D&D is downright atrocious. I paid for a full re-sole of a pair of leather dress shoes, but got back a rubber heel and black soles that were already cracked. The leather lining on the inside of one of the shoes I got back was peeling off, and he refused to give me any discount on the work he did. They advertise in the store that they do leather re-soles with a leather heel, but I was told after the fact that they only replace with rubber heels. I now have to take them to another location to get them re-soled. Bottom line: do not trust them with your shoes, and do not give them your business.
Willow N.
Évaluation du lieu : 5 San Francisco, CA
Count me as a 100% satisfied customer. Relative to previous experience, I recognize a high quality product and high quality workmanship.
Jean C.
Évaluation du lieu : 1 Washington, DC
This guy ruined one half of a favorite pair of boots and refused to fix it. He was also extremely rude when I asked him to fix it. I’ll never go back again.