Bill Quinn & Sons

While Pat Quinn may not be the fastest plumber to arrive at your home, and reaching him by phone is a challenge, he is a true professional and went above and beyond to repair the plumbing problems in both our kitchen and bathroom. He diagnosed and repaired the dishwasher leak that was damaging the apt. below us; redid the pipes under the kitchen sink; and installed new hardware. In the bathroom, he did an overhaul of the toilet that would no longer flush. This is a true gentleman. He even installed the new toilet seat that was sitting in its package in the bathroom… we didn’t ask him and he took care of it anyway. Pat is personable, respectful of his clients’ homes and can be relied upon to get the job done right the first time.

I called to have a leak repaired. I was asked if someone would be home all day in case they could fit me in that day, if not they would call me next morning with a time they would come that day. I said someone would be home and someone was but unfortunately when they called no one was able to get to the phone at that moment. I called back a little later and left a message. No call back. No call the next morning. I called in the morning and the secretary said she was surprised no one called me. She said she would speak to them and someone would get back to me. No one called all day. I called again and left a message. They just called this morning but I found another plumber. It’s unfortunate that there was not better communication from this company. I try to use businesses in the area. This time it didn’t work.

Dependable plumber with courteous service. Actually makes suggestions that save you money. The type of plumber you might see on «This Old House». Will definitely use again should I need a plumber in the future.