it right on the spot though I had to wait about 15 minutes or so. But the two ladies working there that day were really friendly and the person who was sewing the hook and eye clasp had a whole conversation with me. The quality is great because apparently, she was using the strongest thread (it wasn’t really a thread. I just forgot the name of it). Definitely will go there again if I need alterations or anything.

Although I’ve been here once, I know that this will be my go-​to dry cleaner in Waltham. The woman working behind the counter was very nice and the store is very well kept. Even though there are many dry cleaners in Waltham, what I especially like about this location is that there are deals and promotions. For example, by finding them on Facebook and Twitter or being a Brandeis student, you can get 10% off.
I tried another location (Royalty Cleaners) and encountered about the same level of customer service at both locations. But with the discount, my dry cleaning that I got done at Mint was noticeably less expensive.

Great customer service — super friendly, very convenient, and reasonably priced. I picked Mint Cleaners based on my fellow Unilocalers’ reviews and I was not let down. I had my suit jacket cleaned and the buttons fixed on it, and I also had a pair of pants hemmed. I’m happy with how everything came out and how quick the turnaround was.
Thumbs up.

Cheapest dry cleaner I’ve been too! Got 3 dress shirts dry cleaned for just over $ 4! Service was excellent and my shirts look new.

They’re out of my way, but they have great customer service and reasonable prices. I’ve only had my clothes dry cleaned (I haven’t used their tailoring service). They have great turnaround time. They also have specials on Twitter and Facebook.
I tried two other cleaners, and they wanted to nickle and dime me for every little thing. Mint Cleaners doesn’t do that, so I’m a fan.

This place is exactly on my drive between work and my apartment, which was my only real requirement for picking a dry cleaner/​tailor.
However, I had them replace a zipper /​torn seam on a verrryyy tight dress that had pretty much no extra room for my body if sewn wrong. They were very accomodating with times for me to come try it on before the seamstress finished the repair, and it looks fabulous now.
The man who I believe is the owner is very friendly and overall I found them very pleasant! Thanks, Mint.

Great job and quick turn around with a suit alteration. A little on the pricey side (–1 star); hem on the pants, shortening sleeves, and taking in jacket was $ 82… ouch. Friendly service, though, and an overall quality job. Would go back for sure!

This place is awesome! I wore my sparkly new Alice + Olivia dress on New Year’s Eve and had multiple drinks spilled on me throughout the course of the evening. The next day, I was horrified to see about 30 small stains all over my new party dress. Mint Dry cleaners got it to look like new again :)
They also do a great job on alterations. I get all of my pants shortened here (why do they make jeans SO long these days?) and they always end up the perfect length. New management is super friendly and prices are VERY reasonable.