Feldman Ent Group PC

I cannot recommend this place less. I waited over an hour for a poorly done service. I feel like I got ripped off coming here — the quality of care was poor, the quality of the building/​equipment was poor, and the cost was absurd. I work in healthcare, and would feel comfortable saying this is the worst experience I’ve had.

Dr Mesick was very friendly and thorough. He explained everything in-​depth. I’ve also had a great experience with the allergist, Kristi, who is super flexible with scheduling. Overall, an excellent experience with Feldman ENT.

This has been the WORST experience ever! I saw dr. Jack Williams Friday who cauterized a broken blood vessel in my nose. The moron did not use local anesthesia, so needless to say I was in pain during the procedure. Quite honestly I thought the doctor was drunk. After I was told by the same moron that in an hour I’ll be fine, I left the office. Not the case. Pain was so harsh I could not sleep. Called their on– call doctor who just said take Tylenol and that she could not give pain medication, after I had not slept for days and the pain was all over my head to the point of crying. My regular doctor called in a pain med and things went back to normal. Never again will I go to their offices.

Beware that you will be charged several hundred dollars (in addition to the cost of the visit) for a doctor here to use a scope to look in your nose/​throat, which is something that one would think would be included in a visit at an ear, nose and throat doctor since there’s no other way for them to look in there. You also will not be told that you will be charged for this — They will just do it and act like it’s a normal part of a visit, and then it’ll show up on your insurance. Additionally, if you try to call them to follow up about anything, you’re directed to a call center and they tell you that they can’t give you anyone in the office and that you just have to leave a message, and then they won’t call you back for DAYS, by which point you’ve probably taken your problem elsewhere. I won’t be returning.

The doctors and staff are very good… BUT they have put such a wall between themselves and their patients that if you’re not in the office you cannot talk with anyone in there. They don’t give out the office phone number… just got the «call center» and that seems to be a one way street… you can leave a message. .but never get a return call. I’m a surgical patient… my doctor said I should contact them if any of the problems I had after the surgery recur. My question is… HOW?