Auto Palace Inc

i truly have to say Kasandra is the best! After the first time my father and i went to test drive the gs350 it was almost as if Nick didnt want ot sale the car… dry, no salsemanship or just didnt care. So we took our biz elsewhere. However Kasandra impressed me with not only her beauty but her professionalism and kindness. So i talk to her to explain why we were not interested in buying the car. Nick (lack of professionalism). She apologized and ask me to come in for a second chance. So I did… She cut $ 1200 off the sales price because of the issue i had the first time i came in with Nick. Thanks Kasandra your the best!
I must add Nick was very professsional the second time i came thu!
THANKS AUTO PALACE SHOW… KASANDRA!!!

This place is unbelievably amazing. The amount of beautiful cars they have is beyond me. I purchased a 2015 Range Rover sport from them. The car is great and the price was even better. Every other place I went to wanted 5 grand more. Norris took care of the whole process and I didn’t have to worry about a thing. Now I know where I am going to be buying all my cars from. Great place and great people. Also the show room is a must see. You would of never thought a place like this existed.

A pleasure of doing business with auto palace and Nick and his crew which i found all of them very helpful and always there to assist you. I found the car thrue car gure and i fall in love with it but when i show it in person was a lot better. Drove the car with no problems to new york almost 650 miles with pleasure and no problems. Car is A1 and Nick is on the money. All cars looked like they where hand picked and in excellent condition. Go for it you will very pleased… thanks Nick

I have never purchased a vehicle (seven prior vehicles’) other than going through a Mercedes dealership nationally. If you are like me than you only go through the certified manufacture dealerships of the vehicle that you are buying if you aren’t able to test drive/​preview the vehicle out of state. You have to trust that the vehicle will show up as expected! Please read my story if you are on fence like I was by going through Auto Palace other than a Mercedes dealership when buying a Benz.
I’m a normal hardworking guy in Minnesota, so I can’t afford to receive a lemon from a dealership multiple states away. Recently, I was looking for a CLS550. I found a car that was the perfect fit for me, great price, right color, low miles, custom wheels, clean Carfax etc. However, it was not a Mercedes dealership, which is not an option for me. I kept looking, but couldn’t find anything close to the car that was at Auto Palace.
I finally called Auto Palace to inquire about the vehicle and spoke to Nick about the car. He held firm on the price, which I respected because it was priced very competitively anyway ($ 52,000). I asked all the usual questions and we even did a FaceTime via iPhone, so I could really see the vehicle a little better. Remember, I’m in Minnesota and couldn’t see it in person.
My next step was to research the dealership. I did see a lot of good reviews and didn’t find anything like scams or negative BBB complaints. I spoke to Nick a few more times and ultimately agreed to purchase the car. Nick setup the transport of my vehicle and was always there anytime I called or sent him an email.
The vehicle arrived three days ago and was truly everything he told me it would be. I cannot underscore this point enough to you. If you are on the fence, get off it. One critical point that helped me feel more comfortable is this; if a dealership sells Bentley’s, Ferrari’s, and other exotic cars, then they have to deal with people that expect perfection when a car arrives.
I’m taking the time to write and cross post this review on social media because I want people that were like me to know this is the real deal. There is ZERO doubt that I will use anyone other than Auto Palace and Nick when buying cars. Nick, thank you! I’m taking the time to enter this anywhere that will allow me add this post. Your customer service and follow-​through is superior. If I make it to Michigan I’m taking you to lunch!

This is our third car from Auto Palace, and as usual, the transaction went smooth. Nick had each car thoroughly checked out and replaced any defective parts before we signed on the dotted line. Nick is as no pressure salesman and knowledgeable about his cars. I really am enjoying my 2012 Mercedes E-​350.
We’ll be back in the spring to look for a convertible.

Highly recommended. I buy a lot of cars and this was by far the best experience. This business impresses with its professionalism; excellent communications, transparency, a no pressure approach and a very fair deal. Nick got me a fantastic rate as well.
Very happy owner of a 2011 AM Vantage.

Let me start by saying «Thank you Nick» for the ultimate car buying experience! I have purchased many vehicles throughout my lifetime, and have not yet seen the professionalism and honesty that he has provided me. Nick made my purchase seamless and enjoyable without the typical sales pressure that I have encountered in the past. Auto Palace’s motto of «Building Relationships for Life» is a true statement. I am extremely happy with my purchase and will refer anyone who is looking for a quality luxury vehicle to Nick.

This place is horrible. Nick (who I think is the owner) is a scumbag! He took complete advantage of the fact that I was unfamiliar with car sales and had hardly any credit. I went in to trade in my car to apply it as a down payment to an SUV. After signing the paperwork, which Nick was purposefully rushing me, I noticed that not only did he not apply any down payment on my SUV, but he also changed the sales price to 5 THOUSAND more than what was agreed upon! Yes, I should have looked at the details better (when I saw the new number, he told me that’s how much I’ll be paying throughout the lifetime of my loan, NOT the sales price). I blame half of this on myself for being young and not sure of the process, but I also blame Nick for scamming me and taking full advantage of that. When I brought this up to him afterwards, he said «what’s done is done». Even if you know exactly what you’re doing, do NOT go to this dealership as they are extremely unethical and will try to take advantage of you whether obvious or not!