Rob’s Carpet Care

We were quite pleased with Rob’s carpet care. I needed to have my mothers home cleaned while she was recovering from an illness. The house looked fantastic and I was very satisfied with their service.
It was a big help to bring her home from her health care stay to a home that was more that ready for her return.
I would recommend Rob’s Carpet Care.

While I cannot speak to the quality of the work this company does, I can speak to the quality of the owner’s character. Recently a postal worker friend attempting to deliver mail to a client of Rob’s Carpet Care, was verbally assaulted by the owner of the company. Evidently, her postal truck was preventing Rob from being able to immediately pull into the client’s driveway to park. At that point he jumped out of his van, ran up to the postal truck, and told the driver to «move, you stupid moron!» After that, he got in his van and finished parking. He then exited his van, ran up to the postal truck again, and called the postal worker a «RETARD.»
My friend then called Rob’s Carpet Care to report the incident (not knowing she had been yelled at by Rob himself.) The woman who answered the phone told her «to save her breath. It was the owner of the company and she already knew.» She then hung up on the postal worker.
Now maybe everyone was having a bad day. But I have never had a day bad enough to yell names at strangers or to deal with customer service in such a unprofessional manner. There are many ways to deal ethically in business, and this lack of character would certainly prevent me from supporting them with my business.