The other reviewer is spot on. Internet is useless, timed out twice trying to post this review. Smartphone does not find signal when I sit next to modem much less 10 feet away. Wish I had never switched providers. The money/service trade-off is not worth it. Would like to use«home town» company but it is not…
Danny R.
Évaluation du lieu : 1 Warwick, NY
Their internet service is useless. They advertise their internet speed to be at 30 Mbps. Meanwhile my picture on TV is stopping all the time(it’s based on WiFi connection), I can’t even send an email or search internet, etc. I went to speedtest site on internet to check my speed. It was 0.67 Mb per second comparing to their advertised«up to 30 Mbps» What the hell? I mean, if they advertise 30, I understand to get a half of it… like 15Mbps. But a zero or half a megabit and it’s not even any pick hours??? t’s at 12:30 at noon where everybody is at work now so there shouldn’t be any overages on their lines. C’mon! That is absolutely not acceptable. It’s not only today. It is many days in a week that we experience very slow internet connection. I will wait till the end of the 1 year contract with them and I’m switching back to Cablevison cable(for a promotional price) again. We’re having same problems with Alteva since we signed up with them. And am not paying this month’s bill for sure.