Dave’s Marketplace

May and Joann are top notch supervisors may even escorted my elderly mother around the store very close to my house

Rude cashiers. Just stood there staring at me while I put groceries on the line. I stood there staring at her, waiting for her to actually do her job, for what seemed like forever. Finally she speaks. «Yes?» She says. I reply «Uh, are you going to just stand there, or maybe you could check me out?» «No» she says, «my lane isn’t open.» I shake my head. You have got to be kidding me. I put my items back in the cart. Somebody asks me as I back out of the line «Is she open?» I said loudly «apparently she isn’t working today». I don’t think I will be coming back.

The only reason why I go to this grocery store is when they run some REALLY good bargains on their weekly ad in the Sunday newspaper. I don’t know what it is but the overall feel of the store just does not appeal to me. It IS smaller than Meijer but I really don’t mind shopping in smaller stores, as a matter of fact, I PREFER it based on some wonderful experiences I’ve had shopping in a pop and mom store before. I am all for small, local business and I even go out of my way to support them. IT is not the cleanliness of the store either. Though it is not immaculate, this store is not necessarily unkempt either. Service is a hit or miss. There are some employees that just go all out to help but there are some who the concept of «customer is our number 1 priority» seem to to elude them.
I think it is the fact that, in the several instances where I went and shop here, some items in their ad is a hit or miss too. For example, I went here the other day because their Betty Crocker instant potatoes (all varieties) are on sale. Since Thanksgiving was approaching, I was specifically looking for the mashed potatoes. All they have on their shelves were the AuGratin ones. When the young man who helped me went out of his way to bring the manager in, the manager just looked at the shelves for a short period of time and told us what we’ve known all along that the items I was looking for were NOT on the shelves! He did not even made eye contact with me nor offered to have someone check «in the back» if they have some more. OR SOMETHING!!! His employees cared more on customer service than he did! Smh.
Will I be back? More than likely. But I know I wouldn’t be calling on the manager again! :(