Hershey’s Ice Cream

Small, dumpy place that seems to sell everything that it can possibly sell — ice cream, hamburgers, candy, soda, tourist stuff, rain ponchos, etc. Thank goodness it sells yummy Hershey’s ice cream. Didn’t know Hershey’s sold ice cream. The guy behind the counter served me up a sundae that was great. Friendly guy behind the counter.

Visiting Washington DC, and craving ice cream after dinner. The 5 stars is for the wonderful ice cream. I did not know Hershey’s made ice cream. Found this little place on Unilocal.I’m going to rename in this place «We have the everything store» in this tiny location. It is a throwback to the 60’s.
Server very nice. We sat inside on stools next to window inside due to rain, but they have outside seating.
Here is what was crammed inside this store. No space unused.
FOOD: hot dogs, hamburgers. They have a grill. Disclaimer, I did not eat food here.
ICE CREAM: 24 varieties and soft serve ice cream and self serve ice cream bars and tubs of ice cream in a separate case.
CONES: sugar cones, regular cones, sugar bowls, chocolate dipped sugar cones with 3 different choices of toppings.
RAIN: ponchos, umbrellas
SOUVENIRS: key chains, snow globes, plates, shot glasses, plates, mugs, flags
CANDY: gourmet truffles, assorted candies and gum and they have this 5 foot size gum ball machine

This review is based on My experience with customer service, and specifically their Coffee ice cream and fruit smoothie.
First off, I’ve been here multiple times. At times there would be two African American ladies serving me, and they weren’t bad. I personally think that the owner is so much nicer and always has a smile on his face. The workers just look like they are kinda miserable. And that’s ok, It’s kind of a hit and miss as I like to call it.
Anyways– in regards to there ice cream, I absolutely love it. Whenever I’m in Georgetown, and I’m craving ice cream, I don’t go anywhere else but Hershey’s. Their coffee ice cream is my favorite! It’s about 5 bucks, but that’s kind of similar to Haagen das and other ice cream places. Also, I recently discovered their fruit smoothies. I think there are like four different options, and I haven’t gotten it in some while so I don’t remember which one I get but it was so delicious. These are defiantly my two favorites. They also have my favorite brand of cake next to the cashier. Brilliant! There so yummy.
Five stars for me!!!

Good ice cream but nothing special though. My family and I just finished a boat tour on the Potomac and with a hot/​humid day we needed something cold. This is the first Hershey’s Ice cream restaurant I have ever come across. The ice cream was just average tasting to me. Service was good but not friendly. Next door to a Lowe’s Movie Theater so good location.

It was alright, but I thought this store was ridiculously hot for an ice cream shop (and we came when it was almost 11 pm!). Maybe this is their business strategy: P But good flavors, nice staff. I got a root beer float with Cookies and Cream (or I forget their name for it) ice cream. Great! There were a couple of chairs outdoors, not a lot of seating though. But otherwise, a-​ok place to stop for ice cream.

It was during «polar vortex» when we walked by after a movie feeling FREEZING. The sign outside said they had hot chocolate options in there, which sounded good. But stopping in, hot chocolate was nowhere on the menu. Trying to get specific information from the girl behind the counter about the hot chocolate options was like pulling teeth — and according to her there is only ONE hot chocolate option which comes in ONE size. Two of these rather small hot chocolates cost over $ 5. Egh.
The hot chocolate was also sickeningly sweet, which is a lot coming from someone who loves to gobble spoonfuls of frosting out of the bucket and never gets sick. Neither of us actually finished our drink because of how sweet it was.
Between the price tag, indifferent service, and overly sweet hot chocolate, I probably won’t be buying from here again. The ice cream looked fine though.

Sunday afternoon, last day of summer. Staff was rude and ignored us when we walked in to an empty store. After we were finally able to get someone’s attention, we got our ice creams (nothing impressive). Two days later a BIG surprise — my credit card was swapped twice, and CHARGED twice. I’m pretty sure the guy did it on purpose. Called the store and was told I would have to come to the store and show the bank statement and the receipt to get reimbursed. Bad experience!!!

Staff was nice but definitely didn’t know how to make a milkshake– super liquidy and very disappointing, especially for the high price tag

The staff were very rude. They lacked patience and understanding towards children. We left without getting anything because of they way we were treated there. Very, very disappointing.

Unsanitary! We walked in as the employee was standing behind the counter, sucking on his ice cream cone. I asked if he was going to wash his hands before serving us. He said «no.» I then questioned, «You really are not going to wash your hands?». His reply was, «No. I don’t touch the ice cream with my hands. I only touch the handle.» We walked out the door. No thanks on spreading germs!

I agree with the other reviewers — this place is TINY. There is literally no where to eat inside except for one table with two chairs which is pushed up against the window with an aisle between the table and ice cream in between.
I got the peanut butter ice cream. It was good but not out of control good. The prices were a bit steep for the serving size.
Not bad, but if you like milkshakes, you can get one at Potbelly across the street for cheaper… and they’re easier to walk with if you can’t find a seat.

The ice cream is delicious, good and needed for the area. The location isn’t bad, but the inside is small… a few people at a time small.

My DH got sunday and I got scoop of chocolate Ice cream.
My was fine but my husband sunday delicious;) they are sweet and sugery, they are Hersheys ice cream of course they are sugary !
Yes, maybe a litle bit pricy but is goergtown everything is more expensive in here.

Hello, can I have a Cone of vanilla Ice Cream… the girl just ignoring me, texting and focused in her phone. the other dependent was cleaning the bar and she came and try to take care of me. Bad attitude is equal to grumpy customer. train your personal Hershey.

The sweet smell lured me in from outside after I picked over a nasty salad @ a spot a few doors down. I had red velvet ice cream and it was sooooo good! Mmmmm… Chunks of red velvet cake in vanilla ice cream– I think. You know the descriptions are always more detailed. The service was pretty decent — how hard is it to mess up ice cream customer service??? The prices are a bit insane — almost $ 5 for one scoop on a regular cone! But it was worth it to me.

Gahhh!!! The waffle bowl sucks here. Don’t order it. They’re stale, at least day old!!!
The ice cream was pretty good, but totally ruined the experience with the waffle bowl…
Beware the bowl… Beware the bowl…

I must admit — I rarely eat ice cream although I find it rather enjoyable. However, for some reason I was feeling a bit nostalgic about childhood summers and fat, melting scoops of ice cream.
So I drop into Wheaton Plaza to indulge in some Denali Moosetracks ice cream — hello peanut butter cups and good day to you, fudge swirl! The gentleman scooping the ice cream hooks me up with a hearty scoop and I can’t wait to get down with the get down, until he tells me I owe him $ 4 and some change?!
Whoooa, pump the breaks!
Since when did a scoop of ice cream cost as much as a pint? Oh, and even though the ice cream was pretty tasty, it was nothing special and I was underwhelmed by the semi– stale sugar cone.
The only highlight for me was the pleasant and cheerful gentleman scooping the ice cream. Service was excellent and presented with a smile! :)

This is the ice cream equivalent of Yankee Candle Company. I’m sure they have decent products, but the smell from the outside is so overwhelming I can’t go in.

I sneak up here when I want a few minutes and to indulge my sweet tooth. I usually get the choc/​twist lowfat soft serve. It’s OK. I did suggest to the owner that they look into getting a tangy yogurt. There is nothing there that is fantastic, and Hershey’s has nothing to do with the chocolate company. In this location, they would kill if they had better choices.
Actually, this one is on 15^th St, not K. I’ll change it.

It was a hot day and ice cream sounded like it would hit the spot. Sadly, it wasn’t fabulous. Ok, it wasn’t bad. I thought it was totally normal. But I feel that if they had had me taste test Hershey’s beside the Breyers in my freezer, I wouldn’t have been able to tell the difference. It was also $ 3 for one scoop. So basically, good, but I’m not going to rave about it.
I had the peach ice cream, which had actual pieces of peach in it. But the reason I went for the fruit ice cream is because I wanted something light. This peach ice cream was still very cream heavy.
My friend had the cappuccino. It was very rich and creamy. Good though.
All in all, the ice cream was good but not great. Sure, I would go back, but I’m not going to go out of my way to do so.