Agon Management

Tom Carcone helped us settle into a comfortable home. The staff is attentive and responds quickly to your needs. Will definitely work with Tom again in the future. Thanks Tom!

The absolute worst! I just wish I could give zero stars. Agon staff were unprofessional, rude, and unhelpful at every turn. They did not help us market or stage our place, just always insisting on reducing the rent, below what they themselves had suggested based on their «market research.» They sent an intern type «photographer» to take pictures on a rainy day when our place features an awesome balcony and rooftop pool. When we had lined up a summer subletter, known to a neighbor, they refused to allow us to rent for less than 12 months. Then they tried to pressure us into accepting a six month lease that would have ended in January from a sketchy applicant with a tax lien. They advocate for the renter, not the landlord. For example, they insisted it was reasonable that the garbage disposal (which is brand new and restaurant grade) be replaced because it was «too loud.» They asked if our blinds had a warranty? They charge huge fees for poor or no service. They send sarcastic form emails that are cut and pasted (different fonts galore). As a former diplomat and now a medical resident, I know a lot of people looking to rent out their places. The first thing I will tell them is to stay far, far away from Agon.

I own an apartment in Arlington, VA and a house in Capitol Hill, and for a little over 2 years I tried to manage them remotely from NYC. After considering a few different options, I decided to find a local management company and selected Agon Management after doing a ton of diligence on other management companies in the NOVA/​DC area.
I could not be happier with the choice I made. My apartment and house went from something I had to think about and deal with everyday due to tenant/​maintenance issues, to something I hardly have to think about. Julia and the rest of the staff took care of everything, so I never have to worry. They’re very professional and responsive — great to work with. And the fees are reasonable and totally worth it.
Consistent service and easy communication. Highly recommend these guys.

I called weeks ago to inquire about their process and have been given contradicting information from different staff members. It seems that there is bit of an issue with the training they receive. Long story short, after a ton of back and forth and lost emails and un-​returned calls we FINALLY got an agreement from them. We filled it out and sent it back promptly only to get a call from a manager who said our property was out of their jurisdiction. Something that should have been clarified in the first 30 seconds of our initial conversation.
The staff seems to be nice enough, but they’re misinformed and never seem to have answers. Not the most professional company and certainly not courteous. I would not recommend this kind of service to anyone.

I’ve had only positive experiences with this company. Their customer service is top-​notch, their managers are knowledgable, they’re responsive to all my questions/​concerns, and most importantly – they signed a responsible, qualified tenant. Even though I moved out of the country, I have no worries that my apartment is well managed. Thank you, Agon.

Horrible Experience. I called them two weeks and never received a reply call. I finally called them again and they called the next day. My problem is that the person who returned my call hung up on me. Then when I called his direct number and he didn’t pic up. Finally, I called the main number to speak to a supervisor to report the incident, he picked up and supposedly told a supervisor to call before the end of the day. Lastly, after waiting the rest of the day, I called and left a message on their voice mail. He called me again and not the supervisor.
My issue is simple. This is blatant disrespect. I am a Soldier preparing to go overseas to fight for this country for an entire year. I have tons of things to be frustrated about and this wasn’t supposed to be one. This conduct so more than uncalled for. If a supervisor reads this, you need to know that you either teach this behavior or allow it. For any other service member who may read this, please take your business somewhere else.

I started using Agon Management to manage my house in Arlington a few months ago and they have been extremely reliable and helpful. My house is old and there has been a lot of issues that have come up recently. Agon has been quick to reply back to the tenants and have fixed the issues right away. They keep me informed with everything that is going on and provides me with detailed explanation as to what needs to be fixed. They also have great contractors and I do not have to worry about getting a second opinion. I wish I had found them sooner, but am glad that I have a reliable property management. I would recommend them to anyone looking for a property management.

My experience with Agon has been great! Jon and Tom are very helpful and thorough. They have been accommodating and highly professional. I greatly appreciate the effort they put into taking care of the logistics regarding the management of my property. Under challenging circumstances they were also able to establish good relations with my tenant as well. They have done a superb job thus far.

After I moved to CA I needed to find someone in DC to manage my condo. Being this far away I was really nervous about finding a good management company – especially because of some of the horror stories I have heard about property managers. I actually found them from a friend of mine and am really glad I did. I met with both Tom and Jon a couple of times. They were always on time to my meetings, and their response time and follow-​through is always really good, even when I kept going back and forth with them. They’ve also got a keen sense of attention to detail and would often times bring up details I never even thought of. My place got rented in a week after I had it ready, and the rental payments were set up quickly. They definitely know the business.

Agon has managed my condo for me for about a year now and I have had a really good experience with them. From the first meeting, I could tell their opinions drew from a lot of experience in managing other properties, and they gave me some really good ideas on what i needed to do to have my property rented quickly. From their approach to finding the right tenant to their handling of maintenance issues, they’re very professional. They are also good about giving me enough information to make whatever call I need to as the owner. I’ve already recommended them to several friends looking for property managers.