CubeSmart Self Storage

The facilities are very clean and well lit. The staff is very helpful and courteous. I highly recommend CubeSmart in Eckington.

I’d just like to say that this is my first experience with Cubesmart. I was crazy close to getting there at closing time on a Sunday. Called ahead to let them know. The rep at the time (Roman) was amazingly nice, calming, great with directions. But it gets even better. After a long day of packing up, who ever heard of actually having to get up on a ladder and store all your stuff up over your head??? HQ made no mention of this when I paid. I almost wanted to cry because as a woman, I didn’t have the strength for all that. Roman stayed LATE and helped me even when he didn’t have to. The people at this particular location are mad cool. (I was sorry to see that he got transferred when I had to come back to get some things). I would just say to get the FULL info on location, height, positioning of your unit before you pay. Also, I’m waiting to hear back from this particular location because it says that the building is climate controlled but I was so hot in there for 30 minutes trying to get some stuff that it wasn’t even funny (and yes, all the doors were closed so that no air could escape). I’m awaiting some kind of help with compensation for that because a couple of things I have in there, now cannot be used and have to be tossed due to heat.

I currently use Cubesmart. I’ve had a wonderful experience with them and enjoy being a customer. They’re professional and easy to work with. The spaces are kept clean and air conditioned. The only recommendation would be more dollies and use of dumpster. Other than that, I highly recommend the guys on R street to anyone!

What a fantsatic experience I had at the 175 R Street NE CubeStorage. I was in a difficult situation in that I needed a storage space stat with no reservation during a period where seemingly every college student within 5 miles convereged to steak claim on a storage unit.
Fortuantely, I met R. Waithe and he immideately put me at ease. First he cuold only get me a large unit, which I didn’t need. When he saw my facial reaction he knew I needed another sized unit. So he went back to work and found the perfect unit. And get this, its only a few doors dwon from my daughters collge roommate.
I highly recommend this CudeStorage team. Its a SMART move!
DC

I shared a storage unit with my roommate back in early 2013 but then we emptied it.
Due to recent life changes, my partner and I recently rented a unit here again (and after comparison shopping a few other storage units in farther areas).
This CubeSmart is within a half-​mile of my house. The store manager we’ve dealt with, Nicole, is professional and pleasant. She takes her time with explanations for phenomena that others might balk at (e.g. midway through our sign-​up process, she was stopped multiple times by customers who wanted to know why the trash bins were closed and locked… Nicole generously explained the company policy, which is that trash encourages vermin, and CubeSmart exists for you to store your STUFF, not for you to throw out your TRASH, which sort of makes sense). Anyway, we’ve picked out an upper-​story unit, but we visited a whole host of storage cubes, including in the basement, and I’m happy to report nothing smells weird, there’s no rat-​sightings, etc etc etc. So, for now, a 4. Check back with me in 6 months.

It is just a storage unit but as they go, this place is great! Easy to access, regular deals or discounts and i believe they even have a free truck when you move in. Price wise, they are the same as other units.
Be sure to check your unit first before leaving the office. Some of them have beams going through them, etc, and they don’t have a list of these. They will gladly give you another if you don’t like it or there is an issue like this.

Since renting a unit here in July, I could not be more thrilled with the quality of the storage facility and the level of service provided by the staff. I run a small online business on the side and needed a location to store excess inventory, as well as receive shipments of inventory via UPS and truck freight. The staff at Cubesmart are incredibly accommodating — I work a day job and they are willing to receive me shipments and allow me to pick them up at the end of the day — whether it is a small box or an entire pallet of goods. From the moment I rented a unit, they knew me on a first name basis and are always friendly when I am at the facility. They really go above and beyond and I couldn’t do what I do without their assistance and service. They may not be the cheapest storage option in DC, but without question they are the best.

Don’t believe their posted hours. We came by at 10:50 am on Saturday only to find a sign on the door saying «back at 11:30». (Was supposed to be open 8:30−5). We couldn’t wait. We came back at 4:55 to find the door already locked. They came to the door and told us they couldn’t serve us because they closed at 5.

Although Cubesmart is housed in an easily accessible building, it is critically important to understand their storage policies and inclination to prioritize policies that facilitate the auctioning of ‘abandoned’ items. Cubesmart does not permit partial payment of monthly storage fees. Monthly fees must be paid in full to ensure that they do not have to restart the clock to transition items to the auction schedule. Additionally, customers are offered the opportunity to settle outstanding balances with the understanding that items must be removed from the facility immediately upon agreement of terms.
Also, like many industries, Cubesmart appears to be another culture where profits are placed before people as it appears that sexual harassment is tolerated and rather than taken seriously. Despite notifications to the corporate offices in Pennsylvania regarding an incident of sexual harassment at their Washington, DC facility, the matter had not been addressed with the employee at the time of follow-​up (which was nearly three weeks after the report was made). In 2014, capitalism must take a back seat to civil rights violations.

Very nice facility! It was the closest to my daughter’s college and this is the second year that we have used this location to store dorm items during the summer months. Manager Danny Williams was very professional, so friendly, and always available to answer questions. We will be back again next year!

Excellent Customer Service, super-​clean, very convienent for city-​dwellers!!! the Cubesmart at R St is a tad more expensive than I wanted to pay, but the free one-​time truck use got me signed up. I was blown away by the level of service — above and beyond. The team here is extremely helpful and knowledgeable. the manager Will went out of his way time and again to help me. Worth every penny! I highly recommend.