Daniel Howard, DDS

I am really surprised to read the 2 previous reviews based on my experience yesterday at Dr. Howard’s Office. I got his info by googling him and his office was close to where I live. My 79-​year old mother who is disabled but sharp as a firecracker was in excruciating pain from a tooth that needed to be pulled.
I called the office and the man who answered the phone was very nice and knowledgeable. He said the doctor could fit her in right away so we rushed over.
Doctor Howard was wonderful, warm, competent and compassionate. Within an hour, my mom was beaming and telling jokes. Turns out his assistant is his son and he has the same lovely manner as his father. Both made me and my mother feel welcome and important.
I cannot say enough about what a great experience it was, and I would highly recommend Dr. Daniel. I am just disappointed that he is not a general dentist as I would use him regularly in a heartbeat. He is an oral surgeon.

Great service. Needed a tooth removed.

Can’t rate him: again of service!
1) They made it unclear when scheduling if consultation or wisdom tooth extraction.
2) They called & left a message to say I HAD to confirm: called back (asking in the msg I left if it was a consultation or surgery) — got no call back.
3) Tried to go; location in a house with unclear correct entrance: I called them, told them (again via msg) that I didn’t know where to go in, stand there for 15 min, & leave.
4) Now, almost a week later, I’ve received no call. Terrible.

This is not a review of the quality of service that dr. Howard gives. This is strictly based on the customer service or lack there of. His staff is unpleasant and down right rude. The latin assistant came in the office and my friend and I were sitting right at the door and she walked passed us twice without speaking or making eye contact. 10 minutes later the older African American assistant arrived and she doesn’t speak either but decides to make smart comments about us waiting for more than an hour and how“fun” it is to be at an oral surgeon. My friend had an appointment at 8 am. After an hour and a half no one has communicated what our wait time will be or if she will even be seen. This by far ranks as one of the worst experiences I have had in the medical community. I will never give this establishment my business. I hope no one has to visit this oral surgeon as there are many in this area. Avoid this location at all costs.