I do not know a lot about computers and I brought my computer in to Crazy Computers and right away he was 100% honest with me and my brother about what needed to happen with my computer and his computer. I needed a hard drive replaced because mine was failing, and he completed the diagnosis fast and was extremely good at communicating with me what the next options were in terms of fixing the problem. He had the lowest price around and also replaced it with a bigger hard drive for a ridiculously awesome price. I absolutely recommend Crazy Computers, and even though I live in Maine during the school year I will only bring my computer to them! Kudos to them!