Petco

Anticipating a trip to the beach, I called to book a bath for the «grand dog». Same day appointment– yahoo! Pleasant customer service, got in early with a sandy dog. $ 20+ bucks– bath and nail trim. Dog’s happy, I’m happy… aaccchooo … No stinky wet dog. Just wish the dog was allergy free. What we don’t do for our kids…

I had an amazing experience with the Warrenton Oregon store today. Because of this I will forever be a Petco customer. The compassion and helpfulness that I received from all employees and 2 managers made a world of difference. Thank you for being wonderful.

I was particularly underwhelmed by the employees of Petco. Being a huge advocate of adoption and having worked in the pet industry in years past… I was almost offended at their indifferent behavior. It’s a pretty average Petco as far as inventory. I have noticed they now have an «All Natural» pet food section… I was hoping they would have my cats Taste of The Wild and was surprised they didn’t.
Regardless, what bothered me was the employees. First of all, we were never greeted and never asked if we needed help even though I must have circled the same employee stocking food like 10 times looking for our brand. Finally, I stopped to ask her and her response was, «Hmmm Taste of the Wild. Nope, we don’t have that… but, you know we have OTHER brands that are, well you know…» I finished her sentence with, «comparable» and she agreed and went back to stocking food. She either didn’t have a single clue about the food they carried or just didn’t give a ****.
Luckily, I am super versed in all the good pet foods out there and what would work for my cat, but what if I hadn’t have been? I would’ve been lost and frustrated.
When we finally made it to the counter, the cashier didn’t smile once. She took our money, and gave us our receipt without a word.
I know I can’t expect much from a franchise like Petco… the only reason we came here is because I work all day, every day and the local store was already closed. We will definitely not be back. Ugh.

Went in for their grand opening… tons of employees, but many of the advertised items were not in stock because «they are a smaller store»??? OK??? Found this to be true with subsequent advertised offers. Seems to be a disconnect between corporate and the local ordering.
Prices are hit and miss, but they do have a fair selection, considering here on the coast we don’t have much to choose from nor a desire to be raped and pillaged by some of the smaller /​indie pet places.
Their birds, especially the cockatiels all appear to be a wee bit challenged. Their eyes don’t look clear, and the birds overall appearance seems unhealthy. They look like they have seen better days. It breaks my heart to see any living creature not look healthy, especially when they are being sold to folks who may not care for them in the most optimal way.
The ferrets were all energetic and playful. Very cute to play with, but some were a bit spirited in the biting department. With time and handling they will calm down I am sure.
I like the adoption Kitties from the local shelter. They all appear to be well cared for, though lonely. Take them out and visit when you go in to keep them socialized. This will help ensure that they will be happy and healthy (adoptable too).
Staff are par for the course when it comes to not being too well versed in what they sell. Many of the coastal retail drones have this mentality. Minimum wage, minimum effort mentality. You are pretty much ignored unless you summon a clerk. Thus far, any questions that I had were better answered using Google. (sigh)