The Home Depot

This is the worst Home Depot, I’d be better off driving the extra distance to the one in Willow Grove they never seam to have what I need always under stocked guess they don’t get if you don’t have you cant sell it staffs not the greatest either

AMAZING customer service. All 3 employees we interacted with were eager to help us and answer questions. The employees were all knowledgable about the products and when they didn’t know an answer, they went out of their way to find it. There also were so many items we saw in the store that we didn’t expect to find there, such as cleaning supplies, so it was nice to have a one-​stop shop.

this is my go to place for work around my house… always great customer service. I get expert advice for all of my projects

This place is so great! Had a return no bar code no receipt and they went and found the item on the shelf to scan for me. Very helpful and friendly vibe.

I found a GE water heater, made by Rheem that HD had on sale. Apparently it’s a model that is being phased out.
Anyway being 10 miles away I called to ensure they had the model I wanted as my local Home Depot was out of stock.
The gal was very nice, put my name on one and the next morning I picked it up.
Got the new heater home and found it was damaged, probably during transport to the store or in the store. Called the CS desk and was told to bring it back and they’d give me a discount for my troubles.
Now that’s service!!!

I was here for paint and lightbulbs.
Got the paint– no problem. Paint people are never behind the counter but when they get there (finally) they’re super helpful.
Lightbulbs on the other hand… :-/​
Trying to shop for light bulbs in Home Depot is a complete mindF (sorry mom). I’m pretty sure my brain started bleeding during my visit. Of course there is an entire aisle dedicated to light bulbs. There are different levels of wattage– there are different levels of luminescence– there are different lighting types: indoor and outdoor. Then: there’s cool white, soft white, fluorescent, bright white, iridescent and daylight lightbulbs. Energy-​saving /​non-​energy-​saving /​twice the life bulbs etc. I wanted to hurt myself.
Everytime I am in this store on my «mission», 16 orange smock wearing homeboys and homegals come over to ask if I need assistance. Which– I never need because I’m in a Pinterest high hitting all the aisles like i’m a contestant on Supermarket Sweep
But in this lightbulb abyss, I needed help. Assistance picking out a lightbulb, and I have an advanced degree. Neat.
I think I would up purchasing outdoor daylight colored bulbs… Economy pack. Because you never have too much daylight outside?
The orange smock wearing employees need to guard this aisle.

Pretty nice as far as Home Depot goes. Had a double bagger for my Ride on lawnmower that two other stores I went to did not have. Bonus points to them!
However, they DID have me go on a wild goose chase when I didn’t notice any shed’s outside. I asked them where I could find the shed’s, and they gave me directions to go around teh building. I drove around the building to check, and the person in the back said «No, they moved them until they find another place for them».
Ran around for 15 minutes until I finally got that answer, that’s a little bit of poor service knowledge.
Regardless, the place is fairly clean and offers service a few steps above other Home Depot’s, so a good place to head for your home good needs.

I DISCOVERED that electrical power cords sold by Home Depot are made in China with a warning to exercise precautions because the product is made of hazardous chemicals including lead.
This product is especially dangerous to consumers if the label is not read, «precautions» are not taken and if the consumers make frequent use of this toxic product. I reported this to the FTC reference number: 38 897 668 and I was advised to also report it to Home Depot management and the Pennsylvania Attorney General’s office which I will do.
Almost every product in the store is made in China. That is bad enough. Selling electrical power cords made in China, of all things, marked hazardous to one’s health besides, is going too far.

Everytime I visit this place I get the feeling like the employees just do not want to be bothered. I have walked through this place, past multiple people with nobody saying a word to me. This is one of the reasons I rather go to Lowes (down the street). Parking in the lot is a less than desirable experience as well.