Capitol Hill Valet

This is a great place. Prompt and nice staff. I wish they had quicker turn around on show repair and alterations but I’ve been satisfied for over 2 years.

The worst customer service imaginable. I’ve been a loyal customer for years. However, that is over. The woman literally closed the door in my face at 659pm. A few extra minutes could have guaranteed years of a repeat business. Rude is an understatement.

Warning to those with hemming jobs: when they pin your pants to a length you like, take a photo of it with your phone. When you pick up the pants, come in with the same shoes on and try them on to make sure it’s right. Use the photo as evidence if the length isn’t right, otherwise they won’t fix them without an extra charge.
I took in some pants to get hemmed. Looked ok when the woman who works at the counter pinned them, though she seemed to insist on keeping them longer than I liked. I had to push her to bring them up a little more. When I picked them up I didn’t have time to try them on in the store, but I asked if I could try them home and bring them back the next day if the length wasn’t right. She said yes. So I tried them on later — too long. I bring them back the next day and we re-​pin them, and she still resists bring them up high enough. (I’m not advocating a 1950s look, but pants look stupid if they’re bunched up on top of your shoes!) Then she says I will have to pay for the hemming again — half the price, but still a charge — because «she doesn’t like to have to do things again.» Yeah, I don’t enjoy it either. She claimed I had agreed to the length when they pinned them. So I just took them home to do myself.

I decided to try this dry cleaners because it’s a block away from my house. That was a bad idea. I took in several items including a white jacket which had a pencil mark on it. They spot treated the area but this turned the whole area yellow. Upon getting my clothes I immediately noticed the yellow area and asked them about it. They proceeded to tell me it was a food stain and it was my fault, period. Apart from being horrible customer service, they ruined my jacket!

Nice business. Daniel is incredibly friendly. Even remembered my name when I showed up the next day to pick up my shirt. They offer same-​day service and the prices are reasonable. The business is located in a very cozy neighborhood. Will return since it’s fairly close to my job. Parking is on the street. Better suited for those who live in the neighborhood and can walk there. On the plus side, they accept credit/​debit cards.

I’ve been using Capitol Hill Valet for the past year without any complaints. The staff is friendly, prompt, and the prices are reasonable. I’ve dropped off everything from my military uniforms, silk blouses, dress slacks, and my down comforter — and they’ve all come back clean, pressed, and damage-​free.

I moved in just down the street from this place for a summer internship. I take great pride in the way I dress, but on a limited student budget, I have only a few shirts and therefore need to dry clean often. Capitol Hill Valet was less than 2 blocks from my house, and when I dropped my shirts off, I realized their prices were affordable. However, when I picked my shirts up, I realized that they all had large creases starched into them and all of them had messed up buttons on the right sleeve (some were missing altogether). What is the point of getting your shirts pressed if they come back with creases? Attention to detail is clearly not Capitol Hill Valet’s strong suit. I am not the best at replacing buttons, so I’d rather not have to do this again.
You would think that a dry cleaning shop on Capitol Hill would pay attention to the details much better than this. I am very disappointed, and will not be visiting Capitol Hill Valet again.

I really wanted to like this place. My neighborhood laundry was featured in the Matt Damon film «The Good Sheppard.» How cool is that? The owners are friendly and always treated me very well.
Unfortunately, the service on my shirts left a lot to be desired. The biggest problem is that Capitol Hill Valet managed to literally destroy the buttons on all of my dress shirts. I’d button a shirt in the morning only to have the button crumble, crack, or break in half. I’d never had anything happen like this before and it happened on all of my shirts, regardless of the brand.
I asked Capitol Hill Valet to treat my shirts more gently, but they said they couldn’t be responsible for buttons. Then they charged me to sew new buttons back on. Finally, I was fed up and found a new neighborhood dry cleaner. With a new dry cleaner, I haven’t had any problems with my buttons. It’s clearly not my shirts, but the cleaner.

I take my dry cleaning here because it is very convenient and the only dry cleaners on my way to work. If all you have is standard sorts of dry cleaning, i.e., no stains, repairs, or special requests, and you have plenty of $$, then this is a good place to go. The hours are good, and it is nice that you can get same day service. However, I’ve taken items with stains and been given blank stares, same thing with a request for garments not to be pressed. Considering that these requests are not unusual in other far less expensive places I’ve been, I was surprised. So, it’s full-​service price for about 50% service. Also, they do not accept credit cards below a certain limit ($ 10 or $ 15, if I remember correctly). You can pay more $$ and use their ATM machine, however.

Capitol Hill Valet is literally right next store to my house. I’ve used them twice now and they’ve done a great job cleaning all of my items (Dresses, Suits, Men’s Suits, Sweaters.) My only complaint is that it’s a little too pricey for me to use on a regular basis ($ 11 for one dress is just a little much) but all in all I’d say they’re pretty friendly and do a good job.

This place is great. Very friendly staff. I’ve been using them for years and have never had a single problem.
You can get same day cleaning if you come early enough, and even if not they can almost always do next day or the day after. Also, they are open reasonable hours so you can pick up after or before work (I’ve never understood cleaners that close at 5 pm).
They also do same day laundry by the pound, which is a terrific asset in a neighborhood like this.
And they are locally owned, not part of a chain, which is really nice.
Fun little fact — their store was used for a short scene in the Robert DeNiro movie The Good Shepherd, with Matt Damon and Angelina Jolie. The cast and crew set up all day and filmed the location as a ‘drop point’ for a package being delivered in the film.

All you could ask for, in a neighborhood dry cleaner. Meaning good hours, quick service, and NO PROBLEMS.
They are very fast and extremely convenient for such a small mom and pop’s operation. I have taken all my dry cleaning there for over 2 years with NO problems and always a kind smile. I have taken delicate scarves from China there, nervous of what might become of them. They came back clean and well intact.
Also, their hours are great.
Open:
Monday– Saturday
Monday — Friday from 8AM to 7PM
and a little bit different hours on Saturday.

Capitol Hill Valet has never let me down. Stains, tears, hems, alterations, they do it all and with a friendly manner too. Leaders like it too, there’s lots of signed pictures to prove it.
One time, when I dripped popsicle on myself on the walk over they stayed open late, so I could run home and come back with the popsicled dress.