I came to Dr. Chang because I had a problem with tonsil stones. I researched all of the options for years. I could have my tonsils removed, which at my age might lead to serious complications. I could do nothing and keep trying to manage the situation on my own — which wasn’t working out so well. I could have laser cryptolysis, which might cause problems with other tissue in the back of my mouth if something goes wrong. I could have coblation, where only the offending tonsil is resurfaced. I opted for coblation. I researched and researched and researched and Dr. Chang got great marks across the board. After coming to him and having the procedure, I can see why. His office staff were friendly and efficient. You never got the feeling that they were bothered by your questions. They got me all scheduled for surgery very quickly. Dr. Chang offers you options on where you want to have your procedure. You could have it at the hospital or a surgical center he uses. I choose the surgical center. The only thing I didn’t like was that the surgical center didn’t call until the day before the procedure to give me my actual surgical start time. I was coming from a distance and I would have liked to have known about a week in advance, but I’m not upset about that because when they didn’t call me as expected, I called Dr. Chang’s office and they sent me in the right direction to get the information. I would just suggest that YOU call the surgical center beforehand(if you don’t use the hospital) to ask when to come. I have to add that the surgical center staff were top notch — very friendly, very warm, very welcoming and just the type of people you want around you when you are about to put your life in someone’s hands. Aside from the notification issue which I took care of, they were superb. The process and recovery went exactly as Dr. Chang described. Someone called to check on me the day after the surgery and scheduling the follow up appointment was a breeze! I discovered that I felt SOMUCHBETTER after my tonsil healed! It seems that my tonsil and it’s associated tonsil stones were poisoning my system! About a week after the surgery, I felt better than I had felt in years! I realized that the constant nausea I had been experiencing for YEARS was a direct result of the tonsil stones! Who knew? Anyway, Dr. Chang and his staff are ALL rockstars! Do yourself a favor and make a weekend out of your visit. Come on a Friday and then go to Luray Caverns after the appointment. The area is just beautiful. I love great service! This doctor ROCKS!
Jodie C.
Évaluation du lieu : 5 Warrenton, VA
My 10 year old daughter and my timid 7 year old son both like Dr. Chang. He took the time to listen to my daughter’s concerns and address them in a professional and friendly manner. He spoke so both children knew what the issues were and advised on options to have the issues taken care of. He made them feel like they were part of the solution and not just kids who need to see a doctor. Two thumbs up for Dr Chang who took the ooggies out of seeing an ENT!