A New Image By Acia

I’m a regular of Acia and I am never disappointed with her work! I was new to DC, stumbled upon the salon and have been going ever since. I knew she was great from the moment she addressed my dry scalp. Something past stylists were unable to assist with. She introduced me to some products that have worked miracles! After a few months, I decided to chop my hair and go for a short cut. And she did not disappoint. I’m in love with my cut and Acia continues to listen to my back and forth desires to grow and cut parts of my hair. Needless to say, I wouldn’t go anywhere else, she provides GREAT service!

I am regular of Acia. Acia has help me go natural and my hair is so healthy. I have gotten color and weave done by Acia and always leave satisfied. She lets me know each process she is doing to my hair and what I can do to help with my hair once I leave the shop.

705 Florida Avenue NW WDC a newly renovated high energy salon located in the historic U St area. We have been servicing Woman & Men for over 15 years. We meet all of your needs and demands for any color, cut, styles, relaxed or natural, as well as extensions. Certified Hair Loss Specialist of the Hair Loss Rejuvenation Clinic (HLRC) We are here to meet your every need.

Tried Acia because I my former stylist left and I wanted to try a new place. Worst and most unprofessional experience I’ve ever had at a salon. She only schedules appointment via text, but I had to go in person before she would text me back. The salon wasn’t that nice either, as it seemed old and wasn’t very clean. They were drying weaves in the old-​school hair dryers, which also had a lot of grime all over them. After FINALLY getting an appointment with Acia, here’s a rundown of my awful experience for my 6:00 appt:
6:00pm — arrived to no receptionist, no greeting. signed in.
25 mins later: assistant named Tia? brought me back to be shampooed
10 mins: shampoo (only pleasant part)
20 mins: more waiting
10 mins: brought to chair, berated by Acia for not telling her that I wanted color before shampoo. Told her no one asked when I came in and that’s what I texted her to book. Even though I told her it was my first time getting my hair dyed, she just plopped a book in front of my and rushed me to pick a color — no consult and didn’t explain how the colors would actually turn out on my hair, and she acted annoyed if I asked her any questions.
50 mins: under dryer w/​color, with dryer covering my face so I felt almost suffocated
10 mins: another shampoo
30 mins: dryer (which I was told would only be 10 mins)
15 mins: more waiting…
8:50PM FINALLY sit down for my cut. She spent less than 20 mins on my cut, blowdry and «style» with no consult. She wouldn’t listen to what I want, and at one point she literally said «I don’t care what you had before» when I was trying to explain the changes I wanted. Completely unprofessional. She gave no explanation of follow up care instructions for my first time getting full color.
Color and cut look okay, but not at all what I wanted or asked for. I spent 3 hours and 10 mins on the salon, but less than 30 mins with Acia during which time she was rude and treated me like an inconvenience. I don’t know how she could possibly justify the regular $ 100+ price for this kind of abysmal service, as it wasn’t worth the $ 82 Groupon or tip I paid. I’ve gotten much better service and the same quality from cheaper chain salons at ¹⁄₃ of the price.