My experience here in DC at the Lamond-Riggs Library was dramatically different than the that of Arlington County Library — Shirlington Branch. Here at the DC Lamond-Riggs Library, the staff needs to maintain professionalism at all times. Staff does not need to inquire into my marital status in one breath and ask me for my driver’s license(i.e. containing all of my personal information)(hello? potential stalker!!!) in the next breath. I am so sorry. And then when I inquire about the privacy policy, I receive«the run-around» and then you read the data on my driver’s license aloud, you are not keeping my personally identifiable information private from the jump. Oh and then you have the nerve, the unmitigated gall, the intestinal fortitude to suggest I have a bad attitude? Really? Let me see your driver’s license and let me read your information out loud in the library and see how you feel. After that dust settled, the books/seating area. Ugh. Someone who was homeless had recently been in the area because there was that putrid odor lingering in the air. Blergh. Ok so I found another seat and tried to do my library business. Umph. The wi-fi was SO weak, the only thing I could do on it was accept the terms and conditions. Beyond that, there was the little wheel spinning around and around on anything I was trying to do. I never want to return to my neighborhood library again.
Carrie A.
Évaluation du lieu : 4 Washington, DC
DC libraries need a little love, but I find Lamond-Riggs to be a great neighborhood branch. They have a good selection of new books and DVDs, although they do suffer from the general DC problem of «missing» books(books that the catalog says are on the shelf, but aren’t). Overall though, I am very happy with my new neighborhood branch.