Intermix

This has to be the best shopping experience Had. The sale’s associates are very helpful and accommodating. The clothes is high end and on trend. The store manager extremely helpful and holds sales associates to a high standard of service. Not sure if it’s the store being under new management but it’s really improved over the years. Great place to shop overall.

Love this store! Can always find very beautiful pieces here. Today’s customer service was amazing! Julian was awesome and super helpful! He brought additional pieces to me that I didn’t even spot. All in all a great experience. Highly recommend JuliAn!

I have been shopping with Intermix for the last 6 years… First Soho, Vegas, LA now Georgetown!!! All of the above locations have always been amazing.
I’m always greeted with warm smiles. I’m usually in sweats or workout clothes so they don’t know if I have money or not. I’m a newyorker and love the variety they carry.
Everyone is entitled to their own opinions about this store. But I say if you’ve never been it’s worth the trip to Georgetown! I love my girl Leigh who sends me pictures via email and text letting me know when anything my style comes in and it’s the best! I personally love this store!!!

Like all of the other reviewers, I have to mention the terrible, snooty SA’s here. I felt like they were judging me the entire time I was walking around. Will not return!

I am voting this «best place to re-​enact the haughty salesperson scene from pretty woman».
Seriously. Its not like they carry ANYTHING that Cusp down the street doesn’t. If you aren’t going to act like a wardrobe consultant to help someone buy a pair of skinny jeans (oh, size 6? there is no pair of jeans that will look good on you), why exactly do you exist? Also ghetto rear door entrance? At the FAAAR end of M st? Please, you ain’t that good.

Let me just say, NO! Rude staff
If you have thousand and thousands of $$ to spend on clothes this may be your place. I however, am a much more normal human being in terms of what I think is reasonably sane to spend on clothes.
This is not what upset me though. It was the staff. I happen to walk through the door shortly behind some other ladies. The other ladies were greeted in a very friendly manner, and asked if they needed help.
The staff just looked at me and said nothing. Awkward…
True the prices are currently out of my range (and I would never spend $ 2500 on a sweater I can get at Ann Taylor for $ 100). But regardless the staff should treat everyone with the same kindness, they shouldn’t make people who walk through their doors feel bad! These are standard business practices (don’t be rude!), they are creating a bad reputation for themselves and possibly ruining future business. You would think a high end place like this would have some class.
And even if I cannot afford things like that now, I am young. When I am older I probably will be able to afford more expensive things. But I will remmener how they treated me and will never give them my business.
Not to mention, the clothes here really are not very cute. It is a lot of stuff that looks like it comes straight off the runway… you know that crazy whacky stuff that no one wears in real life.

FIRST. THE ONLY REASON THIS REVIEW IS NOT 5 STARS. IS THAT IM BUYERS/​OWNERS DO NOT SHIP THE SAME ITEMS TO THIS LOCATION AS MEATPACKING OR NYC LOCATIONS. IF THEY DID. .IT WOULD BE 5 !
Let me share what my experience is about IM Georgetown.
I’ve been shopping at this location for a number of years. The women who have worked with me over the years are attentive, and accommodating. I’m not a ’ bored housewife with a rich hubby’ so. guess that means I’m just a hardworking DC women who LOVES edgy fashion. Sorry. no Escada or St. John for this lady!
IM stores are limited by the corporate ’ rules’ and about what each store carries … which means each store can have it’s own feel. I shop Georgetown, the UWS, Madison, Meatpacking and Southampton. I’ve even shopped Miami.
But my heart is in Georgetown. so owners. listen up!
Each season I find a well edited collection of items that have made my wardrobe interesting and easy to put together. They have shoes and bags as well, but could beef up that area a bit and I’d not be unhappy!
Truth, t’s not a store for those looking for conservative suits, but if you want a super bouse, a great pair of jeans or an amazing jacket– head here first.
While there is over lap with Barney’s Co op, I find IM has a broader appeal.
This store ‘s items are chosen by their NYC headquarters. which is the ONE thing that I find unfair and maybe a big clueless on the owner’s side. When I go to NY, their Meatpacking store salespeople look like true urban fashionistas! Come on IM owners, let DC cut loose! You’d have a larger buying public if you did! Not every girl wants to teeter around on 4 inch platforms on our crazy sidewalks.
I want to thank Michelle and Mimi for always sending me great new items to consider. And to Dee (while she’s moved to a new work place) for always being brutally honest about what I should buy each season
I’m loyal to stores that truly care about their clients and these women do a great job for me. I’m busy and can’t shop every week, so need someone to send me a photo of items that might be worth considering. They don’t pressure me (or anyone else I’ve ever spoken to in the shop either.
IM is moving to a new location in GTN soon, so maybe the owners in NY will give them a chance to change the vibe.
And to address one last point. NO — it’s not racks and racks of STUFF like other stores.
If it was. I’d likely not go in at all. Having a smart, well edited wardrobe should be every woman’s goal. Not just packed racks of less than optimal pieces which just clutter your life.
Shop smart, edit and you’ll be much happier!

I go into this store often sometimes I buy, sometimes I don’t, and contrary to all these reviews I have actually have been provided great customer service on each occastion! I even became friends with 3 if not all of the girls that work there.
I don’t like the malls, and prefer to come into Intermix as a one stop shop for my clothes. Yes they are pricey but what do you expect, Neiman Marcus and Saks are just the same if not more, and have bland outdated items. Neiman Marcus and Saks in this area have the worst buyers for ages 20 – 35, its really a shame. I just stopped going there all together unless its for shoes! I may sound like a walking advertisment, but the store has the best selection for trendy and some classic pieces, especially for dresses! I visit the two they have in Miami several times per year, and on many occasions the one in Soho, NYC; as a comparison, the DC locations’ selection may not be as large as the others, but still has the best clothes in the DC metro area hands down, if you can afford them, and if you can’t then you shouldn’t give them bad reviews, its not their fault they don’t set the prices.

Intermix is a hit or a miss.
usually I will find a thing or two but this time… I did find something I liked but it wasn’t 100% to my liking and the worker keep pushing it on me to buy it. (I just ended up ignoring him)
I didn’t end up buying it…
the workers were just doing their own thing and none of them except the one who try to sell me the fur collar didn’t really pay attention to any of the customers.
i think all the employees need to be given a training course on customer service.
and this Intermix needs more stuff, it seems really empty.
like you walk in and there’s open space everywhere (the store is clean but lacks clothing)
and I don’t understand the security guy in front, really?! do you need one in that tiny store!!? it doesn’t even seem like he does anything…

I walked in on trend and decked out in some very expensive wear and these ladies STILL gave me the stink eye! I’ll be honest here, after working retail, the mark-​up at Intermix is ridiculous, do not be bothered to pay the original retail price, it is simply not worth it. Therefore, I headed straight to the sale section unacknowledged and found a few pieces to try on. After browsing with clothes in hand for awhile, one gal came up to me to start a fitting room. I tried everything on and was tempted to buy the Elizabeth and James Kimono top but I thought to myself, «Just get it at Shopbop– no one’s rude online!» I walked out the same way I went in– unacknowledged. Oh well, I won’t be bothered to pay another visit to Intermix!

Hopefully someone from this store will read these reviews and fix the
B-​A-​D attitudes that are rampant in the store. Some of the clothes are beautiful and stylish (and pricey), but I’d rather get them from
, Nordstrom or Saks.
Word to the wise: You can catch more flies with honey than with vinegar.

Recently got an email from Intermix with an offer to fill out a survey and receive a $ 150 gift card. I was so excited! Went to the store on 5÷11÷10 and asked a salesperson, Terri, what the deal was. The tone of her response was soooo condescending «Oh.Well, that’s just for deeesssiiggnnnerrr clothes.» Her tone was like, you can’t afford it, so don’t bother. Uh, ok Terri, I plan on spending some money. So, what designers? The first one she listed was Chloe. The gift card stated on it it could not be used to Chloe of Brian Atwood. So not only was Terri rude, but not so bright or cognizant of her own store’s promotions.
I was there ready to spend money, but Terri turned me off so much (although I guess I shouldn’t be surprised. The salespeople at Intermix are always like this) that I left and spent my money elsewhere.
You can find the same stuff at Cusp/Bloomie’s/Niemans/Saks, etc, or online. Avoid the unnecessary bitchy attitudes and go somewhere else.
Oh, and the security guard was all thumbs on his blackerry. They must give excellent training there…

Couldn’t feel more uncomfortable in the store. My shopability radar was very low. First, you get in, and there is a security guy dressed in a slick suit staring at his cell phone… no greeting from anyone. No thanks. Then, the store layout isn’t inviting. You definitely don’t feel like shopping when you are there, and the lack of service contributes to the harsh feeling in there.
The merchandise was cute, some of it lower quality for the price, some priced right… but really… why would I come here to get something?

Me thinks NOT! I will never step foot in this store again! As soon as i walked in the employees all got silent and didn’t even greet me. AKWARD! then as soon as this lady with a mink coat on walked in everyone was, «Hi!» «How may we help you?!?» «Do you need a dressing room?!?» «Let me know if you need ANNNYYTTTHHIINNNGG!»
I felt like literally getting ignorant but i didn’t. It’s not like i had on bum clothes, even though it really shouldn’t matter! I actually had on interview clothes, because i was on the way to an interview not to far from there, but that really turned me away from that store!
If you want to be stereotyped and judged step into Intermix, where you will feel OUT OF THE MIX!

Two stars b/​c the merchandise is always gorgeous, but save yourself from the severe attitude of the sales people and look at the pretty things in the window, instead.

Again, not my type of store but you’ll see me in there if I’m tailing The Wife on a shopping binge.
I have to say though — there didn’t seem to be quite the selection that I was expecting from a boutique. I was even more disappointed when my wife found a nice jacket that she wanted but the store clerk brought out her size… but missing a button?! Seriously? Man, that was the deal breaker.
The staff was a tad pushy — I’m not sure what was going on and could only postulate that it was due to the lack of sales this year in a fear-​filled economy. Prices were deeply discounted but it still wasn’t enough to push us over the edge to debt-​dom.
I won’t be back — and the one customer who counts, The Wife, probably won’t either. We just weren’t impressed.

i really enjoy boutique shopping and had high hopes for intermix… especially when reading rave reviews about the store in LA. i was very disappointed with my experience in the georgetown store. for the most part the clothing was fine… no unique pieces like you would find at urban chic or south moon under, just standard run of the mill trendy designer clothing… which is fine, i guess. the staff is incredibly rude and very unhelpful. i was not impressed. at. all.

The service is often lackluster and the clientele a mix of college sorority girls with daddy’s credit card and younger women with sugar daddies. I went in to buy an outfit for NY fashion week and actually had decent service from a tall salesgirl (forget name), but ended up being oggled by an older gentleman who was buying lots of «age-​appropriate» clothes for his tacky girlfriend/​wife. They only get in a few real designer pieces (Chloe, Matthew Williamson, Thakoon) every season in limited sizes/​colors but the selection is uninventive unless you get all your stylistic cues from teen magazines.

What a disappointment. I was looking for a Fendi Spy bag and instead, I found completely sub par customer service. When I walked in, 3 of the girls were standing by the cash registers having a «deep» convo about the bar last night. I didn’t even get a «hello» or «may i help you?». I guess that is alright… at the CVS up the street, but not when I am about to drop $ 2400. This isn’t the first time this has happened to me either, nor to my friends. I absolutely will never shop here again.

This is a good place to go when you want to look at the season’s latest styles — so you can find them cheaper somewhere else. There are so many things in here that I would buy if I was irresponsible, but I am trying to be good.
I almost cracked one time when I tried on a *beautiful* $ 500 shirt dress, but I saved myself at the last minute. I mean, maybe if it was a cocktail dress, but a shirt dress — no.
The staff here just seems bored. I feel like they size people up when they walk in the door, and don’t pay attention to you if you are just browsing. So come here if you want to blow some cash on designer items, they really do have many cute things here.