Jiffy Lube

Quick, friendly service.
The gentlemen who worked on my car were extremely professional and gave me a sense of confidence while I interacted with them.
Always nice to meet fans of the Town Car.
I highly recommend this particular location if you happen to be in Fauquier County or the surrounding area.

Had to lower the rating by one star. The tech dumped oil all over the vehicle’s frame and the burning odor lingered in the truck cab for many hours. I expressly directed the tech not to open and check the air filter box for fear that they would break off a retaining clip as has been done in the past and on prior vehicles. However, the tech did so regardless of my direction and ended up snapping off a mass air flow censor clip (expensive) by not disconnecting it from the air box. Also one of the hold down clips to the air filter box was not secured.
The store or shift manager listened to my grievance and tried wrapping up the broken mass air flow clip with black electrical tape and tried mitigating the burn oil stench with a spray degreaser.
He promise that he would put a note in my vehicle file to prevent future tech from messing around in the airbox.

Fantastic service! I have been coming here ever since I moved to Warrenton five years ago and haven’t gone anywhere else. Staff is up front and honest and takes great care of my vehicle. Highly recommend.

I have been here no less than 10 times and have found that this is the friendliest, fastest and most professional location for oil changes and the like in the area. It is well run — clean and organized. The staff makes all the difference. Whoever runs this location should be proud of the great culture they’ve built as it shows in the facilities, the service and their people.

This location is always fast & the staff is very friendly. Yes, they offer you additional services and products — it’s their job. All I do is politely decline and we move on to another subject. I have been bringing my car here for oil changes for years and I highly recommend them!

Here’s the thing. My car requires synthetic oil and Jiffy Lube’s $ 39.99 is for regular oil. My oil change was $ 87.99 ($ 90.32 total)! I went here because it was closer than the Pohanka Dealership I normally get it done at (oil change there for the synthetic oil is $ 62.35)…i WILL be going back to Pohanka! That’s crazy!
Here’s the other thing. I arrived at 7:50 am (they open at 8 am). EVERY employee (waiting out back where all the customers wait) was smoking and yelling to one another. The atmosphere was very unprofessional and nasty. So when I had to talk to the salesperson/​technician all i could smell was cigarette smoke.
I will NOT be returning. Jiffy Lube… clean up your employee policy regarding cigarette smoking and language.

I’ve been here a few times an always had a great experience. The staff is diligent and professional and they don’t try to crowbar you into a bunch of stuff you don’t need.
I brought in my truck to switch out the fuel filter and they let me go to Autozone to buy the part and save 30 $ and come back. When I was there they gave me good advice and the manager Tommy fixed metal part of the exhaust that had gotten bent by snow that took some serious elbow grease for no charge. I have been very pleased with my experience an would recommend these guys.

I do get mad when they will not listen to a simple request for Signature service and proceed to insult me for my unwillingness to agree to hear their pitch for extra products and services I neither want nor need. No, I will not continue to get mad when this happens repeatedly — I simply go elsewhere, as I recommend you do, too.

Always fast and courteous. Don’t get mad if they try and offer you a bunch of extra stuff, it’s their job. This place is corporate, mind you. Justin did my last oil change, super cool guy. Definitely my goto oil change spot in warrenton.