Kaiser Permanente

It’s a hike to get there — I take a bus, two Metro trains and then hike through Union Station but once there, it’s worth it. Everything is State-​of-​the-​art, most of the staff is professional and courteous. And it has a nice snack bar.
And NOW that the area around it has become Gentrified– PERHAPS there will be a MetroBus stop there in the near future???

I live only 3 blocks from the building and have been pretty happy with the service so far.
I especially like how everything is in one house, from the lab, to all the Dr.‘s and the pharmacy. It’s just very convenient.
It’s very easy to make an appointment and they always have advice nurses to call, though it might take a little while until they get to you.
Everyone I’ve seen there so far, had been reasonable helpful and polite, though they get busy at times, which makes the service a little less personal (usually from the front desk people, the Dr.‘s are usually all very attentive and helpful.
I have a more chronic condition and they have been great to get me all the care I need. I also never had problems to refill my meds.
You can call the number on your medicine bottle and order them to be delivered to you house, which has been great for me since their hours are pretty much my hours at work, so I would have to take off just to get my meds. So this had been helpfuil as well.
The whole place will move right around union station in the end of the year, so I’m sure that will make it more convenient to get to, though it will be a little further from my house.

I’ll admit I didn’t have health care for over a year when I first moved to DC. I was super-​excited to have affordable health care with my new job, and a few options to choose from — my as-​educated-​as-​possible guess landed with Kaiser Permanente.
The North Capitol center ends up being the most convenient location for my primary health care needs and I’m thus far happy with the service I’ve received. The staff has been helpful, the appointment line available, and the waits to see a doctor relatively short. (I actually call the appointment line expecting to plan two or three weeks out, if not more, to see my doctor for something routine and they usually can accomodate me the following day if not within the week!) I’m also intrigued by Kaiser’s extensive use of computers — each time a nurse or doctor walked in to see me they logged into a computer terminal and entered all test results, etc. At the end of my appointment I received a computer print-​out of all the recommendations my doctor had for me (take calcium supplements, exercise more, etc.). Neat!
I ratcheted down the overall score to reflect the specific North Capitol location itself. Why the building was clean, neat, and not chaotic, the location is almost wildly inconvenient. It is a good 15 minute walk from Union Station and in this past summer’s heat it was almost enough to make me FEEL ill. I dread having to return when I AM actually sick and would rather collapse than walk my sick self another block.