Keyed In LLC

Do your homework. So many trustworthy locksmiths out there. I recommend getting a referral from a neighbor or friend.

I am really surprised by all of the good reviews for this company. I bought a Groupon to have a lock either re-​keyed or replaced at my condo. I was shocked when I received a quote of around $ 465. I could replace a whole door for that price. I don’t know if he thought because I am woman that he could get over on me but I work in real estate and construction, I know a little about material costs. The company offers a «free estimate» but the estimate is no longer free if you use their services. If you decide to use their services they charge a $ 45 service fee even though they are already there giving you a «free estimate.» Shouldn’t it be the other way around? Most of the companies I have dealt with charge a fee to come out and waive the fee if you use their services. The gentleman I spoke with was extremely rude and very unprofessional. He even yelled at me about how he spent his time and money to come to my unit. I politely told him that I would not be needing his services. I went to Home Depot, found the exact same lock I had on my door for $ 17 and replaced it myself in less than 10 minutes. I could understand the high price if he had to drill holes in the door but the lock I found fit perfectly and works perfectly. I have no problem with paying for professional work that I cannot complete myself. I also have no problem with you charging for your time and installation with a 20−50% markup on materials, I get it you have to make a profit. However, charging over $ 400 for a lock I can get at Home Depot for $ 17 is just robbery. I suggest you go with another company that is honest and isn’t trying to rip you off or do it yourself.

I bought a new condo recently and needed a few things done with the locks. I wanted to get a new lock, to re-​key a deadbolt, and to determine why my door was not closing properly. I did some research and Keyed In had good reviews as well as more reasonable prices than other companies. I called Keyed In and someone answered the phone quickly. They were very flexible and scheduled me for a time that was convenient for me. Leo, the locksmith, arrived exactly when the representative said he would arrive; he also called to tell me when he was about 15 minutes away. He was friendly, efficient, and answered all of my questions thoroughly. He explained a number of options that were available to me. After he finished his work, he let me test out the locks and turn the keys to make sure that I was completely satisfied with them before he left. In short, his service was impeccable. I highly recommend Keyed In and would not hesitate to call them again.

My husband and I just bought a new, old house (how’s that for an oxymoron!) that has lots of old doors with old keys and old locks. We needed a professional to help us with all that that entails, and Keyed In was a great choice for us. They were prompt in their replies to our inquiry, on time for our appointment, and explained well all the options available to us. We ended up having a handful of locks replaced, deadbolts added, as well as an electric garage door opener installed (my fave!) Everything was done quickly, well, and without hassle. With so many home improvement projects to do in a new (old) house, I was so happy that Keyed In handled one of them with such ease and no stress on my part.

I didn’t get a quote beforehand, so I had no issue with prices changing. The tech spent easily 20 minutes running different price quotes and options. I settled in on a 5 lock replacement (the bottom locks were too poor quality to rekey) with the 15% service alley discount. The tech came out in under 20 mins on a Sunday night around 1030, and he was done in about 30 minutes. The price was high (around $ 530), but I felt the work was done well and considering the late hour and short notice need (and the fact that I wasn’t paying for it), I didn’t mind at al. I’d probably shop around a bit the next time.