New Glamour Day Spa

Second time here. Absolutely love it! Sulin did my massage, and she was great. I enjoyed it and it was relaxing. She didn’t push me to buy or upgrade to anything. It was quite, peaceful and relaxing.

Woman that worked on me told me after the massage that they only get paid in tips. This is concerning, due to the possible legalities or licensed massage therapist. Still tip after paying for a Groupon. Despite using the Groupon tax wasn’t included as well so another additional payment was made.

The worst massage ever, the lady kept pushing for deep tissue massage cuz it was 20 $ more honestly there was no difference, the whole time she was trying to sell us upgrades and the facial was ok I would definitely not recommend this place!

WORST FACIAL EVER! I came here through a groupon which included a massage and a facial. The massage started off good but the lady told me I had knots and that should purchase the deep tissue for an extra 20 $ which I gave into. The massage was okay but quite painful. After that, she did the facial, she barely steamed my face for a minute and started picking at it right away I was in so much pain she had to stop multiple times, then she tried to sell me a cooling mask for another 50 $ which I declined and she then told me if I don’t get it my face would be swollen. But I still declined, she also told me she wouldn’t have time to give me a facial massage which I didn’t quite understand. I left there in so much pain and my face is worse now it’s been almost a week and my face still hasn’t healed I really think she permanently scarred my face. Such a bad experience. I have gotten so many facials in the past and never had this problem. In conclusion don’t go here.

I had lash extensions from Glamour Day Spa and wanted them removed. The process was painful and rough and at the end, my natural lashes are nearly gone. I am extremely upset and do not recommend this procedure

This place is ok to go to if you get lash extensions. Otherwise.: stay away. I have very sensitive skin and got a UV facial. The woman that did the extractions wouldn’t listen to me when I said I was in pain. I had to push her away numerous times after asking her to stop just so I could take some breaths. The result from the facial was good however they were very unprofessional. They all give you numerous discount packages for future visits and don’t take no for an answer. The manager tried to get me to pay $ 500 and asked for payment and I had to confirm and ask numerous times for the amount of just the visit. I do not trust this place. It is also not a nice facility… It needs to be updated. I am giving 2 stars because the products that they use seem to be good. It is not a relaxing or welcoming environment… Unless you enjoy being harassed.

I used a Groupon, well worth it. Very good Swedish Massage by Jennifer.

Definitely well worth the Groupon! My husband and I bought a groupon for them to celebrate our 1 year wedding anniversary. We hesitantly booked since it’s far from our house and we’ve only gone to a few spas for massages.
Needless to say, this spa was beyond our expectations. The Groupon included a full body massage and a facial (not the typical face mask kinda facial).
First impressions: very nice location in Warren, NJ. There are a few restaurants that’s definitely worth going back and trying out. Anyways, the store location is fairly small. When you walk in, it’s a small seating area big enough for two couches and their register. Down the hall are about 5 rooms that are big enough to fit two massage beds in each. The bathroom is at the end of the hall and there’s the laundry machines in the back as well. Atmosphere was very inviting. My husband and I were greeted upon arrival and were asked if we needed to use the bathroom. Once settled, we were led to a room close to the seating area where we were instructed to remove our clothing.
Staff: Jenny and Jessica were our masseuses and they were extremely friendly and pleasant. They both introduced themselves and asked for our names in return. We were also instructed to tell them how hard we wanted our pressure to be or if the pressure was too hard. The massage lasted about an hour and a half and half an hour for the facial.
Experience: the message was your very basic massage. The best part of my massage was the head massage. Jenny worked great with her hands and applied just the right amount of pressure to loosen any knots I had. Never having had a facial, I was skeptical when they used a needle for any black and white heads on your face. The facial consisted of your typical exfoliate. After exfoliation, a steam machine was put to the side of my face to open up my pores for easy removal of my black/​white heads. Side note to those getting a facial for the first time, it will be a little painful as they drag the needle tool across your face. They shine a UV light to your face to help them determine your trouble areas to fully clean the surface of your face. After that, they’ll put a basic face mask on your face for about 10 minutes before removing it and putting moisturizer on.
Overall: the overall experience was great. We had a 1230pm appt and we got out around 245pm. I could’ve probably done without the facial and would go back for another massage. The rooms were very clean and the linens used were also maintained well. Once in the rooms, you don’t hear any noises from the outside (I would know since I was one room away from the seating area). The staff is friendly and not pushy with their sales (though they did try, but nothing where you feel uncomfortable). For my husband and I, we gave 18% tip (of the non-​discounted price) for BOTH masseuses… not sure what the other etiquette is for different places, but we went by the small print off Groupon and the spa’s website.
If I didn’t live so far from this location, I would definitely come back and possibly buy a package to save some money.

After reading the reviews, I tried to be open minded as I am a proponent for local small businesses.
I went here on a groupon deal for facial/​massage. Throughout the whole time, she kept pushing for upgrades even though I said no, not interested. Too pushy.
At the end when I went to go tip, she asked for more money for tip –extremely unprofessional and rude.
Furthermore, I now have a huge inflamed skin lesion on my chin since I had my facial which clearly shows the lack of sterility of extraction tools, etc during the facial.
Unfortunately would not recommend this «spa» and would not go back.

This is one of my favorite places. The therapists are not only nice, they are very competent. You can discuss your preferences with them, including more or less pressure. They give you an option of walking on your back. The package deal is definitely worth it if you get frequent massages. My appointments have always started on time. The only suggestion I would make is to upgrade the massage tables to the ones with the padded hole for your head.

Save your time and money. I went there with a Groupon and when I got there the woman at the desk said she couldn’t honor it because I’ve been there before. The Groupon does not say it is for new clients only. Plus, why wouldn’t they call me to tell me about this instead of waiting until I drive all the way there to tell me? After she was rude to me I left without the massage. Then I find out the spa marked my Groupon as redeemed! Luckily I was able to get a credit from Groupon but I will not be returning to this place ever again.

Similar to the other reviews, avoid this company! I purchased a Groupon and they did not honor it, and instead I left paying double the price of the Groupon.
They harass their customers and use the language barrier to confuse and trick you into buying more the Groupon advertised. Even if you try to speak with the manager, she will ignore you and never get the matter resolved. This company uses very shady business practices, and I have never felt so unrelaxed at a spa. Don’t use this spa unless you’re looking for a headache!

I had a Groupon and called to schedule my appointment. That was a painful experience as there is a big language barrier. I went in and was immediately asked for my voucher (even though they also asked for it over the phone). Finally I went in for my massage. They immediately tried to up sell me to a deep tissue massage. I declined and proceeded with what I had purchased. The walls are thin but the girl was pretty good and it was relaxing enough. When I checked out I was told tax wasn’t included in my groupon and I owed $ 3. Fine. Then they tried to offer me the Groupon price for additional massages. No thank you. It was fine but nothing spectacular and I didn’t appreciate all the upselling. The curtain was literally blocked by her body so I couldn’t leave to make sure she got her tip and $ 3 for tax.

I purchased a couples massage on Groupon ($ 125) which included an hour whole body massage & an hour signature facial. My masseuse did offer to upgrade my facial to the Microdermabrasion facial for an additional $ 50– which I gladly chose to proceed with. My boyfriend was also offered an upgrade which he chose to proceed with for an additional $ 30– GM Algo mask treatment. Overall we were very pleased with our experience & would gladly come again.
We began our spa experience with the massage. The beds were in the same room with dim lighting & relaxing music playing. We were both glad we were able to get our massages together as it added to the romanticism. The massage was great. My legs, back and thighs all received equal amount of attention and oils. At one point she applied a little extra pressure then desired but it was nothing to complain about.
When the massages were done we were given robes and proceeded to get our facials separately. I enjoyed the facial very much however, it was a little painful. I was happy she took her time and was able to extract just about every black head; but this might be a complaint with some guest as a generous amount of pressure is applied during this process.
Some of the reviews mentioned it was too loud, the masseuses harassed them about tips/​services and they were unable to relax. We did not have this experience, it’s a small, cozy place. Noise easily travels however, it did not interrupt our relaxation. They offered a couple of services as any establishment would but did not push the issue. We were both extremely relaxed and enjoyed our spa day. My face feels fresh & my body feels great. My boyfriend loved his massage & was very satisfied with his facial. We were more than happy to tip as it was was well deserved.

I bought a facial and massage Groupon. All I can say is it was the worst facial. At first it’s relaxing. Then it became painful as the tech got face cream in my eyes. Then when I told her she pits a cotton pad soaked in water that ran down my neck. The few extractions were so painful! Then comes the sale. I’m here for a good ol facial not everything in your cabinet. When I didn’t buy anything for my face they tried to up sell the massage! How the hell are you supposed to relax?!

Went through groupon. Nice massage though they try to sell a lot but if you know what you want then its fine. The massage lasted an hour though my appointment was last for the day and they were delayed from the time i entered they still gave me what service i bought. Ended up being there after hours but that was fine with me. They are nice and good with their hands!

I went there with a groupon. The massage was good however they were trying the entire time to sell me more services. No was not an option. I was not able to enjoy the massage. All they care about was selling more services Instead of satisfying the customers. I went with my boyfriend for a couples massage and it was such a horrible experience. Do not buy their groupon cause it’s not worthy besides they finish with the massage &!they collect the tips like they think that you are going to run away like criminals.
Horrible experience. I will never go back there. They are not professional.

Best massage & Facial I’ve ever had! These ladies know exactly what they doing and they do it amazingly! I’ve been to many places to get a massage and never have I felt so relaxed in my entire life. Definitely coming back! I recommend getting their package for sure. I couldn’t do it at this visit :(but even if I pay more I will do it when I come back. Really professional, friendly, clean place. Best place everrrrr.

I went for a facial.
Best facial ever. She got every blackhead, every nook and cranny out. She did a thorough cleaning of my face. I left there with a glowy dewy face!
If I were there for a massage I might not have been as pleased, however. I could hear every conversation from my room. I would like it if it were more quiet.

LIARS & THIEVES. WORST EXPERIENCE EVER. DO NOT GO HERE.
They refused to accept my prepaid Voucher (after I already got the massage) and did everything they could to lie and try to cheat me out of my money. Total Rip-​Off Artists. I hope they go out of business. Don’t go here. 0 Stars.