Randall E Wong, DDS

Unskilled, BEWARE! A simple crown placement and Dr. Wong decided to adjust my bite. It is costing me time from work, severe pain, shifting of teeth, and jaw joint issues. I am having to spend thousands of dollars to try and correct the damage done. So far I have permanent tinnitus, teeth and nerve pain, bite and jaw alignment issues. I am now required to take pain medication on a daily basis. I have had to travel as far as the Cleveland Clinic for help correcting Dr. Wong’s unskilled work. BEWARE, he is even still using old film x-​rays… and when the x-​rays were requested for the specialists he sent the originals to the insurance and did not keep copies. I am going to one of the top prosthodontists in the country, and I still may never fully recover… It has been a nightmare; emotionally and financially.

So if your anything like me your afraid of the dentist. I had my first visit to Dr. Wong today after not going to the dentist in sometime. Dr. Wong knew this and didn’t make me feel ashamed about my poor decision instead he educated me on what was going on with my teeth. During my initial exam he found something’s that will need attention and we came up with a plan of attack to get me back on the path of good oral health. It’s really important to me that I don’t feel like crap when I go somewhere even if it’s my fault and going into this office made me feel like I finally made a good healthy decision with a dentist that has a bedside manor and understanding of his clients needs — took a while to get in but once you sit in that chair you’ll see why it takes so long to get in !!!

Finally I found the place where I am gonna go and always recommend! Dr. Wong is very good at his job! Susie is amazing, I recommended her to two of my friends and they loved her and now they are both patient of this dentist office!

This is the first time I’ve used Dr. Wong. He was fine — looked in my mouth for about 30 seconds and said everything looked good. This review is really about his dental hygienist, Suzy, who did all the work beforehand.
Suzy is incredibly friendly and knowledgeable. Everything she suggests — from the cleaning toothpaste to things like mouthwash — she’s tried herself to make sure she’s not asking clients to use terrible tasting products. They were also very practical about what advice their clients might use/​ignore — I grind my teeth occasionally, and both she and Dr. Wong told me «you *could* use a mouth guard but it’s not absolutely necessary yet. If you’re not going to use it, don’t waste your money on it.» That’s the first time I’ve heard that in a dentist’s office! This is also the first time in a while I have not been told I need to get an expensive toothbrush.
Also the entire appointment — from signing up as a new patient to getting xrays and my teeth cleaned — took one hour. That’s it!

This is by far the best dentist I have ever had. He’s honest, very pleasant, and very fast. I’ve always been able to get an appointment pretty quickly, and my procedures are always painless. Definitely check him out!

If you’re looking for a excellent dentist Dr Wong is the one for you. I have been going to Dr Wong for many years along with my entire family. His staff is friendly and Dr Wong explains EVERYTHING and I love that about him. I travel an hour to see him and can’t
imagine seeing another dentist.

Friendly and reliable service. I’d recommend them to a friend.

I waited FAR too long to go to the dentist, and I am very happy that my friends recommended Dr. Wong to me. Dr. Wong didn’t actually clean my teeth – the dental hygenist did, and it was one of the most enjoyable teeth cleanings I’ve ever sat through. She was very receptive to sensitive areas, and made sure I was very comfortable the whole time. I loved the goodie bag of toothpaste and toothbrushes, and my dentaquest insurance covered the entire visit. Dr. Wong did a final check on me afterwards, and I could tell he was really great at what he does.

So I chipped my front tooth a few days ago and I just moved to DC from New York. Knowing that my old insurance was going to lapse tomorrow, I called Dr. Wong this morning and explained my situation to his staff. The woman who answered (I believe it was Jackie but I apologize if I’m mistaken) was incredible, and although they didn’t have any availability to see me, she promised she would «check with Dr. Wong» and get back to me. Half an hour later, she called and told me to come by at 4:45, which is 15 minutes after closing time.
Within a few minutes of my arrival this afternoon, Dr. Wong had applied some bond to my front tooth and now everything looks just the way it should. And the best part about it is that Dr. Wong didn’t even charge me. He said that he hoped to see me again when I had new insurance, but that this procedure was on the house. Seriously? This guy and his staff are awesome.

Total time for my annual cleaning this morning, including wait time: 36 minutes. INSANITY. Thanks to Sophie (Susie? I’m sorry), the dental hygienist, who did a fantastic job, and would talk to me about what she was doing whenever I winced. I felt at ease, and could tell she was knowledgeable and confident in her training.
I have been going to Dr. Wong for a few years, and I only have good things to say. He is the dentist that I chose when I finally decided to be an adult and get my teeth cleaned on a regular basis, which means he is also the person that got me for that first unfortunate appointment. He measured my gums, took out a bunch of gross stuff, and didn’t give me grief about avoiding the dentist. That is why I keep coming back!
I have had a few fillings done, as well as a crown re-​fitting, and everything has gone well. With the fillings, Dr. Wong didn’t try to sell me on the expensive white material — in fact, he told me that silver was more economical and a better fit. He also packed a special compound inside the 1 really bad tooth before covering it, and the method he used saved it from a root canal. As for the crown re-​fitting, he was also thorough and fixed the problem.
I’ve never had issues getting an appointment, and I haven’t had issues rescheduling. The women at the front desk have been great to work with.

I wish I could give Dr. Wong and his staff more than 5 stars. I’ve only had good experiences with his office. The staff are extremely polite and will accommodate sudden changes in your schedule. I’ve had to reschedule my appointment twice and the staff were very nice about it. Even though I don’t look forward to seeing the dentist (who does?!), I’m happy to know that I’m going to Dr. Wong.

I just got back from going to Dr. Wong for my first time. First off, I hate going to the dentist. It probably has something to do with the fact that I do not have great teeth (thanks mom). I went to a dentist in Van Ness for years who was always trying to sell me stuff. I find it completely inappropriate when you’re being taken advantage of in while in a precarious position — literally.
Dr. Wong and his assistant are awesome: super funny and nice. It made a potentially painful experience a lot easier to swallow. I still have to go back and get some work done — but now I am not so scared.

I just left the office, and will not be going back. I had an appointment scheduled for this afternoon, and took a Lyft over to make my appointment on time. I waited 10-​minutes, only to be called up to the desk to be told that they made a scheduling error, and if I could wait at least another 40 minutes, they could maybe see me then.
I understand things happen. But this appointment was confirmed yesterday. The office called me on Sunday to confirm the appointment, and they wait until 10-​minutes AFTER I arrive to advise me that they couldn’t see me at that time? It’s in the middle of the work day… I don’t have the option of waiting around. Not to mention that I paid to travel there and back for no reason.
And ironically, they acted like, well, this stuff happens. The response I got at the desk was, «well, we didn’t know until you got here that there was a mix-​up, and if you’ll wait, we’ll still try and fit you in”– as though they were doing me a favor. NO, THANK YOU. You’ve wasted my money, and more importantly, my time.

Disclaimer: This is a very belated review, which nonetheless should be out there for others to consider and learn from my mistake.
I started seeing Dr. Wong in 2008, who was keen to suggest replacing few old fillings. At first he seemed OK and I agreed to whatever he suggested. Then, one of my teeth, which got (an unnecessary) new filling, was my (unfortunate) left central incisor (known as E).
Fast forward to February 2009, E started to hurt and very soon the pain became intolerable. I went to see Dr. Wong who upon examining it told me that the filling was old and did not interact well with E’s root and as a result it might be dying.
In distress, I reminded him that he was the one who had worked on this filling ~three months ago! In spite of all Xrays and what not, Dr. Randall couldn’t recall his own masterpiece!
As a result, my tooth did die as I got pus, had to take antibiotics and then do a root canal procedure and finally get a crown.
Besides going through this unpleasant experience, I had to spend unnecessary money and have ever since been very unhappy I had to let go my natural tooth and was stupid enough to agree on having fillings when they’re not truly necessary.
While Mother Nature and other factors might have had a hand in the death of my tooth, I do hold accountable Dr. Randall for an unnecessary intervention and for not remembering a filling he himself had done.
I immediately stopped seeing Dr. Randall and sought a new dentist with whom I have been very happy as he doesn’t just see $$$s in my mouth but is considerate and explains well and without rushing what my options are, doesn’t push services and allows me to make an informed decision.

Today was my first visit with Dr. Wong. I just got my two wisdom teeth taken out by him and he did an amazing job. The procedure was painless and I was up and out of his office within 15 minutes. I even got to keep my wisdom teeth stored in a small container after they were extracted. Hooray for Dr. Wong!

Dr. Wong is extremely honest and a great dentist. I started seeing him after my last dentist kept seeing vacations, yachts, and summer homes in my mouth.
None of that with Dr Wong. Just good, honest, do only what is necessary dentistry.

Dr. Wong is an excellent dentist, and I’ve been seeing him for six years. He’s patient in answering questions, takes time to explain things, and does cleanings himself. He’s a 5-​star dentist, but he loses a star for his outdated office. While well-​located near the Dupont metro, the office equipment is ancient. They even use on old-​school paper ledger to keep track of appointments. He really needs to invest in some computers, digital x-​ray equipment, etc. Not a deal breaker for me, but might be for some.

He is by far the worst dentist ever. He did a root canal on one of my molars that had a crown on it. I questioned why he was not referring me to a root canal specialist, but he said he easily could do it. I am now suffering with the same tooth because he did not get the entire root out.

I hate going to the dentist, but a friend recommended Dr. Wong, and i had recently started grinding my teeth during sleep and getting tensions headaches, so I had to see someone. I waited 4 months for an appointment with him. I called in December for an appointment and was given one in April. I was frustrated by the wait but it was worth it.
Dr. Wong was very patient with me, especially since my gag reflex is super strong and I kept gagging on the mold for the night guard. I messed it up the first time and the second time he gave me listerine to numb my mouth. It worked but I started gagging again a bit later. But it had dried already.
He and his staff were very responsive to my anxiety at being at a dentist and I really appreciated that. They were gentle and kind. I would happily recommend hm to friends and family and you.

COULD. NOT. GET. AN. APPOINTMENT.
I saw all the great reviews wanted to go see him. I called early December and the first time, the machine answered that they are out of the office. I called at 4, they close at 5. What is this. I left a message expressing my interest to book an appointment, left my name, number (and repeated it), never got a call back.
Second time I called, it said that the doctor would be out of the office until some date that had already past. Called again the following day, same thing.
Called the fourth time today, tried three times, always got busy tone (honestly, who still has that any more). Third time, some rude sounding girl picks up, mumbles something that I assume is the name of the place, and asks me to hold. Held for 5 min, hung up. Found someone new.
If you can get an appointment, go ahead and try. But I checked for a provider off my insurance’s site. There are a billion dentists in this area, don’t waste your time.