Supercuts

Just had my last haircut ever at this place. I’ve been coming here for many years and always received friendly service and… for the most part… decent haircuts.
I show up and made the mistake of taking the first available «stylist» who was someone I had never seen before. She was not friendly and clearly not very enthusiastic about her job. My hair is not the easiest in the world to cut, but I’m pretty low maintenance and don’t expect much either. Just a professional cut for my white collar job.
She uses the razor on the side of my head. okay… decent start I guess. forgets to use it on the back of my hair and cuts maybe 1 mm of hair on the top of my head. then looks at me and says «done.»
I could tell she was not interested in even giving me a mediocre haircut, so I knew right away I would need to go somewhere else to have this disaster fixed. Given that I knew I was going somewhere else anyway, I opted not to argue with her and to get out of there as quickly as possible before she made my hair unfixable.
Thankfully I was able to make it to another salon to have this disaster fixed. So, well done Supercuts, you lost a long term customer today.

I didn’t get my hair cut today because they were opened but stated that they were closed when I arrived at 4:20 pm on a Sunday. I called to get the hours (Open until 5), then, drove from Takoma Park only to be told that they were not accepting any more customers. They had a couple of people waiting in the lobby. Their closing hours should be adjusted to reflect when they stop taking customers. Will not try again.

This place is great if you like waiting an hour to hear about which stylist has which shift and what each other stylist thinks about it. If, however, you like getting a good haircut quickly and getting on with your day, steer clear.

Avoid this place if you want a good cut. I was willing to give it a shot because my usual barber at Camillo’s hasn’t been able to really give me the new style I want very well. I keep my hair cut short on the sides and a bit longer on top, combed over one side. I can’t provide the name of the stylist I saw, but she worked in the chair closest to the front door. She came in when I was already waiting and said two incorrect names before she finally asked those of us waiting and since mine began with the same letter as she kept asking for, she picked me to go to her chair. I wasn’t expecting the best cut ever, but I figured since this is a chain, and close to American University, they’d be good at cutting current styles. They are not. The clippers the stylist used felt old and were pulling my hair as she trimmed the side down to a one. I figured she just hadn’t oiled them in a while, but when I got home I noticed that they cut all uneven and I had to redo the entire cut myself in the bathroom. It was a painstaking process.
Here’s the deal:
I showed her multiple pics of the cut I wanted and she said no problem.
Her blades cut uneven, with some hair as long as a #4 and I wanted a #1 guard. I had to redo all of it to make sure it was even.
I asked for a trim on top and she cut the hair to half the length it was.
She put a hard part in where it’s combed over and the line is crooked and double thick in one part, like she tried to straighten it, but just made it wider.
I would have asked for it to be fixed, but 1. I didn’t realize how bad it was in the two seconds she let me look in a hand-​held mirror and 2. I didn’t think she’d be able to fix the couple things I noticed anyways.
Seriously, go to Camillo’s down by Z-​Burger — it’s cheaper and the barbers are WAY better.

Came in at 1:15 p.m. and didn’t get a haircut until 2:05 p.m. Ridiculous. The hairstylist didn’t say anything while cutting my hair and didn’t even apologize for the wait. Before the haircut, I overheard the older gentleman in a black vest talking to the hairstylist saying she was taking customers in the wrong order. She is so incompetent, which wasted my Sunday afternoon, but at least the gentleman could do his job. He’s the only reason this post is getting one star. Another hairstylist also took someone who just game in without any appointment and she didn’t even write her name down. The older gentleman explained to her that was wrong so at least there’s that. But the whole time the hairstylists were speaking Spanish to each other, probably talking crap about everyone else. After the haircut, I didn’t tip. Hell no, she didn’t deserve one. The 10-​minute haircut was not worth the long wait nor the $ 20 price.
Bottom line: never going there ever again.
Learn how to do your job the right way.

They were nice, so I will at least give them that. I realize it’s Supercuts and not the salon, but my whole reason for going is because I just want a trim and most Supercuts or Hair Cuttery’s can handle simple instructions. Notice I said, most. When I want my hair to grow out I don’t see why I should pay $ 50 + for a salon to cut my hair, not to mention, they want to do hair artistry and so a simple trim bores them and so they get adventurous and typically cut off more than what I want. Other Supercuts are usually point and click and have no problem doing a simple 1 – 2 inch trim. I honestly don’t know if this woman didn’t speak English as well as she pretended or if she wasn’t listening, or didn’t care. The thing is my friend went before me and she gave her the IDENTICAL haircut even though we both requested a different, and very simple trim. She asked me how I wanted the trim. I said 2 inches all the way around. Do not cut the back the same length as the front. Not exactly rocket science. My hair WAS already professionally styled and every other person I’d gone to for a trim did a simple paint-​by-​numbers and just cut an inch off the style that was already in place.
I felt skeptical when I heard all of the stylists bantering back and forth in Spanish. This happens at the nail salon but nails are simple and easy to rectify a bad job. The woman proceeded to cut my hair ALL the same length. She might as well have used a ruler. She even combed it over my face and cut it all the way across. I haven’t had someone do that to me since I was a child and thought it was weird, but thought that it was the front and sides of my hair, so I didn’t say anything… not to mention, I couldn’t really see. I now look like Hanson or a 5-​year-​old. That must be her signature cut ’cause she gave the same to my friend. So, aside from my hair being one length, that also means she had to cut 3 – 4 inches off of the back, ANOTHER thing I instructed her not to do. Seriously, even if I pull my hair into a ponytail I look like a dressage pony. Now I have to wait 4 months-​plus for it to GROW out so I can get someone who knows how to do an adult haircut to shape it. Meanwhile, I went from having a sexy haircut to looking like I’m about to sing, ‘MmmBop.’

I took my toddler here today to get a hair cut. The stylist (Estela) didn’t do a great job, but my kid could definitely look worse. She was very polite and sweet to my baby. Importantly, the salon was clean.
I like that they had a cute cape covered with animals (these things make a difference to the under-​5 set), and the stylist was good about not scaring my daughter with the blow dryer.
I realize that this is Supercuts, not Andre Chreky Salon, but I can’t give a higher review because I paid $ 3 less for a much better haircut for my baby at the Hair Cuttery. I’ll be going back there.

Simple, easy, and fast. I got a trim and it cost $ 20. Not too bad of a price for DC. Keep in mind it’s not a salon, so I didn’t expect to go in and get anything fancy done, and I wouldn’t necessarily choose a basic hair cutting place to experiment with drastically different and risky hair styles. But this Supercuts is great for a simple trim! I was very satisfied with my experience.

I got a very simple trim here and it was fantastic. I was in and out in fifteen minutes. And to boot it was only $ 20, which is cheap for this city. Yay!

I got a great haircut here, and great service. Coming from outside a big city, I thought $ 20 was way too much for a men’s haircut. Does anyone know of a significantly cheaper place to get a hair cut in DC? I assumed Super Cuts would be around $ 15, so the $ 20 price tag surprised me, but perhaps that’s just the cost of DC rent.

Terrible service. I waited 40 mins cuz some random folks booked before me. This is a men’s barber saloon not a coiffure in Paris. 0 respect to customers. Don’t go!

I usually wait to get my hair cut every few months by one particular stylist back home whom I trust, but my bangs were getting unruly, so I thought I would give this place a try.
I have gone to other Supercuts locations before and had positive experiences, so I thought I would give this one a try. I had a nice stylist who was very well-​intentioned, but my hair didn’t end well. I showed her a picture of what I wanted and she made it look nothing like it. To top it all off, when my hair is not styled with some sort of mousse or hair spray, it now looks crooked. I’m giving them 2 stars because they are nice and it was only $ 8, but I am not happy with the end result.

It is my first time visiting this branch of Supercuts. Generally, I believe that there are still some good quality of hairstylists in Supercuts despite the mediocre reviews. Yet, frankly I did not feel confident with the outcome I would expect to have after reading those consistently negative reviews about this place. Eventually, I decided to put a gamble for this one-​time trial. Unfortunately, the outcome was very disappointing.
First, there is absolutely no customer service at this haircut place at all (strictly speaking, I would not even call it a salon). When I first walked in, the front desk was empty and no one actually took the initiative to greet me. Well, don’t get me wrong — I do not expect any royal greeting; it can just be a simple greeting and see what service I am here for (i.e. straight cut, perm, color, etc.). No – absolutely nothing. Rather, I noticed a sign-​in sheet to place myself in order. Since then, I realized that I stepped into the wrong door for haircut service.
The hairdressers were solely into their own world. I agree upon one of the reviewers that the hairdressers do not really understand what customers truly ask for; they simply nodded to pretend that they understand. I think that language barrier results in the lack of communication with customers. There should at least be one manager who coordinates the customer flow in English. I did not feel comfortable and valued as a customer when I was just being called out as a ‘numero X’.
The most ‘memorable’ thing did not happen until I actually sat on the chair. It was the very first time that I was being SPINNED around within the chair for a haircut throughout all the haircut experience in my entire life! It was true — I was literally being spinned around during the whole process while the hairdresser stood at the same spot! She must have been tired of stepping onto the other side for the side trim. Moreover, I felt like my hair was cut like the lawn being mowed. Don’t even mention about elegance of treating your hair as if it was their own.
My last word for those who may want to save your wallet over the pricey salon. I would NOT recommend this haircut place at all (again, its quality is not even close to being called a salon). Even if you were students and you were really tight financially, think twice before gambling your hair at this place.

This was the worst bang trim ever. I look like i got a bowl cut and my bangs are way too short. Never again.

I went to this salon after a horrible hairstyle at Alexandre De Paris in Fairfax, VA and Rosy straightened me out for $ 22 compared to $ 65 this is a true blessing and I will be back.

Sigh. Here goes:
The plumbing in my house was turned off for a few days due to a repair issue and I didn’t have access to my shower. By day 3 I was going out of my mind and was desperate to wash my hair. (But still being the cheapo I am, didn’t want to spend 30 bucks at an upscale salon in DC simply for a hair wash) In my frazzled, gross-​hair state of mind, I went to Supercuts thinking they would at *least* be able to wash my hair and give me a little peace of mind. I called ahead and they quoted me 10 bucks. Perfect. So, I headed in.
You know how they say you get what you pay for? Well, I got less. The stylist washed and conditioned my hair, handed me a towel and walked away. I asked to use the hair dryer for a couple minutes and was told, «We only have one in the salon and someone else is using it. Sorry.»
Normally I’d get over it and move on with my life, but here’s the kicker: by the time my hair dried an hour later, I realized she didn’t even wash the shampoo or conditioner out of my hair! It was all grimy and I couldn’t get a comb through it. My hair felt worse than when I walked in, which was a huge bummer.
Bottom line: They can’t even shampoo hair here so there’s no way I would trust them with scissors.

Went here twice and had a great experience both times. Friendly staff. Minimal wait time. Close to the metro (2 blocks). Cheap haircuts — can’t beat the price $ 20 for a shampoo & haircut!

This was a really bad experience. My first time writing on Unilocal– I really am not picky with haircuts because I have a philosophy that hair eventually grows back. I got home and realized my haircut was uneven and called to say I was coming in. I walked 25 minutes all the way back, and asked to talk to someone outside/​in the back. but they made me talk to them right there and then. They preceded to act like it was my fault and the same lady wanted to cut my hair again. I politely asked for another woman, and she said she just wanted to look at it and wouldn’t cut it. I sit down in the chair, and she precedes to wet my hair and brush it out for a minute then snip my hair. I got upset and said I asked her not to cut my hair, and then she said rudely that I would have to come back tomorrow to see the manager. It was simply rude and not professional.
I would save the $ 20 – 25 dollars. Not a professional place at all.

Oh my god. Don’t ever go here.
I’m a student at American University, which means that I don’t have any money, so I figured I’d go to Supercuts rather than the pricier salon on campus. Wow. Big mistake.
I wanted six inches cut off into a simple shoulder-​length blunt cut. I know it’s risky to go to Supercuts for a major cut, but it’s literally the simplest cut in the world. How badly could they mess it up?
It turns out, big time. At first, I was all excited to have less hair, and it looked fine, especially because I let my hair dry naturally. But then as I was flat-​ironing my hair, I looked in the mirror and realized something: my hair was lopsided. The next few minutes went something like this …
Emi: Oh my god.
Gay friend #1: What?
Emi: (turns to the rest of the room) Does my hair look off to you?
Gay friend #2: Uhm …
Roommate: Oh my god.
Gay friend #1: That’s really bad.
Emi: Oh my god! &$%@ Supercuts!
I’m not even joking, my hair is a solid half inch longer on my right side than on my left. I frantically parted it in all sorts of different ways, but it’s still crooked. Even worse, at dinner the next day, my heterosexual friend asked if my hair was supposed to be longer on one side than the other. Bless him for thinking this atrocity might have been intentional.
Long story short: &$%@ Supercuts. If you can’t just hack off six inches of hair without making it crooked, what CAN you do?

After agonizing over whether to go into the ‘burbs to see my old stylist, or try out a new one at a trendy salon, I made a spur of the moment decision to try Supercuts — and I’m THRILLED that I did.
It took about 15 – 20 minutes for the super-​friendly and helpful stylist to cut my hair. Granted, I didn’t want anything fancy — just a few inches cut off of my unruly mane — but she did exactly what I wanted, and my hair looks fantastic. AND I only paid $ 19 bucks, which is about ¹⁄₃ of what I’d have paid if I’d gone to my old stylist! I will definitely go back for my next trim.