Ophthalmic Consultants of Boston

Waited over two hours for a check up. Rude staff and lame service! Was seen by Dr. Henderson for less than two minutes. Will never go back, WARNING you will spend the entire day waiting to be seen.

This office is infuriating. I received a notification to make an annual appointment. When I showed up I did but before I saw the doctor I asked what my copay etc would be because my payment the year before was very expensive. I s/​w the receptionist who told me $$ 15 copay.
After my appointment, I ended up owing an additional $ 50 for a «contact evaluation» even though my prescription stayed the same and NO changes were made! This week I got a bill that says I owe an additional $ 135 because my insurance only allows me 1 visit every 2 years (which is why I asked before my appointment in the first place!) but they still had me keep the appointment. When I spoke with their billing office, she told me I should really know my benefits better… so now I just paid a total of $ 200 TO HAVE THEM TELL ME THAT MY EYES ARE FINE AND I DON’T NEED NEW CONTACTS!!! I will not go back here.

Been going to OCB for years. Wouldn’t trust my eye care to anyone else.

2÷24÷2014 update. Just returned from an appointment with Dr Shah, retina specialist. Again the office and staff are the most organized, nicest, helpful and efficient. A tech brought me back right away for tests, then another test in a different room, then Dr Shah came out to get me. He did his thing and explained everything to me, told me what to do next, and recorded a letter to my other doctors so I could hear him and interject my comments or questions. In and out in 35 minutes with a plan of attack. And they have a free parking garage. The Best!

If you enjoy sitting in a waiting room, this is the place for you. My Mum had cateract surgery here, she got an infection and went blind. That meant I was there time and time again with her, week after week. I can honestly say the doctors were never on time. We would have to wait anywhere from 30 to 80 minutes. Talk about overbooking! That’s not including the long waiting times between each test. Each in a different room with a different tech. For a regular visit plan on being here between 2 – 3 hours.
My time is as important as anyone else’s. It’s not rocket science, if you had realistic time management with appointments it would help. Or is this about making $$$$$ I understand that emergency situations can play into this, but every time I’m there?

The staff working for this company are absolutely awesome. They are so warm and helpful. They make you feel very comfortable and will answer all of your questions with no attitude even if you ask a thousand!
As with any medical office appointments tend to not run on time (except first thing in the am)… but you should know to expect that!
The parking garage is free and it beats driving into Boston — paying tolls and paying for parking any day.

A basic appointment, nothing wrong, takes well over two hours! Don’t go here unless you enjoy waiting around and wasting your valuable time.

It’s been around 12 years since I’ve had an eye exam but when recently I found myself straining to read a map I contacted Ophthalmic Consultants, the same practice where my parents have gone for the past few years. From the time I first contacted them the experience was good. The receptionist, Rachelle, checked me in when I first called and when I arrived for my appointment and, even in a very busy office on a stormy day she moved quickly and handled my dumb questions courteously. The technician, Laurie, who saw me first and handled my preliminary tests, couldn’t have been nicer or more professional — at the same time, and that’s a rare feat. If she had the inclination to do so I’d think she’d do well studying to be an eye doctor. Very impressive all around.
The best part of the visit, though, was the consultation with Dr. Jennifer Casey, who listened to my specific concerns about the deterioration in my vision, ran a couple of extra tests and the explained why I was (or was not) seeing certain things in part of my field of vision the way I once did. Overall, she said my sight was sitll pretty good and that I didn’t have major eye problems, just a few age-​related issues. In contrast to my feelings of dread thoughts of major work in the near future I left feeling a lot better.
My next appointment isn’t for another year. In the meantime… if you’ve got some specific vision concerns you should strongly consider contacting Ophthalmic Consultants. Recommended.