Nails Pro

I have been coming to see Hahn for a few years now. She is so talented at free hand drawing on my nails! From Palm trees to 10 individual spiders on each finger for Halloween! Best nail tech ever! Make an appointment if you can! Sometimes walk ins are backed up but if you have an appointment you don’t have to wait at all!

This place has awful customer service. I went in on Friday to get my nails done for my bridal shower on Saturday. By Saturday evening, the entire gel manicure had peeled off! This is supposed to last 2 weeks, but it lasted a mere 24 hours. I saved the nail paint that fell off and went back in today to see if they would refund me. I live out of town and did not want to waste my time getting them redone when they will likely fall off again. I also am on my way out of town, so I don’t have time to redo them, even if I wanted to. They refused to give me money back. They are sticking with «no refunds» and saying that I should have read that at the bottom of the sign in sheet. I understand a no refund policy, but if the business is in the wrong, does a crappy job and then doesn’t take responsibility for this, that’s just bad. After MUCH hesitation they gave me a gift certificate, which since I don’t live here, I will never use. They made sure to let me know they will make my nail artist pay them back for the certificate since she did a poor job. Excuse me? So you can’t give me my money back bc she already took the money, but you can make her give you it back bc you gave me a certificate? No, doesn’t make sense.
Ah, long story short… Avoid this place like the plague. There are plenty of other nail salons in the area who would be happy to do your nails, I’m sure.

Hmmm– not sure why they are calling themselves Pros here after my recent experience. My friend was in dire need of a manicure and I’m always up for a mani/​pedi so we drove around looking for a nail salon on Saturday evening. Since it was 5:00 everything was closed besides Nail Pro. I decided to get a pedicure while my friend got a french manicure. My experience here definitely made me appreciate the nail salons in Chicago… the woman did an OK job on my toes, but she took forever. I don’t mind getting sitting there and getting pampered while getting a pedicure, but this pedicure took almost an hour. My friend’s french manicure didn’t come out well either and she spent the rest of the weekend looking for a drug store so she could fix it. The prices were pretty steep as well– it was $ 30 for a french manicure and $ 30 for a pedicure. We expected to pay half of that since we were in small town Ohio! I also wasn’t very impressed with the owners. A couple own the store together and they bickered the entire hour we were there, which I found to be extremely unprofessional. I’m not sure where the good nail salons are in this area, but I wouldn’t recommend Nails Pro to anyone.