Twinsite Optical

Just bought my second pair of glasses from Twinsite, I’ll never go anywhere else.
I love the selection of high-​end frames, and the customer service is second to none. They will not steer you to the most expensive frames, but instead will help you choose what’s best for you. Honest people. You won’t find that kind of care at a chain optical store.

Though I always like getting some fancy new glasses to sport around in, I have never found the task of shopping for them to be enjoyable. Rather, it is a tedious exercise done out of necessity. This time around, the folks at Twinsite Optical changed my sentiment.
Twinsite Optical is a family owned and operated business. They have two locations; this one and one in Rochester (refer to my review for the Rochester location). The owners are passionate about their craft. They are extremely knowledgeable. The customer’s satisfaction is paramount.
The staff at Twinsite Optical made the whole process gratifying. In fact, they made the shopping experience down right fun. They provided superior customer service. They are simply great people to work with.
Their selection of frames is huge. They carry all of the top brands. They are up on the latest styles and trends. Their Rochester location has some unique bespoke products. They have the classic designs, too.
Despite making many trips to both locations to weed through their vast selection, the staff was patient with me. They offered insightful advice. Ultimately, they helped me pick a style that was right for me. I know I have made a good choice as I have received a ton of compliments on my frames.
Their prices are fair. They do not try to up-​sell or charge you for extras that should be included. They did not pressure me at all. As much as I wanted to like a particular pair of expensive frames, they directed me to something more fitting. After accessing my needs, they swayed me to less expensive frames. It was refreshing to work with honest business owners. I suppose they could have made more money from me, but instead they made a repeat customer.
I am glad I tried Twinsite Optical. I could not be happier with my new glasses or the service I received. I will definitely go back.